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Taylor Ford

Taylor, MI

4.7
1,943 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!" Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory. We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that! Open Saturdays! Please stop in and see us.
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13500 Telegraph Road

Taylor, MI

48180

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Showing 1,943 reviews

January 14, 2021

Professional organization and made the purchase process the finest I have experienced in my 58 years. Arron was sincere, timely and accurate. Used the website to find the vehicle. More

by gnep41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Taylor Ford responded

Thank you so much for your business and your honest feedback. We are grateful to hear that you had a great experience with our team. Thank you for your business and we look forward to your next visit.

January 13, 2021

Great service! Prompt and professional . Sales person is super knowledgeable and courteous . They value your time as well! Definitely recommend this sales person and dealership. More

by HAWALLIE999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sareeni
Jan 22, 2021 -

Taylor Ford responded

We're happy to hear that you're pleased with the level of customer service you receive here at Taylor Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 12, 2021

Anthony poziemski waas awesome with assisting me of my purchase of my 2020 equal sport he was very direct and helpful I will buy more Ford vehicles from him More

by orange403074
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony poziemski
Jan 22, 2021 -

Taylor Ford responded

We are happy to hear that you enjoyed your visit to our dealership. Thank you for the feedback. We strive to give our customers the best customer service experience possible!

January 11, 2021

John went out of his way and got me exactly what I wanted at a price I wanted also I will do business with John again More

by Brian7411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kovach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Taylor Ford responded

Brian, Thanks for this post! Glad to hear you had a great experience. We'll let our service staff know of your appreciation and we look forward to seeing you again soon!

January 11, 2021

I have followed Mike Sareini & Mohamad "Catfish" Baidoun to Taylor Ford because of their professionalism as well as expertise and will continue to do so in the future. They are wonderful to work with and a More

by RUSELOWSKI1
Recommend Dealer
Yes
Employees Worked With
Mike Sareini
Jan 22, 2021 -

Taylor Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

January 07, 2021

Go see Dan Kontur! He is a very straight shooter! The process of turning in my old lease and then selecting a new one was effortless. More

by NIKKCORN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Kontur
Jan 22, 2021 -

Taylor Ford responded

We can't tell you enough how much we appreciate our team. They do a fantastic job and we’re very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

January 06, 2021

Bryan is professional, knowledgeable, and respectful. He found the vehicle that I was looking for even though not in his dealership's inventory. He was always prepared to minimize my time and provide a gre More

by DAN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Taylor Ford responded

Dan, Thank you for reviewing your recent experience! We aim to provide a time-efficient and exceptional level of service for our guests and we are proud that this was received during your time spent with us. We look forward to your next visit!

January 05, 2021

Our family salesperson, Nick Isom is wonderful to work with. Easy and understanding of your needs and helps streamline the process for you quickly and efficiently. Highly recommend Nick and his great team More

by T2THOMP1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Taylor Ford responded

We're happy to hear that you're pleased with the level of service you receive here at Taylor Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 04, 2021

I was very disappointed to see several of the sales people gathered at one desk with NO MASK on in the middle of the covid 19 pandemic. Other people - customers - in the waiting area did not have masks More

by DEBV7602
Recommend Dealer
No
Employees Worked With
Matt Siskoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Taylor Ford responded

I am very sorry that you had such a poor experience when you visited our dealership. I apologize for your inconvenience. I want to assure you that we take matters of customer service, and safety protocols, very seriously and I will be speaking to my staff to assure this does not happen again.

January 02, 2021

Our salesperson, Andrew, made it quick and easy. He had everything ready for us when we arrived so there was very little delay in driving away in our new Edge. We love the new Edge! More

by STROOBYDOO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Louttit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Taylor Ford responded

Hi there, We're happy to hear you had an awesome time with us at Taylor Ford! Thanks for sharing your experience. We hope you stop by and see us again soon.

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