Taverna Chrysler Dodge Jeep Ram Fiat

Buyer Beware. I purchased a Jeep Wrangler from this dealership, and they made several promises they couldn’t keep. The doors had some rust, and the sales manager I purchased a Jeep Wrangler from this dealership, and they made several promises they couldn’t keep. The doors had some rust, and the sales manager assured me they would repair it at cost — but they refused to honor that agreement. Later, the motor needed to be replaced, and they stopped responding to my calls and texts altogether. Very disappointing experience. Take your business elsewhere! More

I purchased car in August one month car broke down they wanted $3500 to fix oil pan leak car delivered with dead battery and steering column broke , fuse box in side hanging dashboard painted Mack still we wanted $3500 to fix oil pan leak car delivered with dead battery and steering column broke , fuse box in side hanging dashboard painted Mack still wet when car got delivered try return car they said no gave $400 for which didn’t even cover diagnostic text now car still sitting because I refuse pay for a car I got online with lies they told warranty doesn’t cover nothing major …stay away from this dealership More

We purchased a 2025 Ram 1500 and had it delivered 220 miles north of the dealership. The vehicle arrived with no brakes, beyond filthy, and with several scratches and dents. The dealership is taking no r miles north of the dealership. The vehicle arrived with no brakes, beyond filthy, and with several scratches and dents. The dealership is taking no responsibility for any of this, and refusing to resolve the issues. Luckily Stellantis (Owner of Dodge, Jeep, Ram, Fiat) is taking care of us with the towing, rental car reimbursement, and brakes issue. However the dealership is responsible for the cosmetic issues and is stating that the vehicle must have had scratches on it previously. Even though the sales repand sales manager said there were no scratches or dents/ dings, and predelivery videos of the vehicle 2 weeks earlier all showed no scratches and dings. Also as others have mentioned, that I didn't see until after purchase, they will charge you over $2K in "Processing fees" which they don't advertise in their prices. I would stay away from this dealership and look elsewhere for purchasing your vehicles. More

I keep getting mail from this dealership. When I called to get removed from the list as I do not own a chrysler and never will. I am told that if you look up anything about a car that they When I called to get removed from the list as I do not own a chrysler and never will. I am told that if you look up anything about a car that they have your information. I was also advised that they Own Stallantis which I have not owned a vehicle from there in over 5 years. With the big data breach they should try to work on that and not send junk mail to people that live 45 miles from them. More

I recently bought a Jeep Grand Cherokee from Karla Taylor, and she went the extra mile to make sure everything was perfect. Her professionalism and kindness truly stood out. I couldn’t be happier with Taylor, and she went the extra mile to make sure everything was perfect. Her professionalism and kindness truly stood out. I couldn’t be happier with my new car and the outstanding service. My wife and I are very grateful!” More

I had an awful experience with Chris! He lied about the car being serviced, cleaned and said he would fill up the tank before shipping it. All lies, then he act like I was getting on his He lied about the car being serviced, cleaned and said he would fill up the tank before shipping it. All lies, then he act like I was getting on his nerves after I sent $21,500 for the vehicle. Soon as I received the vehicle I called him to let him know the check engine light was on, he ignored the calls, then called me on a Sunday while I was at church, then texted to say he tried to call me. He told me to call the cashier, Monique but woykd not provider a number! I still haven't talked with anyone! Claire was awful also! Chris tried to compare their service to Carmax! Carmax was wonderful when I received a shipped car from them! The truck I received from Taverna didn't have floor mats and on of the keys was broken. I'm actually terrified of what I just purchased! I still don't know when I will receive my tags for my vehicle because they listed the wrong address and I can't reach Anton the phone. Whatever you do, don't work with Chris and don't work with Claire! More

I'd worked with salesman Chris Clavijo for weeks regarding a 2018 G80. During that time, Chris informed me that the car was clean, detailed , serviced and was even getting touch up paint on the hoo regarding a 2018 G80. During that time, Chris informed me that the car was clean, detailed , serviced and was even getting touch up paint on the hood. During the purchase of the vehicle I explained to Chris that I had to go to Michigan to care for my ailing mother and would need the vehicle delivered to my TN home address. When I was informed the vehicle would arrive soon, I left my mother and came down to TN to pick my car up and drive it right back to MI. But when the car arrived it was NOTHING like what was advertised. It was absolutely filthy inside. No one attempted to clean the vehicle. It wreaked of weed. When I turned the car on...the dashboard said the car was over 17000 miles past due for service and the car was E, not a drop of gas in it. When I began driving the car, I noticed that the brakes were terrible, grinding and making a thumping sound. The pads were worn down and the rotors were warped. The rear tires were worn past the tread limiter. There was also something wrong with the steering. I immediately complained to Monique at customer service who made it seem like they were arranging the pick up and return of the vehicle...but after a week+ of communicating with her I received an email advising me that I had 3 options: to pay 3k to return the vehicle $1800 to exchange the vehicle or pay up front for any damages and repairs and request reimbursement (as if I should trust them to reimburse me). I spoke with general manager Al Pishvaei who said he wouldn't charge me anything more than the difference in cost for a vehicle exchange but when I gave him the 2019 Genesis g80 located at Taverna Infiniti...he told me the vehicle wasn't available which was false because I'd spoken to Chase and Sebastian at Taverna Infinit who confirmed it was available. I also confirmed a 2nd 2019 G80 at that location. (Both vehicles are still on autotrader.com to this day) When I confronted him with this...he stopped taking my calls, emails and texts. My mother passed on Sunday 7/21/25. I was the only 1 of her 4 kids that was not at her bed side because I couldn't get to her due to this vehicle. Just to remove all doubt from what kind of company this is... Taverna had my car for 2-3 weeks after I purchased it. So they had ample time to make good on their promises yet they chose not to care. More

I had my 2019 Jeep Grand Cherokee tow to Taverna on 5/20/2025 because the check engine light cut on. After paying $2900 it would just cut out will driving which is dangerous in South Florida. The thi 5/20/2025 because the check engine light cut on. After paying $2900 it would just cut out will driving which is dangerous in South Florida. The third time was a trip to the store. My Jeep cut off and I couldn't get it restarted. I was there for 3 hours. Finally, I got it start and went back home pulled into my driveway and it died. I got the Jeep towed to Taverna they were going to run diagnostics of the problem. It was the auxiliary battery plus the manifold problem. The service repair man call and said it would be $2500 more I said that is too much he said how about $1800? I asked to speak to the service Manager. I told him that the big battery was only 211 install and because it was difficult to get to, I paid and additional $100. I was only authorizing the replacement of the auxiliary battery. On Friday I was told it wasn't ready. Saturday I called Ryan, and he said it should be ready by 1pm but someone would call me when it was done. I called 8times between 1 pm and 4pm not one answer unavailable and hang up. Finally, Anthony said it was ready pick it up. I drove across from Lauderdale beach to Plantation and got there at 4:45 everyone was gone even though there Saturday hours were until 5 pm. If this business is still open in 5/6 months, it will be a miracle. More

Arturo and Mike are always very gracious and courteous when we come to visit. Because of the amazing employees and outstanding service that Arturo, Mike, and Brianna give, we only buy cars from this deal when we come to visit. Because of the amazing employees and outstanding service that Arturo, Mike, and Brianna give, we only buy cars from this dealership. In addition, we love Brianna, Mike, Arturo. More

I scheduled an appointment to test drive a specific car after being told multiple times by one of their employees Brianna that it was still available. I even received a call from her as I was driving over after being told multiple times by one of their employees Brianna that it was still available. I even received a call from her as I was driving over confirming my appointment. I was told to ask for “Jamaica Mike,” who was nowhere to be found outside as promised. Once we found him, he had no clue which car I was there to see. He asked if I had the lot number, and seemed confused and unprepared. We wandered the lot for a while before he took us inside to “look it up,” only to find out that the car had actually been sold five days prior. Not only was the listing still up, but I had received multiple confirmations that it was available — even though it hadn’t been for nearly a week. Despite knowing this, Mike still walked us around the lot trying to push other cars on me that were not what I was looking for at all — different year, color, price point, everything. I had taken time off work, drove 45 minutes each way, and even arranged insurance — for a car that didn’t exist. To top it off, I was brought inside to speak with the manager, Arturo, who was incredibly rude and dismissive. He talked over me, belittled me, and implied I didn’t know what I was talking about. As someone who works in management myself, I was shocked at how unprofessional and condescending he was, especially given that their team had completely dropped the ball. When I followed up with Brianna to let her know the car had been sold long before my appointment, all I got was a generic message saying they had “similar cars” available — which they absolutely didn’t. The entire experience was a complete waste of time, energy, and money — and left a very bad taste in my mouth. I would not recommend this dealership to anyone looking for honest or competent service. More