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Taylor Chrysler Dodge Jeep Ram - Service Center

Bourbonnais, IL

5.0
196 Reviews

196 Reviews of Taylor Chrysler Dodge Jeep Ram - Service Center

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February 09, 2018

Chrysler 300 repairs I had a major problem with my car and had Warranty issues. Manager of Service Department resolved problem. I'm a retired person and every dollar count More

by Bev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Voigt
January 28, 2018

CAN'T BEAT THEIR SERVICE. Purchased many new vehicles here -from dually's to our favorite Challenger & most recently our jeep Cherokee 4x4.Our salesman Randy Ayers gave us the More

by RTLake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Ayers, Kevin Emling
January 26, 2018

Thoughtful employees and good work Hesitant after my prior experience with an unusually long wait for oil change but check engine light came on and needed attention. John in the servic More

by Trevor Marshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hayes / Antonio Sr.
June 29, 2017

Fixed a troublesome issue!!!! Thanks!!! I have had an ongoing issue with my vehicle and no one could find it. Taylor techs took the time to get it fixed. Thank you so much. Randy and Jimm More

by offroader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Ayers, Ryan Voigt
June 06, 2017

oil change I have a 2014 ram 1500 it was'nt enough to pull our 30ft travel trailer. We were in getting a oil change on our van . I told Jim mgr. my needs More

by migrif146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Antalek
February 22, 2017

Service and customer lounge Very impressed with one, a 7a.m service appointment is just that, very prompt. Two, the customer lounge, very very clean, airy facility, not that clos More

by G.Sullivan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Shover
December 31, 2016

Challenging at times I purchase oil change packages from them then have to keep singed paper trails and prove to them when I go in for service how many I have left (multip More

by Murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
December 14, 2016

In for a recall out with a 2016 Ram 1500 While our 2013 ram was in service for a recall, we took a stroll through the lot looking at the new styles and spotted a 20% off sticker on windshiel More

by tersy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service dept., Jamie Sykes
September 02, 2016

Great service from Sergio Garcia II I purchased a brand new 2016 Dodge Charger SE from Sergio Garcia II, and he did excellent with numbers and making sure my needs were met. The service More

by davis.j123412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Sykes, Sergio Garcia II
August 30, 2016

service When our truck was stolen and we got it back damaged Taylor Dodge and Ben in service finished the repairs in 3 days so we could go on a planned vacati More

by mdcustm2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Ben Seyden
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