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Taylor Ford

Taylor, MI

4.7
1,956 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!" Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory. We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that! Open Saturdays! Please stop in and see us.
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13500 Telegraph Road

Taylor, MI

48180

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Showing 1,956 reviews

August 05, 2021

Clean. Friendly. Great. Minimum of 25 words is a lot. I highly recommend changing this part of the survey. Overall great service and great place. More

by LQ125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kovach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Taylor Ford responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

August 03, 2021

I really like dealing with Taylor Ford. Pleasant experience , awesome sales guy. We went back 2 months later and got a second car. And I referred my son to him as wel.l More

by LGDHVS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember him name I know he was in the military. I want to say his name was Andrew. Tall dark hair and glasses.
Aug 04, 2021 -

Taylor Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

August 02, 2021

I have bought 2 vehicles from this dealer, a used car, and most recently a brand new car, both times were very pleasant. Everything was done quickly and all the people I dealt with were professional and p More

by SHAMPOODLES1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cooke
Aug 03, 2021 -

Taylor Ford responded

Hi, it is great to hear everything was done quickly and to your satisfaction. Thank you for choosing Taylor Ford and have a wonderful day!

August 01, 2021

Taylor Ford was terrific to deal with on all fronts. Andy was great and made my buying experience a pleasure. Great place to buy a car. More

by bpartogian
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Louttit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Taylor Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience. Please let us know what we can do for you in the future. Have a great day!

August 01, 2021

Great service over the phone and in person. Atmosphere was great and everyone had great energy. Will definitely be making my next auto purchase with them. More

by TDENNIS117
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Taylor Ford responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Take care.

July 29, 2021

Overall a great experience. I feel like Taylor Ford could have made the purchase price an even 30k. Kind of on me for not pushing that. Frankie T was a pleasure to deal with from start to finish. He is infor More

by Joe Liedel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Taylor Ford responded

Hello Joe, we're glad to hear you found our staff informative and helpful! Thank you for choosing Taylor Ford and we hope to see you again.

July 29, 2021

I was disappointed that I had to pay an extra $500 over and above what it should have cost for me to buy my lease More

by CJSSCHULTZ
Price
Recommend Dealer
No
Employees Worked With
Jul 30, 2021 -

Taylor Ford responded

Hello, we understand your disappointment. It is important to us that customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please contact Jerry Arrowood, our General Manager, at 313-216-1520 at your earliest convenience to discuss this matter.

July 28, 2021

Great service.. Purchased my Truck from Mohamad Catfish Baidoun and Mike Sareini very professional and always there for whatever you need.. Great Team and staff I Highly recommend them to anyone looking to More

by SAMSAKKA.
Recommend Dealer
Yes
Employees Worked With
Mohamad Catfish Baidoun and Mike Sareini
Jul 30, 2021 -

Taylor Ford responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 26, 2021

This was the first time it made sense to buy my leased vehicle. I needed a 7-passenger car where an adult could get into the rear seat. The Flex was the only Ford product that worked for me. More

by DAWRIGHT0
Recommend Dealer
Yes
Employees Worked With
Bryan Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Taylor Ford responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

July 26, 2021

We have had very good experiences with this dealership. From our sales person to the finance area and Sevice department. We have recommended our sales person to other individuals. More

by LOOKD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 26, 2021 -

Taylor Ford responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Take care.

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