Tasca Volkswagen White Plains

Service was excellent, all staff was very professional. Pricing was clearly explained. Tier rotation was recommended. Pricing was clearly explained. Tier rotation was recommended. More

Flo was rude and more focused on breakfast sandwiches than helping customers. Customer Service training needed. Francisco should train Flo. Please advise her not to point and bark at people. Flo made it than helping customers. Customer Service training needed. Francisco should train Flo. Please advise her not to point and bark at people. Flo made it clear White Plains VW does not need my business or anyone else’s. More

My salesman Charles was extremely accommodating friendly and made the experience so easy and stress free. I would highly recommend him and the dealership to anyone looking for vehicle. and made the experience so easy and stress free. I would highly recommend him and the dealership to anyone looking for vehicle. More

Working with Diego was to say the least unpleasant. Rude, unprofessional & improperly trained. I purchased a 2022 Taos with tire insurance. I called 3 days prior and spoke with parts dept. to make sur Rude, unprofessional & improperly trained. I purchased a 2022 Taos with tire insurance. I called 3 days prior and spoke with parts dept. to make sure the tire was in stock or can he ordered. Diego called me legitimately 7 mins after I left to tell me that I need to find the company my tire insurance is under. I am fully aware that information can be accessed in their system through my warranty. How would I have that information when it is his job as the service advisor to figure that out 0/10 recommend. I have gotten tires changed on the past and it was never that difficult nor took over 24 hours. More

Kind, professional and expert service. I Appreciate the attention and communication given to the Customers. Great Job! I Appreciate the attention and communication given to the Customers. Great Job! More

Great service and Francisco went the the extra mile! Would definitely go back again for sure Would definitely go back again for sure More

Excellent service. Very comfortable waiting area.Customer reps are always polite and efficient. I highly recommend the service department. Very comfortable waiting area.Customer reps are always polite and efficient. I highly recommend the service department. More

They took me on time and did the service as I had requested. Everyone was polite and helpful. requested. Everyone was polite and helpful. More

The service advisor and technician were both courteous , friendly , and made sure my scheduled maintenance was taken care of in a timely manner . Definately recommend for all Volkswagen customers . friendly , and made sure my scheduled maintenance was taken care of in a timely manner . Definately recommend for all Volkswagen customers . More

I was bringing my new car in for service but mistakenly driven to the sales location which was not open yet instead of its service center. I called the service department and spoke to Florence. She told me driven to the sales location which was not open yet instead of its service center. I called the service department and spoke to Florence. She told me not to worry and to drive safely to the service center a couple of miles away. I was impressed by the care she showed me. Made the appointment in time and the service was completed while I waited. More