Taylor Chrysler Dodge Jeep Ram - Service Center
Bourbonnais, IL
196 Reviews of Taylor Chrysler Dodge Jeep Ram - Service Center
Hard working people When I bought my truck, it came with some unforseen serious issues that needed immediate attention. This dealership went above and beyond the call of When I bought my truck, it came with some unforseen serious issues that needed immediate attention. This dealership went above and beyond the call of duty to rectify this problem. One area of concern however is communication with the owner by the service department. This needs to be addressed! However, in the end, this dealership bent over backwards to fix the problem. I sincerely appreciate their hard work! More
Beyond the call of duty I went in for a diagnosis of a brake problem another mechanic had failed to find and fix, and they were pleasant about the lack of loyalty and STILL s I went in for a diagnosis of a brake problem another mechanic had failed to find and fix, and they were pleasant about the lack of loyalty and STILL spent time explaining to me what problems I had and what the solutions might be. Then they spent extra time during the "Spring Cleanup Oil Change" special doing things that might have cost at least double and maybe more than that almost anywhere else. PLUS, I bet a Dodge dealer sees more Durangos with issues than any other shop, so I think they were able to give me the best advice fastest, and in this case, cheapest. Impressed with all 4 service writers I dealt with as well as the mechanic Pat..................................... More
Professional place I purchased my truck there , my son is well . We do service. Always I have excellent experience withe the professional crew . My number one is James I purchased my truck there , my son is well . We do service. Always I have excellent experience withe the professional crew . My number one is James Taylor- Service Advisor - outstanding person . More
Family oriented I've purchased 6 vehicles from this dealership and have always been treated like family. Always treated fairly. Their service department is second t I've purchased 6 vehicles from this dealership and have always been treated like family. Always treated fairly. Their service department is second to none. Whether I've been there for an oil change or some other type of service, I'm always treated as if I'm the only customer there. Excellent individualized service. Paul Jones and his staff can be trusted with your vehicle investment. More
Service Department excellence Over the last 3 years I have the opportunity to visit this service department for both of my Chrysler products. Jim in service shows the greatest conc Over the last 3 years I have the opportunity to visit this service department for both of my Chrysler products. Jim in service shows the greatest concern over every problem you would address to him and gives the feeling that he really cares about your vehicle. He shows the expertise of many years on the job with a way of explaining to you everything you need to know to make a informed decision about the remedy of what ails your vehicle.. More
Great service I am always happy when I come to Taylor Dodge for an oil change. I get right in and have very little wait time. They always take care of their custom I am always happy when I come to Taylor Dodge for an oil change. I get right in and have very little wait time. They always take care of their customers. More
Friendly, knowledgeable service dept getting the job done! The service dept has always been excellent at Taylor Dodge. They have been efficient and they stand behind their word and work. If you are not satis The service dept has always been excellent at Taylor Dodge. They have been efficient and they stand behind their word and work. If you are not satisfied, go back and they will make it right! More
Amazing Service Dept. Taylor Chrysler Dodge has an amazing service department. They go above and beyond to make sure the customer gets the service they deserve. They take Taylor Chrysler Dodge has an amazing service department. They go above and beyond to make sure the customer gets the service they deserve. They take the time to explain everything to the customer. I feel like everyone in the service department is a friend that services our vehicles the way they would want theirs taken care of. I have complete confidence in the service department! Mike & Kathy M. More
Excellent service experience Every time I am at the dealership everyone in the service department is so nice to my family and I. Paul the Service Manager leads an excellent team o Every time I am at the dealership everyone in the service department is so nice to my family and I. Paul the Service Manager leads an excellent team of people. He always gives my son a high five and talks to him about Jeeps. Above and beyond best treatment at any dealership ever even when they are extremely busy!!! More
Great experience! Great people, who care about their customers! Went in to have work done, a situation arose and they exceeded my expectations. I would recommend them t Great people, who care about their customers! Went in to have work done, a situation arose and they exceeded my expectations. I would recommend them to any of my family or friends. More