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Taylor Ford
Taylor, MI
1,956 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!"
Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory.
We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that!
Open Saturdays! Please stop in and see us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday Closed - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 PM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,956 reviews
Verified Customer
April 08, 2021
Phil Maher is a great salesman .I've bought about 10 Phil Maher is a great salesman . I've bought about 10 cars from. Him and also referred many more... Keep up the good work... I'll be back... Phil Maher is a great salesman . I've bought about 10 cars from. Him and also referred many more... Keep up the good work... I'll be back... More
by JOHNJT9
Employees Worked With
April 07, 2021
Best Dealership, they work with you for everything. Bryan Patton is the best sales person I have ever dealt with. Always helping in every way possible. I appreciate his time and effort he has put forward. Patton is the best sales person I have ever dealt with. Always helping in every way possible. I appreciate his time and effort he has put forward. He has helped my daughter, son in law, and myself to be in new car leases. More
by LKEMPWCS
Employees Worked With
April 07, 2021
Hello sorry I haven't got back to you sooner been under the weather. Yes, I would like to say that Mr. Pacheco was so informative with any and all information that I needed to make a decision to make my p the weather. Yes, I would like to say that Mr. Pacheco was so informative with any and all information that I needed to make a decision to make my purchase with your dealership. You are lucky to have a great salesperson thank you Mr. Pacheco for making it a great experience More
by JOE_AGUILAR50
Employees Worked With
April 07, 2021
My experience was not good. I contacted with desire to fly in from out of state to buy a truck...I was told the truck was available and left all the info with the online chat guy...no one called. I called fly in from out of state to buy a truck...I was told the truck was available and left all the info with the online chat guy...no one called. I called again...was told the truck was available and that they would pass the info to Aaron and he would immediately call me back...no one called. I called again, and Nick told me that the previous call was "weird" because Aaron wasn't even working that day! I said i wanted to come and buy, but was told the only way I could do that was bring cash (25,000$ on a plane?...ya that wouldn't cause security issues), or a bank check in their name for a truck I hadn't seen yet. Nick was unhappy with my questions of how we could arrange payment (I wanted to just pay...no credit) ...he phoned a couple of minutes later...left a message that the truck was already sold. Hmmmm...apparently the left hand doesn't know what the right hand is doing, or they are not good at customer service, or nick didn't like my attitude, or they were lying...which ever would make me leery to seek them out for future business! More
by tim059
Employees Worked With
April 06, 2021
My experience was not good. I contacted with desire to fly in from out of state to buy a truck...I was told the truck was available and left all the info with the online chat guy...no one called. I called fly in from out of state to buy a truck...I was told the truck was available and left all the info with the online chat guy...no one called. I called again...was told the truck was available and that they would pass the info to Aaron and he would immediately call me back...no one called. I called again, and Nick told me that the previous call was "weird" because Aaron wasn't even working that day! I said i wanted to come and buy, but was told the only way I could do that was bring cash (25,000$ on a plane?...ya that wouldn't cause security issues), or a bank check in their name for a truck I hadn't seen yet. Nick was unhappy with my questions of how we could arrange payment (I wanted to just pay...no credit) ...he phoned a couple of minutes later...left a message that the truck was already sold. Hmmmm...apparently the left hand doesn't know what the right hand is doing, or they are not good at customer service, or nick didn't like my attitude, or they were lying...which ever would make me leery to seek them out for future business! More
by tim059
Employees Worked With
April 06, 2021
Frankie was very helpful and a pleasure to work with! He went above and beyond to locate the color and model I wanted to lease. This is my second lease with Taylor Ford and they are an outstanding dealer ac went above and beyond to locate the color and model I wanted to lease. This is my second lease with Taylor Ford and they are an outstanding dealer across the board. Everybody I have come in contact with at this location is friendly, gone out of their way to make sure all my needs are taken care of and all my questions answered! 5 stars all the way!! More
by Nancy S
Employees Worked With
April 06, 2021
well it was warm and inviting everyone had a smile and everyone did what they needed to do to get me all done in a few hours. I had no problems with any part of the experience. I wouldn't ever go anywhere everyone did what they needed to do to get me all done in a few hours. I had no problems with any part of the experience. I wouldn't ever go anywhere else to my ford More
by cattycat
April 06, 2021
This is my second time coming to this location. I was helped both times by Bryan Patton. He was very helpful and knowledgeable. I will be back again when my lease is up. helped both times by Bryan Patton. He was very helpful and knowledgeable. I will be back again when my lease is up. More
by RYAN.DESCHAMPS7
Employees Worked With
