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Taylor Chrysler Dodge Jeep Ram - Service Center

Bourbonnais, IL

5.0
196 Reviews
Call Service Center (815) 935-7900

196 Reviews of Taylor Chrysler Dodge Jeep Ram - Service Center

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December 29, 2024

They helped me get back on the road I didn’t know anyone an l needed get home because I have several health problems an they checked my truck out an found it wasn’t as bad I thought got it back on the road More

by butch_murrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Elderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Taylor Chrysler Dodge Jeep Ram! We're so glad our team could quickly diagnose and address the issue with your truck, ensuring you were able to get back on the road safely. Helping customers, especially in urgent situations, is a top priority for us here in Bourbonnais, IL. If you ever need assistance again or have any other automotive needs, please don’t hesitate to reach out. Safe travels, and thank you for choosing us!

August 19, 2024

Always have been taken care of. Jim has been great to me. I’m on car #5. Love my jeep wrangler now!! More

by Brandy pipen
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Elderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Scroggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien in the service department Has to be your best employee! He is always willing to help and has gone way out of his way to help me. He’s always a pleasure to deal with and make sure visit nice. I sure hope that we do acknowledge the ones in Service
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Aug 20, 2024 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your continued trust and loyalty to Taylor Chrysler Dodge Jeep Ram in Bourbonnais! We're thrilled to hear that Jim has consistently provided you with excellent service over the years. It’s fantastic to know that you’re enjoying your Jeep Wrangler—what a great choice for adventure and style! We're honored to have you as a valued member of the Taylor family and look forward to serving you for many more vehicles to come. If you ever need anything, don't hesitate to reach out!

April 06, 2024

Eric was very pleasant to work with. At first you did not have, what I was looking fir, but he kept trying g and now I have my new truck. Thanks Eric More

by tammiemason.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Connery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Posthumus
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Apr 08, 2024 -

Taylor Chrysler Dodge Jeep Ram responded

Dear Tammie, Thank you for taking the time to share your experience with us. We're thrilled to hear that Eric provided you with excellent service during your visit to Taylor Chrysler Dodge Jeep Ram. Our team strives to go above and beyond to ensure our customers find the perfect vehicle to fit their needs, even if it means searching a little longer. It's fantastic to hear that Eric's dedication resulted in you driving away in your new truck. We truly appreciate your business and hope you're enjoying every moment with your new ride. If you ever need anything in the future, don't hesitate to reach out. Thank you again for choosing Taylor Chrysler Dodge Jeep Ram!

February 28, 2024

The service dept went beyond my expectations. Particularly the Service Manager, Sharon Holliday. I always get great customer service at Taylor Chrysler Jeep and Dodge. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon Holliday
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Feb 29, 2024 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Sharon and our service department exceeded your expectations. Delivering exceptional customer service is always our top priority at Taylor Chrysler Dodge Jeep Ram. We truly appreciate your continued trust in our dealership, and we look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you again for choosing Taylor Chrysler Dodge Jeep Ram! Best regards, Taylor Chrysler Dodge Jeep Ram Bourbonnais, Illinois

February 14, 2024

This dealership goes about their work in a very professional manner. Very pleased in their service. More

by Russgaluski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Scroggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your positive experience with us at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois! We are thrilled to hear that you found our dealership to be professional and that you were pleased with the service you received. At Taylor Chrysler Dodge Jeep Ram, we strive to provide exceptional service to all of our customers, and it's gratifying to know that our efforts are recognized and appreciated. Your satisfaction is our top priority, and we are committed to maintaining the highest standards of professionalism in everything we do. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We truly value your business and look forward to serving you again in the future. Thank you for choosing Taylor Chrysler Dodge Jeep Ram!

February 13, 2024

This dealership has a great service department. They get the vehicle done right and then a quick time. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

Taylor Chrysler Dodge Jeep Ram responded

Dear Mike, Thank you for taking the time to share your positive experience with our service department here at Taylor Chrysler Dodge Jeep Ram. We're thrilled to hear that we were able to meet your expectations and provide you with efficient and quality service for your vehicle. At Taylor CDJR, we strive to deliver exceptional customer service and ensure that each visit exceeds our customers' expectations. Your satisfaction is our top priority, and we're delighted to hear that we could deliver a timely and accurate service for your vehicle. We truly appreciate your feedback and your support. If you ever have any further automotive needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future. Warm regards, Taylor Chrysler Dodge Jeep Ram

February 08, 2024

Team work great with customers, with pricing, repairs, also anything you would need. Service department also have great people that are willing to work with you and take care of your auto needs More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien in service department
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Feb 08, 2024 -

Taylor Chrysler Dodge Jeep Ram responded

Dear Kevin, Thank you so much for taking the time to share your positive experience with our team here at Taylor Chrysler Dodge Jeep Ram. We're thrilled to hear that our staff worked together seamlessly to provide you with exceptional service, whether it was assisting with pricing, repairs, or any other automotive needs you had. Our service department takes great pride in their commitment to excellence, and it's fantastic to hear that they went above and beyond to ensure your vehicle was taken care of to your satisfaction. We truly value your feedback and appreciate your kind words about our dedicated team members. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help with all of your automotive needs. Thanks again for choosing Taylor Chrysler Dodge Jeep Ram! Best Regards, Taylor Chrysler Dodge Jeep Ram Bourbonnais, Illinois

February 07, 2024

We switched to this dealership 5 years ago and have been very happy. sales and service have been great. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon
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Feb 08, 2024 -

Taylor Chrysler Dodge Jeep Ram responded

Dear Joe, Thank you so much for your kind words and for choosing Taylor Chrysler Dodge Jeep Ram as your dealership of choice for the past five years! We're thrilled to hear that both our sales and service teams have consistently met your expectations. Your satisfaction is our top priority, and we're committed to providing exceptional customer service every step of the way. It's customers like you who motivate us to continually strive for excellence in everything we do. If you ever need anything in the future, whether it's another vehicle purchase or service for your current vehicle, please don't hesitate to reach out. We're here to assist you with all of your automotive needs. Thank you again for your loyalty and support. We look forward to serving you for many more years to come! Warm regards, Taylor Chrysler Dodge Jeep Ram Bourbonnais, Illinois

February 07, 2024

I was immediately approached when entered garage bay. Service was provided as promised and in very short time while I waited More

by Pjeck14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
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Feb 08, 2024 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We're delighted to hear that you were promptly greeted upon arrival and that our team was able to provide you with efficient service as promised. At Taylor Chrysler Dodge Jeep Ram, we prioritize delivering a seamless experience for all our customers, and we're thrilled to know that we met your expectations. Our team works diligently to ensure that every visit to our dealership is met with exceptional service and timely assistance. Your satisfaction is our utmost priority, and it's encouraging to receive such positive feedback about your recent experience with us. We appreciate your trust in choosing Taylor Chrysler Dodge Jeep Ram for your automotive needs. Should you have any further questions or require assistance in the future, please don't hesitate to reach out to us. We look forward to welcoming you back for your next visit! Warm regards, Taylor Chrysler Dodge Jeep Ram Bourbonnais, Illinois

January 30, 2024

They are straight forward and helpful with everything that you need done with or for your car and even help with recalls that you may not have been privey to. More

by Cheyanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Jan 30, 2024 -

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your 5 Star review! We're glad you had a great experience with the team here at Taylor Chrysler Dodge Jeep Ram in Bourbonnais Illinois!

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