Taylor Chevrolet

I bought my car from the used side and have only taken it to their service department for all its needs (which was only oil changes and new tires). We hit the 100,000 mile and decided to take it in and have to their service department for all its needs (which was only oil changes and new tires). We hit the 100,000 mile and decided to take it in and have all fluids and spark plugs, wires (everything Chevy recommended at this time). They had it for about 4-5 days. After day 2 of driving the car I noticed at a stop the car was trying to stall. We took it back, they found the technician didnt seat a gasket properly and thats why it was doing it. A few weeks later took it back in because now the car will "jump" when accelerating. They had it for another 4 days, each day our update from them was we dont know what is going on. On the 5th day they called to tell us it would cost us $3500.00 to replace a sensor. When questioned if this could have been caused by the original technician error we got no answer except let me have the service manager look into it. We took the car home. It has now been 4 days no call even with us contacting them looking for an update. This is terrible customer service and one way to lose a customer and possibly others! More

These garbage people will take advantage of you anytime they get a chance. I only bring my vehicle to Taylor Chevrolet but every time I go in there they try to charge me for something that I don’t need. I they get a chance. I only bring my vehicle to Taylor Chevrolet but every time I go in there they try to charge me for something that I don’t need. I spent $1200 on a xxxxing tuneup fluids flushes whatever needed to be done. Take it back three days later because the garbage xxxxing mechanic didn’t hook up the spark plugs or wires properly Two weeks later I’m back again and now they tell me I need a new transmission they want me to spend another $3500. Guess what I’m not going to do. I’m not going to ever shop at Taylor Chevrolet ever ever again this place is trash. I should’ve known better More

Excellent experience! Will Smith went above and beyond for me to get what I needed! I will be referring everyone I know to him for future purchases! Will Smith went above and beyond for me to get what I needed! I will be referring everyone I know to him for future purchases! More

This is my 5th Silverado from them will always go to Taylor Chevrolet great people Taylor Chevrolet great people More

Just bought a new 2024 Colorado z71 from Joe Donovan at Taylor Chevrolet. What a great experience!!! He went above and beyond to get me the truck I was looking for. This is my second truck I have got from Taylor Chevrolet. What a great experience!!! He went above and beyond to get me the truck I was looking for. This is my second truck I have got from Taylor Chevrolet. There sales team is great. Along with there service team. Thanks!!! More

I have never had any problems getting things done to my car very professional thank you! car very professional thank you! More

They were Great I got in and out right away. I couldn’t have been more pleased. They were friendly and understanding. I couldn’t have been more pleased. They were friendly and understanding. More

I can't begin to express my appreciation for the entire service team at Taylor Chevrolet. I was 4 hours from home on the first day of a business trip and the windshield wipers in my 2022 Tahoe quit working service team at Taylor Chevrolet. I was 4 hours from home on the first day of a business trip and the windshield wipers in my 2022 Tahoe quit working during inclement weather. I pulled into the dealership and told them about the issue, and they jumped on it immediately. The entire staff understood my challenges and were able to get me back on the road within an hour. More

I had an excellent experience at Taylor Chevrolet when looking at used vehicles. My salesman was Dennis Smith, Dennis is very knowledgable, has been in the car business for 20+ years, and is very attenti looking at used vehicles. My salesman was Dennis Smith, Dennis is very knowledgable, has been in the car business for 20+ years, and is very attentive to the customer needs, and is a no pressure salesman. Taylor has an excellent selection of vehicles and they are reasonably priced. They along with the other four Michigan dealers I visited, all use value pricing, which means the price they state is the price you pay. No haggling for a hour over the price. I verfiyed with Kelly Blue Book that the prices being asked were all within $500 of the top end of the KBB private party price. Everyone at Taylor Chevrolet was friendly and helpful, and this is why I rate Dennis Smith and Taylor Chevrolet 5STARS> More

Another great car buying experience. .. as always, Shawn Range and the rest of the staff at Taylor Chevrolet went above and beyond. .. as always, Shawn Range and the rest of the staff at Taylor Chevrolet went above and beyond. More