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Tasca Volkswagen White Plains

White Plains, NY

4.4
240 Reviews

376 Tarrytown Road

White Plains, NY

10607

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Showing 240 reviews

December 13, 2022

Everything was great no problems at all the service was fantastic and very friendly and knowledgeable highly recommend... More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo Cruz
Dec 14, 2022 -

Tasca Volkswagen White Plains responded

Thanks for the review, John! We're glad that the White Plains Volkswagen team was helpful and nice to work with. Have a nice day!

December 06, 2022

Service desk help has always been courteous and solicitous. My most recent contact was with Diego. He answered all my questions and offered advice when asked More

by Xxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego ***** stars
Dec 06, 2022 -

Tasca Volkswagen White Plains responded

Thank you for leaving White Plains Volkswagen a review and giving a shout-out to Diego. We are pleased to hear that you are satisfied with your experience. See you down the road!

December 05, 2022

I leased a2016 Jetta than a 2019 Jetta when Erick was the manager real nice guy real good deal on both leases went back in July 2022 to lease another Jetta Erick had left a lot of new people so I said give m More

by Pete44x
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Reinaldo Cruz
Dec 05, 2022 -

Tasca Volkswagen White Plains responded

This feedback is disappointing and we're sorry we couldn't come to a deal. We strive to provide a seamless and agreeable experience for our guests and we regret that this wasn't reflected in your experience. Your feedback will be discussed with our entire team so we can work towards improvements. If there is anything else you'd like to share, please reach out to us. Best, Customer Care Team - (877)-811-9330

December 04, 2022

I’ve been here a few times. Definitely recommend. Clean place. Friendly staff. Good service More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 05, 2022 -

Tasca Volkswagen White Plains responded

Thank you so much for the lovely compliments! We truly appreciate your business and hope to see you again at White Plains Volkswagen!

November 28, 2022

Good professional patience Andrew was helpful he solved my issues great place .Ibut apologize for any confusion More

by Dora Fonts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know names
Nov 29, 2022 -

Tasca Volkswagen White Plains responded

Thank you for the great review, Dora! We are thrilled to hear that Andrew delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

November 25, 2022

I was towed to the dealer when my brakes malfunctioned. Flo was terrific - handled my concerns, followed up each of the next two days with a status update. Had the car waiting for me at the time promised, More

by judithalbert
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flo in Service
Nov 28, 2022 -

Tasca Volkswagen White Plains responded

We are delighted to receive this review! Our team strives to provide dependable and thorough service to all of our clients, so it is great to hear that Flo was helpful. She will appreciate your words! Thank you for working with us here at White Plains Volkswagen.

November 12, 2022

The experience i had at this dealer was amazing, jose was great with his knowledge of the car and helping me figure out all my new features in my jetta. More

by Assilemb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza
Nov 14, 2022 -

Tasca Volkswagen White Plains responded

Congratulations on your new Volkswagen Jetta! We are happy to hear that Jose and the team took such great care of you and earned your five stars. Thank you from all of us at White Plains Volkswagen!

November 10, 2022

Flo was great at letting me know what’s going to be done and how much it will cost! It wasn’t a bad experience! More

by N14ruben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flo.. service
Nov 11, 2022 -

Tasca Volkswagen White Plains responded

Thank you for the 5 stars! We are thrilled to hear that Flo was helpful and communicative. She will appreciate the shoutout!

November 10, 2022

Florence was an excellent customer service rep - explained everything in east to understand detail and even arranged rides to and from my home while my car was being serviced! More

by SK88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Florence
Nov 11, 2022 -

Tasca Volkswagen White Plains responded

We're overjoyed Florence demonstrated our commitment to thorough customer service! Thanks for supporting White Plains Volkswagen by sharing your positive experience. Please let us know if there's anything else we can do for you!

November 05, 2022

White plains Volkswagen service center needs management. If you want your car repaired DO NOT GO THERE you will just waste your time and money . I tried 3 times I’m finish. Maybe because I don’t belong i More

by Andreii Moody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric from service
Nov 08, 2022 -

Tasca Volkswagen White Plains responded

Andreii, we're so sorry to see this feedback. We strive to provide communicative, top-notch customer service and we're disappointed that this wasn't reflected during your visits. Additionally, we'd like to apologize for not providing a more efficient service experience. If you're willing, we'd appreciate the opportunity to discuss this with you further and see if we can do anything to make things right. Please consider calling us at your earliest convenience. Thank you, Customer Care Team - (877)-811-9330

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