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Taylor Chevrolet

Taylor, MI

4.6
88 Reviews

13801 Telegraph Road

Taylor, MI

48180

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Showing 88 reviews

August 07, 2016

The Best out there!! Excellent service every time we come to the dealership, whether it's for purchase or repairs we are always pleased with the outcome. Our sales people More

by Rex228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Tonya
Aug 13, 2016 -

Taylor Chevrolet responded

Thanks for the great review! Please come visit us if you need anything else, be it service or sales.We look forward to working with you again. Alysia Schuler - Customer Care Specialist - Alysias@taylorchevy.com or 734-759-0222

August 05, 2016

Appreciate the recalls done but not happy about findings. Although I am satisfied that the dealership fixed my recall and did it in a timely matter. I do have concern about something that occurred while they More

by Jmo1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kaitlyn?
Aug 16, 2016 -

Taylor Chevrolet responded

Thank you for taking the time to provide additional feedback during our call. We love hearing from our customers because it helps us to make sure that we are doing everything possible to achieve complete satisfaction. We're very sorry for any inconvenience that occurred during your recent experience with us. If you would like to discuss your experience further or if you have any questions, please do not hesitate to contact me directly. Alysia Schuler - Customer Care Specialist - Alysias@taylorchevy.com or 734-759-0222

July 29, 2016

Great dealership and customer service It was a pleasant experience. My salesman Jason went above and beyond my expectations and I will definitely be a returning customer in the future. More

by Ryjo7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Raby
Aug 03, 2016 -

Taylor Chevrolet responded

Your kind words are a reminder of exactly why we are in business. It's to try each and every time to exceed our customer's expectations and it's appears as though Jason has done just that! The Taylor Chevrolet mission is a commitment to providing the finest vehicle sales and service experience for our customers. Taylor Chevrolet will demonstrate a “We Say Yes attitude” and diligently work to assist customers in obtaining great products, financing options, and excellent service throughout their buying and ownership experience. Best regards, Alysia Schuler - Customer Care Specialist - Alysias@taylorchevy.com or 734-759-0222

July 19, 2016

Leased a Chevy Traverse Everything was efficient and everyone was friendly. It was a very enjoyable experience. Our salesman, Jasen, went above and beyond what was expected More

by buzzelena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasen, salesman
Jul 20, 2016 -

Taylor Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Jasen was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. The Taylor Chevrolet mission is a commitment to providing the finest vehicle sales and service experience for our customers. Taylor Chevrolet will demonstrate a “We Say Yes attitude” and diligently work to assist customers in obtaining great products, financing options, and excellent service throughout their buying and ownership experience Alysia Schuler - Customer Care Specialist - Alysias@taylorchevy.com or 734-759-0222

June 27, 2016

Just Awesome!! I have never had a negative experience at Taylor Chevrolet. I brag about this dealership to others where I work here in Florida for the military. If I More

by ChasC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer, Troy
Jun 28, 2016 -

Taylor Chevrolet responded

Chas, It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Jen, Troy, Mark, Brian, Jody and the rest of the team went above and beyond for you. We will make sure they hear your kind words. All of us at Taylor Chevrolet await your return. Please let us know how we may be able to help next!The Taylor Chevrolet mission is a commitment to providing the finest vehicle sales and service experience for our customers. Taylor Chevrolet will demonstrate a “We Say Yes attitude” and diligently work to assist customers in obtaining great products, financing options, and excellent service throughout their buying and ownership experience Alysia Schuler - Customer Care Specialist - Alysias@taylorchevy.com or 734-759-0222

June 23, 2016

Amazing service Service consultant Jen, and entire staff was extremely helpful, speedy repair, AND replaced a torn seat cover/trim piece which wasnt covered under war More

by Roger J Fulton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jun 24, 2016 -

Taylor Chevrolet responded

Thanks for your outstanding review, Roger! I'm very happy to hear that Jen was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. The Taylor Chevrolet mission is a commitment to providing the finest vehicle sales and service experience for our customers. Taylor Chevrolet will demonstrate a “We Say Yes attitude” and diligently work to assist customers in obtaining great products, financing options, and excellent service throughout their buying and ownership experience. Alysia Schuler - Customer Care Specialist - Alysias@taylorchevy.com or 734-759-0222

May 13, 2016

I had a outstanding customer service experience, The customer service is the best ,anyone you talk to are polite and willing to answer any questions. The wait time was not long which was apprecated More

by Ginny Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
May 17, 2016 -

Taylor Chevrolet responded

Ginny, it is wonderful to hear that our staff at Taylor Chevrolet was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.The Taylor Chevrolet mission is a commitment to providing the finest vehicle sales and service experience for our customers. Taylor Chevrolet will demonstrate a “We Say Yes attitude” and diligently work to assist customers in obtaining great products, financing options, and excellent service throughout their buying and ownership experience Alysia Schuler - Customer Care Specialist - Alysias@taylorchevy.com or 734-759-0222

May 03, 2016

Great Service Great experience. I was treated just like family. My repairs were explained to me. I was provided with a renter car at no extra charge. More

by Mel63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy McTaggart
May 10, 2016 -

Taylor Chevrolet responded

Mel63, thank you for sharing this great feedback with us. We feel our service department is what makes Toyota Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Alysia Schuler - Customer Care Specialist - Alysias@taylorchevy.com or 734-759-0222

May 02, 2016

Second Chance I had a problem and Alysia from Taylor Chevrolet not only addressed it - she addressed it promptly and accurately. I am willing to give Taylor Chevro More

by Lynette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alysia
May 03, 2016 -

Taylor Chevrolet responded

It was my pleasure. We look forward to your continued business. Alysia Schuler - Customer Care Specialist - Alysias@taylorchevy.com or 734-759-0222"

April 27, 2016

Great sales and service Taylor Chevy always does an excellent job taking care of all my service needs. They've definitely earned my business for all things automotive for th More

by Richard T Kummert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Marshall, Kevin Dodson, Mike Thompson
Apr 29, 2016 -

Taylor Chevrolet responded

Richard, we appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Taylor Chevrolet Team

May 03, 2016 -

Taylor Chevrolet responded

Richard, we appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Taylor Chevrolet Team

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