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Tasca Volkswagen White Plains

White Plains, NY

4.4
243 Reviews

376 Tarrytown Road

White Plains, NY

10607

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Showing 243 reviews

June 12, 2023

I was bringing my new car in for service but mistakenly driven to the sales location which was not open yet instead of its service center. I called the service department and spoke to Florence. She told me More

by Bob O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Florence
Jun 13, 2023 -

Tasca Volkswagen White Plains responded

Bob, it's great to hear about the exceptional care Florence provided you with during your recent visit to White Plains Volkswagen. Thank you for sharing this experience, and we hope to have the opportunity to assist you again in the future.

June 01, 2023

Great service and professionalism. They tend to be busy so wait times can be long. More

by kirill10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know they’re name
Jun 02, 2023 -

Tasca Volkswagen White Plains responded

It's an honor to offer fantastic and professional service at White Plains Volkswagen. However, it's never our intention to inconvenience our customers and we apologize for any delays. We hope we can welcome you back with a timely experience down the road. In the meantime, please let us know if there's anything we can do for you. Thank you, Customer Care Team - (877) 811-9330

May 28, 2023

I don’t really know about the dealership. Flo ( in the service department was so very helpful ! More

by Amyburckhard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Florence
Jun 02, 2023 -

Tasca Volkswagen White Plains responded

Amy - Would you be willing to discuss your visit with us? We would like to learn more about your experience and what we can do to improve your 3-star rating. Thank you, Customer Care Team - (877)-811-9330

May 13, 2023

Florence was not friendly. After I turned in my car I realized that I left my lunch bag in the car. I asked her if she can get it for me. She did it with a big frown on her fac More

by Adickason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Florence
May 15, 2023 -

Tasca Volkswagen White Plains responded

While we are glad to hear that the team was able to get the job done, we apologize for any inconvenience you encountered while retrieving your lunch bag. This is not indicative of our normal high standards of customer service, and we will be sure to address this feedback properly. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Customer Care Team - (877)-811-9330

May 11, 2023

Florence Kelly was polite, knowledgeable and efficient when making appointments and ordering parts and getting the repairs done correctly. More

by airport67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Florence Kelly
May 11, 2023 -

Tasca Volkswagen White Plains responded

Thank you for the review! We are thrilled to hear that Florence delivered such a successful service experience. Drive safely, and we hope to see you again at White Plains Volkswagen!

May 10, 2023

Awesome service, excellent communication. Best auto service in all of westchester Thank you for all the great work More

by Kcj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Florence
May 10, 2023 -

Tasca Volkswagen White Plains responded

We are delighted to see your five-star recommendation! It is rewarding to know we provided you with awesome service and excellent communication during your visit to White Plains Volkswagen. Your kind words are appreciated, and we look forward to providing you with the same high level of customer service in the future.

May 09, 2023

Florence and Francisco are friendly and professional throughout the service process. I appreciate their clarity when describing the necessary repairs and / orreplacements needed. More

by Laura
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael ?
May 09, 2023 -

Tasca Volkswagen White Plains responded

Laura, thank you for the review! We appreciate the kind feedback about Florence and Francisco and hope to see you again at White Plains Volkswagen. Safe travels!

April 30, 2023

Very nice experience with the team! I even hot little bit diskount using the coupons!! More

by snezalakovic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Simels, Larry Gierum
May 01, 2023 -

Tasca Volkswagen White Plains responded

Thank you for the review! We appreciate your business and hope to see you back again at White Plains Volkswagen!

April 19, 2023

Very professional and helpful. My cars problem was repair in good time and efficient manner. Thanks More

by jubor1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco and office manager
Apr 20, 2023 -

Tasca Volkswagen White Plains responded

We're so glad to hear that you had a great experience with us here at White Plains Volkswagen! Thank you for sharing your positive feedback with us!

Apr 20, 2023 -

jubor1956 responded

Thanks

Apr 20, 2023 -

jubor1956 responded

Thanks

Apr 20, 2023 -

jubor1956 responded

Thanks

Apr 20, 2023 -

jubor1956 responded

Thanks

April 11, 2023

Florence was great. Very polite and professional.Always pleased with the service.My car is terrific! More

by Starflower5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Florence kelly
Apr 19, 2023 -

Tasca Volkswagen White Plains responded

Florence will appreciate the shoutout! Thank you for being a valued client of White Plains Volkswagen.

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