Taylor Ford
Taylor, MI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday Closed - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 PM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great car buying experience. Frank made the car buying experience easy and stress free. I would buy another Ford from him and I would recommend him to other people. Frank made the car buying experience easy and stress free. I would buy another Ford from him and I would recommend him to other people. More
Great experience Worked with Josh to buy a car, he was fast, honest and efficient. Kept our goals in mind and didn't try to pressure sell us out of our price range. Worked with Josh to buy a car, he was fast, honest and efficient. Kept our goals in mind and didn't try to pressure sell us out of our price range. Will use Taylor Ford again because of him. More
No follow up or verification I bought new transit connect. While looking over I saw cross rails for roof rack missing and a scratch on body mounding. They ordered the roof rails a I bought new transit connect. While looking over I saw cross rails for roof rack missing and a scratch on body mounding. They ordered the roof rails and called me for repairs. Washed vehicle after I got home from originally picking it up and had a water leak in windshield area and found phone charger pad wasn’t working.. I waited and took in for after they called about rails were at dealer. Took in on Thursday. I told them about other issues . They didn’t send car out until Friday late to repair water leak. Kept all weekend called me Monday and told me to come get it. I asked about rails and charging pad and they acted like they didn’t know what I was talking about. They checked for rails and found they didn’t have them.. xxx?? Called again late in day Monday and still don’t have car finished. Now promised for Tuesday.. Great sales crappy service. Suggest they hire a new service manager and don’t have your car serviced here. Lack of follow up by him shows the caliber of person your dealing with More
A job well done!! Our experience was absolutely wonderful, one of the best dealerships I have ever worked with will definitely return. With great appreciation from Mr. Our experience was absolutely wonderful, one of the best dealerships I have ever worked with will definitely return. With great appreciation from Mr. & Mrs. Smith! More
Great sales team. Had a great experience. They went the extra mile to help me out. Will recommend them to my friends. I would like to say thanks for everything. Had a great experience. They went the extra mile to help me out. Will recommend them to my friends. I would like to say thanks for everything. More
Easy buying experience, great salesman Great fusion. Great price. Awesome salesman. No hassle. Honest transaction. Had exactly the car we were looking for. Will buy our next car there if p Great fusion. Great price. Awesome salesman. No hassle. Honest transaction. Had exactly the car we were looking for. Will buy our next car there if possible. More
Truck buying experience I came in to replace my Stolen 2014 F-150. Frank Tucci helped me find the perfect truck. He was very patient and listened to what we wanted and needed I came in to replace my Stolen 2014 F-150. Frank Tucci helped me find the perfect truck. He was very patient and listened to what we wanted and needed in our truck. Next time I purchase a vehicle, I will definitely come back to him. Will also recommend him to friends. I also have to say a “big than you” to Cindy in finance. We didn’t receive enough from our insurance company to replace our stolen truck so I needed to finance a portion of our new vehicle. She was so knowledgeable about finance and warranty options and helped us pick out a loan and warranty that was just right for me. She spent a lot of time with me to do this and I appreciate that she didn’t hurry the process and made sure I understood what I was getting. She also has an awesome sense of humor which made what started as a very stressful experience to a very enjoyable one. I also appreciate that Taylor Ford now deals with my credit union so that I was able to do the whole loan process at the dealer without going to the credit union. Thanks again to Frank and Cindy. You are both awesome!! More
Horrible craftsmanship/Lack of feedback Went in for a passenger airbag recall. Promised by Ford mailings that I would be getting a loaner car for FREE. Nope! Who's lying? FMC or the dealersh Went in for a passenger airbag recall. Promised by Ford mailings that I would be getting a loaner car for FREE. Nope! Who's lying? FMC or the dealership? Promised the job would take half a day or less. Nope! The job looks like it was done in half an hour at the end of the day. Car was received with the front bezel completely out of it's clip (not flush), dirty with grease marks, and with a rubber part sitting on the floor under the glove box. I couldn't believe they would return a car back to it's owner in this condition. For someone, who takes pride in his car, do not service your car at the dealership. They could care less about customer satisfaction, even though they tout that it's their priority. Complained to service manager with no feedback in making it right. Thus this review. Won't be going back with that lack of care for your car. More
Very Happy Customer Frankie and other staff stayed late to help me and my husband buy a car, I had very poor credit and they helped us to get a car, made us feel like fam Frankie and other staff stayed late to help me and my husband buy a car, I had very poor credit and they helped us to get a car, made us feel like family there, would definetely recommend this dealership. More
Outstanding experience I just purchased a used vehicle from Taylor Ford. My salesman, Dan Moldovan, did an excellent job. He got the job done that night and I drove my vehic I just purchased a used vehicle from Taylor Ford. My salesman, Dan Moldovan, did an excellent job. He got the job done that night and I drove my vehicle home! Cindy in finance did an outstanding job also. She made sure I was fully aware of everything. Very pleasant and relaxing to talk to as well. Great job Taylor Ford! More