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Taylor Chrysler Dodge Jeep Ram - Service Center

Bourbonnais, IL

5.0
196 Reviews

196 Reviews of Taylor Chrysler Dodge Jeep Ram - Service Center

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February 05, 2019

Prices for services Your prices are outrageously high. For example, I had the oil changed and tires rotated on my Town & Country and was charged $73 plus some change. I h More

by clydeshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rueben Minton
February 05, 2019

Fuel filter We were treated so kindly when we had this unexpected repair. During the cold weather we left our diesel engine running to prevent freezing. Our fue More

by h.bryan01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rueben Minton
Feb 06, 2019 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your feedback, we're glad you had a great experience!

February 05, 2019

Srevice Slow and not friendly. Didnt like the people had to deal with. The one person I got along with they got rid of her. Never the same people back in serv More

by raysguy2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Marko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Davis, Jamie Sykes
February 05, 2019

Recalls fixed Went to Taylor got right in no problems the nice lady took my information because it was my first time there, she told me where I could go as in a few More

by Lil Harv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Emling, Sharon Holliday, Jeremey Guimond
Feb 06, 2019 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your feedback, we're glad you had a great experience!

February 05, 2019

Remote start I had a remote start installed as well as rust prohibitor on the outside of vehicle and a fabric protectant on the inside. Excellent job! More

by Klm5112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rueben Minton
Feb 06, 2019 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your feedback, we're glad you had a great experience!

February 05, 2019

Rattle repair So far, there is no sign of a problem, thanks to Sharon who is the service manager. She is always very helpful and makes sure things are done right. More

by DTL327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rueben Minton, Sharon Holliday
Feb 06, 2019 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your feed back!

February 05, 2019

Great service! I needed my oil changed but also was getting ready for a 950 mile road trip. I asked them to check my vehicle over carefully to make sure that I’d hav More

by rhonda.salm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Holliday
Feb 06, 2019 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your feedback, we're glad you had a great experience!

February 05, 2019

Walked in and serviced right away Very nice place to deal with. Went in for a recall and they were able to get me in right away without an appointment. Only took an hour. More

by hdusty55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Voigt
February 05, 2019

Professional and friendly The service person I worked with was very friendly with me. He answered all of my questions and they handled the leg work of my outside warranty plan More

by Sassafrass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rueben Minton, Ryan Voigt
Feb 06, 2019 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your feedback, we're glad you had a great experience!

February 05, 2019

Quick, friendly service Stopped in to have a key programmed. The service dept. went above and beyond. Found that my vehicle had recalls available. Informed me of these More

by Julieb48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Elderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your feedback, we're glad you had a great experience!

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