Taverna Chrysler Dodge Jeep Ram Fiat - Service Center

I had my 2019 Jeep Grand Cherokee tow to Taverna on 5/20/2025 because the check engine light cut on. After paying $2900 it would just cut out will driving which is dangerous in South Florida. The thi 5/20/2025 because the check engine light cut on. After paying $2900 it would just cut out will driving which is dangerous in South Florida. The third time was a trip to the store. My Jeep cut off and I couldn't get it restarted. I was there for 3 hours. Finally, I got it start and went back home pulled into my driveway and it died. I got the Jeep towed to Taverna they were going to run diagnostics of the problem. It was the auxiliary battery plus the manifold problem. The service repair man call and said it would be $2500 more I said that is too much he said how about $1800? I asked to speak to the service Manager. I told him that the big battery was only 211 install and because it was difficult to get to, I paid and additional $100. I was only authorizing the replacement of the auxiliary battery. On Friday I was told it wasn't ready. Saturday I called Ryan, and he said it should be ready by 1pm but someone would call me when it was done. I called 8times between 1 pm and 4pm not one answer unavailable and hang up. Finally, Anthony said it was ready pick it up. I drove across from Lauderdale beach to Plantation and got there at 4:45 everyone was gone even though there Saturday hours were until 5 pm. If this business is still open in 5/6 months, it will be a miracle. More

🚨 Buyer Beware: My Experience with Taverna Chrysler Dodge Jeep 🚨 I brought my 2020 Chrysler Pacifica Minivan two years ago to Taverna Chrysler Dodge Jeep, Plantation, Florida, for routine service. Th Dodge Jeep 🚨 I brought my 2020 Chrysler Pacifica Minivan two years ago to Taverna Chrysler Dodge Jeep, Plantation, Florida, for routine service. They told me both batteries needed replacement. Strange, right? My car was only two years old. But I trusted them and paid nearly $1,000. Fast-forward to today: I brought the same minivan in for regular maintenance. Again, they claimed the batteries needed replacement. The cost? Almost identical. When I questioned the price, they instantly knocked off $240. Still, I refused the service. They told me that the battery warranty was two years, and it was slightly over two years. I decided to investigate: ✅ I found the battery online for $45 ✅ My trusted certified mechanic installed it for $40 ✅ Total cost: $85 ✅ The minivan runs perfectly. Then came the shocker: My mechanic showed me the old battery’s 3-year warranty sticker. Taverna told me it wasn't under warranty. I took the battery back and showed them the sticker. They stayed silent. No apology. No refund. I asked the manager why they lied. He shrugged and said, “That’s how dealerships charge.” So...they knowingly lie and overcharge the customers who trust them? I own two Chrysler vehicles—a 2021 Jeep Wrangler and a 2020 Pacifica. I will never return to Taverna for service or buy another car from them. ⚠️ If you value honesty and fair treatment, don’t trust Taverna Chrysler Dodge Jeep. ⚠️ More