Tasca Volkswagen White Plains
White Plains, NY
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I was bringing my new car in for service but mistakenly driven to the sales location which was not open yet instead of its service center. I called the service department and spoke to Florence. She told me driven to the sales location which was not open yet instead of its service center. I called the service department and spoke to Florence. She told me not to worry and to drive safely to the service center a couple of miles away. I was impressed by the care she showed me. Made the appointment in time and the service was completed while I waited. More
Florence was not friendly. After I turned in my car I realized that I left my lunch bag in the car. I asked her if she can get it for me. She did it with a big frown on her fac After I turned in my car I realized that I left my lunch bag in the car. I asked her if she can get it for me. She did it with a big frown on her face. Other than that everything was great. I love that I got a free ride to my office and another ride to pick up my car. More
Florence and Francisco are friendly and professional throughout the service process. I appreciate their clarity when describing the necessary repairs and / orreplacements needed. throughout the service process. I appreciate their clarity when describing the necessary repairs and / orreplacements needed. More