Taylor Chevrolet

I have Purchased 4 2018 Vehicles from Taylor Chevy The Perkins Family made it a point to come and say hello and ensure all my needs were met. Very Good Prices and traded to get the correct color of the The Perkins Family made it a point to come and say hello and ensure all my needs were met. Very Good Prices and traded to get the correct color of the truck. More

Bad day? I'm reading these reviews, and I see great reviews on Jasen Raby. I contacted the dealership, and was instructed to submit an online credit applicatio I'm reading these reviews, and I see great reviews on Jasen Raby. I contacted the dealership, and was instructed to submit an online credit application and was told that it would be reviewed. Two days went by, nothing. I reached out multiple times to speak with Jasen, when I couldn't reach him, the operator transferred me to Jodi (Sales Manager) who then promised I would have an answer by the end of the day... 6:00, nothing. At around 6:45 I get a phonecall from an irate Jasen accusing me of complaining and calling his manager all day and becoming hostile (only called once because I hadn't heard from him). Extremely unpleasant experience. Wouldn't recommend submitting anything online. Terrible. Customers who visit are obviously priority over the online customers. I'll chalk it up to Mr. Raby having a bad day. More

Great Customer Service Always treated like family by the sales and service departments. 2 cars in and unknown amount of family and friend have also bought and been serviced Always treated like family by the sales and service departments. 2 cars in and unknown amount of family and friend have also bought and been serviced here. More

Smooth transaction Just purchased a used 15 Traverse and the experience was made so much better by our Salesman Dennis Smith - the Internet Manager. Dennis and his finan Just purchased a used 15 Traverse and the experience was made so much better by our Salesman Dennis Smith - the Internet Manager. Dennis and his finance manager worked hard to get us the deal we were after. Friendly and professional Services. More

ALWAYS GREAT SERVICE! OIL CHANGE PROVIDED AS PART OF MY LEASE. GREAT PEOPLE AND EVEN A CAR WASH! WILL CONTINUE TO COME HERE FOR MY SERVICE! THANK YOU! OIL CHANGE PROVIDED AS PART OF MY LEASE. GREAT PEOPLE AND EVEN A CAR WASH! WILL CONTINUE TO COME HERE FOR MY SERVICE! THANK YOU! More

Worst dealership experience in my life! This is now the second review I have written because after the first, I was contacted and asked to remove it and give them a second chance, well I did This is now the second review I have written because after the first, I was contacted and asked to remove it and give them a second chance, well I did and shouldn’t have! I received an email from this dealer stating that I was a preferred “GM customer” and that I could trade the keys to my current lease in early for keys to a brand new vehicle with no out of pocket cost and no increase in payment. Now of course, this is a scam, and it turned out to be, as I thought. I started dealing with them on Monday at 9am by noon I had the credit app filled out and then.... never heard a word. Called them, emailed them nothing. I have good credit so I knew that was not the problem so I say, “ok”, “whatever” and just leave a note that I am unhappy on Facebook and a negative review. Well, nothing gets attention like that, so by Tuesday at 3:00 or so, I had heard from the sales manager, the internet coordinator and a salesperson all apologizing and offering me the world just to give them another try. The sales manager told me he would personally take care of me and of course, I haven’t heard a word back from him after that even after I made him aware of the new issues that I had encountered. Haven’t heard from him or the General Manager of the dealership. Anyway, I agreed, removed my review and then it got worse. The incompetent salesperson they assigned, was rude and unhelpful. She wanted me to lease one of their courtesy/demo vehicles which I didn’t want. She was very annoyed when I would not do this. She quoted me a monthly payment of more than I am paying now and of course required a hefty some of money down. She pretty much told me to take it or leave it and the kicker is, she would not give me ONE detail about the vehicle she was quoting me after I asked several times. Ok, sure I’ll just agree to lease a Silverado I know nothing about. I am sure no one would have a problem with that. Stay away people. My neighbor warned me and so did a bunch of other people as soon as I posted my issues on my personal Facebook page. Please note that the comment they added below is pure garbage. Never treated so badly at a car dealer EVER. Don’t buy it!!! More

New truck lease I have been leasing or purchasing vehicles from Taylor Chevrolet for years, I would recommend to anyone to use them. I would like to take this opportu I have been leasing or purchasing vehicles from Taylor Chevrolet for years, I would recommend to anyone to use them. I would like to take this opportunity to thank everyone at Taylor Chevrolet, especially Jodi Smith , Kevin, and Tonya. They all went above and beyond to help me and get me into my new lease for the price I wanted,! THIS WAS THE MOST PLEASANT EXPERIENCE, ! Thank you! More

Terrible communication This was our first (and last) lease car ever. It was a terrible experience and the dealer forgot about us once the car was out the door. We woul This was our first (and last) lease car ever. It was a terrible experience and the dealer forgot about us once the car was out the door. We would go anywhere but here. More

Used Car purchase I am a repeat visitor to Taylor Chevrolet Used Cars, Kurt Asmus and Jim Marshall were most helpful and patient. They really know there business and w I am a repeat visitor to Taylor Chevrolet Used Cars, Kurt Asmus and Jim Marshall were most helpful and patient. They really know there business and went out of their way to make me feel welcome. An overall great experience. More

Best customer services in town I have bought or leased 7 cars from Taylor Chevrolet over the years and have never had a bad experience. Sales staff, Management and Service teams ha I have bought or leased 7 cars from Taylor Chevrolet over the years and have never had a bad experience. Sales staff, Management and Service teams have always treated me like a VIP from my very first car. I always recommend Taylor to all my friends. More