Tasca Volkswagen White Plains
White Plains, NY
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Lash had the best pricing by far of any other Volkswagen dealership in the area. Very helpful in locating and obtaining the car I wanted. They handled all paperwork quickly and professionally. The car wa dealership in the area. Very helpful in locating and obtaining the car I wanted. They handled all paperwork quickly and professionally. The car was delivered spotlessly clean. Certain "other" dealerships could use a lesson from Lash (and Lester Li specifically) about customer service. There is always someone to take our call or greet you with a smile, a "hello" and to ask if you need assistance. Lester Li made my experience pleasurable and relatively painless and stress-free. He is very well acquainted with all the Volkswagen models and will work his tail off whether you're buying the base model Golf or the top-of-the-line GTI. Definitely the best experience with any car dealership I've had to date. More
In 2010, I did my homework and I was going to go back to my dealership in Rockland when I noticed a new VW dealership in Westchester. When I called, not only did I have a pleasant conversation, but the own my dealership in Rockland when I noticed a new VW dealership in Westchester. When I called, not only did I have a pleasant conversation, but the own himself handled my call. I knew that this is where I wanted to get my new VW and I never regret it since. When my tire monitor light came on, they took care of it and explained everything to me. Their service department is clean, busy, and professional. I have visited a few times and they remember who you are. The receptionist is always able to direct your query. Go see for yourself! I will be getting my next car from Lash when that time comes, without a doubt! More
Lester Li gave me a very good price on a 2011 Jetta without playing any of the usual car dealer games. He was very responsive to my emails and took time to show me around my new car at delivery. If y without playing any of the usual car dealer games. He was very responsive to my emails and took time to show me around my new car at delivery. If you're looking for a VW in Westchester County, see Lester Li and Lash VW. More
Lester Li, was excellent and did give me good incentives on my new 2011 VW GTI. Mr. Li was very friendly and patient with me , he also made sure he returned all my calls and also did provide me all the opti on my new 2011 VW GTI. Mr. Li was very friendly and patient with me , he also made sure he returned all my calls and also did provide me all the options for getting a good deal on this vehicle More
I worked with Lester for a few weeks via email. He was extremely responsive, patient and helpful. Pricing was excellent and he was a pleasure to deal with. Upon delivery he spent more than 30 minutes with extremely responsive, patient and helpful. Pricing was excellent and he was a pleasure to deal with. Upon delivery he spent more than 30 minutes with me in the car going over details and other information. I will definitely recommend him and will likely be buying another car from him when my lease is up. More
I have to take my VW for service with Lash VW since my dealer is closed. Tania was very helpful and they drop me off and pick up when my car was ready. It was a real pleasant experience. I will recomme dealer is closed. Tania was very helpful and they drop me off and pick up when my car was ready. It was a real pleasant experience. I will recommend to anyone. More
I relocated to White Plains from abroad. Lester helped me diligently with the US vehicule administration and in finding a car that fitted my budget and needs. Although the process took about 4 monts he conti diligently with the US vehicule administration and in finding a car that fitted my budget and needs. Although the process took about 4 monts he continued giving good advise and remained very friendly in his follow up calls. The follow up after sales is also top notch. I must say the whole tram is very helpful including the crew next door in the Kia dealership. i would recommend Lash to m'y farines and family. More
I felt very comfortable giving Lester my business because he was incredibly knowledgeable (not only about VW vehicles specifically but the auto industry generally), was attentive to my needs/wants and did no he was incredibly knowledgeable (not only about VW vehicles specifically but the auto industry generally), was attentive to my needs/wants and did not try to sell me on any particular vehicle. I would absolutely refer friends and family to him in the future. Overall, it was a very pleasant experience. More
I am a happy owner of a VW Rabbit which I purchased from Lash VW recently. This is my 5th VW and I have dealt with numerous VW dealerships. However, I must say that I really enjoyed my shopping experience w Lash VW recently. This is my 5th VW and I have dealt with numerous VW dealerships. However, I must say that I really enjoyed my shopping experience with Lester at Lash VW. Lester was courteous and responsive to all my inquiries during the buying process and provided me with detailed information on the pricing and vehicle options as well as available programs for my purchase. I arrived almost 2 hours late at the dealership on the day of delivery because I had an unexpected Court appearance for a client. When I finally showed up about 15 minutes before the close of business, Lester was not only understanding about the unforseen delay, which I did alert him earlier in the day, but was also very patient in explaining all the features of my car to me. He did not rush the delivery because it was almost 45 minutes past the time he was to leave work. I found out from the Finance Dept. personnel, who was also courteous and pleasant, that Lester had taken the time to double check all the documents while waiting for my arrival to make sure "my deal" was correctly reflected to avoid further delay by having to revise the documentation during the delivery process. With all the horror stories about car dealerships and salespeople going around,I was pleasantly surprised by the professionalism and courtesy of the people at Lash Volkswagen. No one gave me any death looks or grimaced even though I kept them from going home on a rainy Friday evening. What impresses me most is that customer service did not end after I picked up my car. Lester called me about a week later to make sure that I was happy with my purchase and offered to answer any further questions I might have about my car. This type of follow-up by a salesperson is a new experience for me. Thanks to Lester's expertise on the products, courtesy and endless patience (I can be very inquisitive), I am confident that I had bought the vehicle that best suited my needs (and wallet). More
I have tried to order touch-up paint 3 times from them and somehow they always loose my order. I went to test drive a car and it was a diesel which was un-prepped and wouldn't start. Had to wait about a h and somehow they always loose my order. I went to test drive a car and it was a diesel which was un-prepped and wouldn't start. Had to wait about a half hour to get gas in the car and then hook it up to a machine to have it be ready to drive... this was with an appointment for a test drive. 2nd test drive was on my own and went much more smoothly - lovely NOT to have a salesmen in the car on a test drive : ) Bottom line I bought my Jetta Sportwagen from Hamilton VW in NJ - a long drive - but well worth it. More