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Taylor Ford

Taylor, MI

4.7
1,942 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!" Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory. We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that! Open Saturdays! Please stop in and see us.
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13500 Telegraph Road

Taylor, MI

48180

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Showing 1,942 reviews

October 21, 2020

Had a good experience working with Nick Isom. He was friendly, professional, worked with on price and answered all my questions. I look forward to working with Nick and Taylor ford in the future More

by msc646
Recommend Dealer
Yes
Employees Worked With
Nick Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Taylor Ford responded

Hi there! Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

October 20, 2020

Great Customer Service, friendly. Special thank you to Nick Isom for outstanding Customer Service. Always gets the vehicles we want without even telling him. Can't thank you enough. :-) More

by COBRIE39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Taylor Ford responded

Hi there, thank you for taking the time to highlight some of our staff! We are happy to hear of your positive experience. Until next time, have a great day!

October 20, 2020

Andrew zerke helped me find the car and price that was right for me! Went above and beyond to secure my vehicle and delivered it as well ! More

by mirandarit20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew zerke
Oct 21, 2020 -

Taylor Ford responded

Hi there, we're happy to hear that you're pleased with the customer service you receive here at Taylor Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 20, 2020

Awesome service Andrew is amazing as he has been my sales man this is my 3rd lease and I will be coming back again and again. Awesome place always clean and friendly. More

by DAWN.MCCUNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Louttit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Taylor Ford responded

Dawn, Thanks for this post! Glad to hear you had a great experience. We'll let our sales staff know of your appreciation and we look forward to seeing you again soon!

October 20, 2020

Andrew has an exceptional personality. He has a positive attitude and full of great energy. I will definitely send more people his way. Thanks Andrew! More

by SKYLIGHT2728
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Louttit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Taylor Ford responded

Hi there! Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

October 20, 2020

Best sales team in the biz. Always there to take your call or get right back with you. They make buying a new car a very easy experience. More

by RONALDSZOLACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Taylor Ford responded

Hi there! Thanks for the wonderful review of Taylor Ford. We appreciate you taking the time to leave your feedback and we look forward to seeing you again soon!

October 20, 2020

One of the smoothest, professional experiences I have had in my 35+ years of buying cars. Chris Baxter knew the equipment and the variations between the vehicles and offered sound advice based on my needs. More

by bfroling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Baxter
Oct 21, 2020 -

Taylor Ford responded

Hi! Thanks for this post! Glad to hear you had a great experience. We'll let our staff know of your appreciation and we look forward to seeing you again soon!

October 20, 2020

Very satisfied with the whole experience big thanks to Dan Kontur for all his help the staff at Taylor Ford so helpful. I would so send people to you. Thank you More

by dshope15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Kontur
Oct 21, 2020 -

Taylor Ford responded

Hi there, We appreciate the review! Thank you for recommending Taylor Ford and have a great day.

October 20, 2020

I just called my sales person and told him what I wanted, the color, and he delivered. I gave him about a 2 week notice before my current lease was up, and he delivered. I am very happy with my new Edge. More

by FRAMAR15
Recommend Dealer
Yes
Employees Worked With
Phil Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Taylor Ford responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you for choosing Taylor Ford, if there's anything else we can do, don't hesitate to contact us!

July 25, 2020

Everyone on the staff was very friendly and customer oriented. Don Moon was not only friendly, but knowledgeable, accommodating and very efficient.He did not waste my time! More

by dinahdawson54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Jo, Andrea And lease termination employee, Chris Baxter
Jul 29, 2020 -

Taylor Ford responded

dinahdawson54, We can't tell you enough how much we appreciate our sales team. They do a fantastic job and we’re very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

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