Taylor Chrysler Dodge Jeep Ram - Service Center
Bourbonnais, IL
196 Reviews of Taylor Chrysler Dodge Jeep Ram - Service Center
Excellent Service I Walked in and Sergio greeted me right away, he was very helpful got what I needed and I was in and out of there faster than expected which was aweso I Walked in and Sergio greeted me right away, he was very helpful got what I needed and I was in and out of there faster than expected which was awesome! More
Amazing staff that worked for and with us. They did everything they could to help us and more. I would recommend them to everyone for any vehicle need. everything they could to help us and more. I would recommend them to everyone for any vehicle need. More
Greats service Sergio was very helpful, constantly making sure I had what I needed. Would recommend anybody to him. Although I didn’t refinance my car though him he Sergio was very helpful, constantly making sure I had what I needed. Would recommend anybody to him. Although I didn’t refinance my car though him he was still very supportive of my decision at the end of the day. More
Very friendly and knowledgeable service team iPhone wasn’t syncing correctly with my truck. Calls were dropping. New person in service department named Guy helped me. He took time to research the iPhone wasn’t syncing correctly with my truck. Calls were dropping. New person in service department named Guy helped me. He took time to research the issue and showed me how to operate correctly. More
Avoid this Dealership, and Jeep in General This dealership has an apathetic attitude throughout their service department. They are slow, overbooked, overworked and their burnout is obvious. Exp This dealership has an apathetic attitude throughout their service department. They are slow, overbooked, overworked and their burnout is obvious. Expect lot and LOTS of standing around waiting for help. I'd ordered an extra key which was promised to me by the next day - two weeks later (after my car has to be towed in yet AGAIN) the key shows up. By this time I was planning to dump the unreliable Jeep so I refused to pay the hundreds of $ they wanted for the key that arrived too late. They stood around glowering at me - not knowing what to say. (Sorry, service manager, your angry face isn't going to sway me. Deliver the goods ON TIME as promised; or at least CALL ME and we'll talk). At one point I had decided to trade in my unreliable, untrustworthy Compass & was assigned a clueless junior salesmen who didn't even realize the model I was inquiring about came with a standard transmission. I DROVE UP in a Jeep with a manual, for heaven's sake!! Ugh what a waste of my time. As for the car itself - my 2018 Jeep Compass had four MAJOR issues within the first year - the A/C failed, the ignition system failed, the fuel system sensors failed, plus one issue that service could never identify with the clutch slipping - and is the reason I now drive a brand-new TOYOTA TACOMA. I will never even CONSIDER buying another Jeep. More
Recall repair Was in and out in less than 45, minutes on a very busy day. Waiting area wea very clean with many amenities. Loved chatting with the salesman who sold Was in and out in less than 45, minutes on a very busy day. Waiting area wea very clean with many amenities. Loved chatting with the salesman who sold me my 300 More
Ron and the team was great The customer service was awesome. I want the owners to know you have a special man in Ron. He took time out to explain every issue with my vehicle. The customer service was awesome. I want the owners to know you have a special man in Ron. He took time out to explain every issue with my vehicle. Great customer service. More
Super convenient and easy They did everything for me & made the whole experience so easy. They were nice and attentive to all my concerns. The overall process was amazing and They did everything for me & made the whole experience so easy. They were nice and attentive to all my concerns. The overall process was amazing and if I need help in the future I know where to go. More
Top of the line service The service department is top notch!! Always there when I need something. Highly recommended! I was in and out and it was painless. Ray, Bruno and Sha The service department is top notch!! Always there when I need something. Highly recommended! I was in and out and it was painless. Ray, Bruno and Sharon are great! More
Perfect as always! Quick and trustworthy service. My charger is a 2016 and still feels brand new. Love the fact that you can walk in and be greeted with a smile every Quick and trustworthy service. My charger is a 2016 and still feels brand new. Love the fact that you can walk in and be greeted with a smile every time. More