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Taylor Ford

Taylor, MI

4.7
1,956 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!" Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory. We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that! Open Saturdays! Please stop in and see us.
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13500 Telegraph Road

Taylor, MI

48180

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Showing 1,956 reviews

May 09, 2021

Very organized and efficient. Answered all my questions. My car was ready when I came to pick it up as scheduled. Paper work went smooth More

by CBALE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Louttit
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Taylor Ford responded

Hello and thank you for the five-star review! We're glad to hear you found our staff was so organized and efficient. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2021

Frank made leasing my next car so much easier than I could ever have hoped for! This was my first time going through the leasing process alone and he made me feel like I wasn't! He listened to what I wa More

by KatieK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Taylor Ford responded

Hello Katie, thank you for the wonderful review! We're glad to hear your leasing process was easy. Thank you for choosing Taylor Ford and we hope to see you again!

May 05, 2021

I purchased a F150 on 4/2/2021 but 5 weeks later I still have not received my plate or Title. Come to find out I have been lied too from the beginning and The dealership sold me the vehicle without having More

by MARKWADDLE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon
May 11, 2021 -

Taylor Ford responded

Dear Mark, thank you for bringing this to our attention. At Taylor Ford, we pride ourselves in straightforward, no-nonsense, and transparent dealings with our clients. This is not typical of our dealership and for that, we apologize. If you are open to discussing this issue in further detail, please contact Jerry Arrowood, at (313) 216-1520, at your earliest convenience so we can work towards a resolution.

May 05, 2021

Sold me a vehicle with a broken lift gate when I was told the issue was solved. Tried to speak w/ sales manager and left multiple voice mails and never got a call back. Not satisfied with the customer servic More

by Marisa Pfeifer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Rossi, Donovan Snow
May 11, 2021 -

Taylor Ford responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. We hope you are willing to give us another chance. Please reach out to Mandy Friday at (313) 216-1607 so we can work towards a resolution

May 05, 2021

Andrew was very prepared and had everything ready for a first time buyer. He was very welcoming and took the time to explain everything. Well done! More

by ANTEAUR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Louttit
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Taylor Ford responded

Hello And thank you for the wonderful review! Congratulations on your first car! We're happy to hear Andrew was there to help and made the experience a positive one. Please reach out if you have any further questions. Have a great day!

May 05, 2021

Was a wonderful experience and Andrew L made everything easy. Very professional and helpful with our needs in getting a new vehicle. Will definitely go back and see Andrew L!!! More

by JDOHNECK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Louttit
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Taylor Ford responded

Thank you for the kind review! We're glad to hear you found our staff was so professional and helpful! Please let us know if there is anything more we can do for you. Until then, have a great day!

May 03, 2021

super nice, very helpfully, easy to work with. I told them the car year and model i wanted and they found one for me in the prefect price range More

by Jrod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Taylor Ford responded

Hi there, thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at Taylor Ford and hope to see you again take care!

May 03, 2021

Great sales staff and service. That's why I keep coming back. I don't want to write any more words But I have to so that it will submit. More

by RKENWORTHY32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Taylor Ford responded

Hi there, Thank you for your five-star review. Our team at Taylor Ford always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

May 02, 2021

Great sales staff and service. That's why I keep coming back. I don't want to write any more words But I have to so that it will submit. More

by DUHJONES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Taylor Ford responded

Hi there, Thank you for your five-star review. Our team at Taylor Ford always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

April 30, 2021

Nice clean dealership with many cars to choose from. Aaron took care of everything. It was a very easy process. We will return for our next purchase. More

by mxizzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Taylor Ford responded

Hi there, thank you so much for your review of Taylor Ford! We truly appreciate the feedback and hope to hear from you again.

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