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Taylor Chrysler Dodge Jeep Ram - Service Center

Bourbonnais, IL

5.0
196 Reviews

196 Reviews of Taylor Chrysler Dodge Jeep Ram - Service Center

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April 14, 2021

Great Experience Everytime I'm at Taylor's. My Vehicle was in and out quick. All Service advisors very knowledgeable and helpful. I Service all my vehicles here!! More

by CarGurus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 14, 2021 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your review, we're glad you had a great experience!

April 03, 2021

The staff was very helpful and cheerful. Helps make my day. Why does this review require twenty - five words? I can't understand why? Why? More

by carlcavitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Elderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rueben Minton
Apr 05, 2021 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your review, we're glad you had a great experience! The word limit is just there to make sure our reviews are coming from real customers. With that being said, thank you for posting yours!

March 27, 2021

Had my 2014 Cherokee in for 6 spark plugs, expensive job but uses iridium plugs and intake manifold and other components have to come off so its labor intensive. Had car done on time and no issues. More

by John L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin and Sharon
Mar 29, 2021 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your review, we're glad you had a great experience!

March 22, 2021

Service was good. Had oily hand prints on hood, so I wiped off steering wheel and shifter to ensure none there. No checkoff sheet provided. More

by fezelinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rueben Minton
Mar 24, 2021 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your review, I'm sorry to hear about the oily hand prints and no checkoff sheet. If you'd like to provide me with your information I will try to provide that for you.

March 16, 2021

Excellent service as always. Ran into a problem with a Excellent service as always. Ran into a problem with a leaking oil filter after the change. The service department was right on it, came to our ho More

by Nazrev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rueben Minton
Mar 16, 2021 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your review, we're glad you had a great experience!

February 25, 2021

Truly amazed at the sincerity of friendliness with staff. Cannot remember being treated with so much respect. If the staff continues to treat customers like this-no one will want to go home. More

by Brianberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank the Explainanator, Sergio Garcia II
Feb 25, 2021 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your review, we're glad you had a great experience!

February 24, 2021

Great service department took care of oil change and rotation in a hour Even found best price with or without a coupon that we wanted to use More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t kmow
Feb 24, 2021 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your review, we're glad you had a great experience!

February 05, 2021

Very pleasant experience. My service advisor Lloyd was great start to finish. He explained everything to me and provided transportation to and from home. Thank you More

by Franky 04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor Lloyd
Feb 05, 2021 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your review, we're glad you had a great experience!

January 30, 2021

They took lomger than they expected. however everything was taken care of. but they underestimated the time it would take to do the repair. instead of the one hour they told me it took four hours. More

by kscohoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rueben Minton
Feb 01, 2021 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your review, we're glad you had a great experience, and we're sorry about the extra wait!

January 28, 2021

It was really fast, but I didn’t get the print out of the vehicle with tread depth, drive train fluid conditions, and such. The service rep discussed what was coming due, but I like the sheet for my digital More

by mick719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rueben Minton
Jan 28, 2021 -

Taylor Chrysler Dodge Jeep Ram responded

Hey Mick719, thank you for your review! I apologize that you didn't get the printout, our system that prints them out has been down and we are currently working on a fix for it. If you give the service department a call with your name and vehicle we will find a way to get a printout for you and can mail it to you if that would make you feel more comfortable! Rueben isn't in today but we will be sure to get this handled for you. Thanks again for your review and we're glad you had an overall good experience!

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