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Tasca Volkswagen White Plains

White Plains, NY

4.4
240 Reviews

376 Tarrytown Road

White Plains, NY

10607

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Showing 240 reviews

October 09, 2023

Excellent customer service! Repairs were Timely and thoroughly explained. It was a pleasure to work with her. More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Florence
Oct 09, 2023 -

Tasca Volkswagen White Plains responded

We're glad to know that you had an excellent experience with our team at White Plains Volkswagen! We always aim for timely and well-explained repairs. Thanks for the positive feedback, we appreciate it!

October 07, 2023

Great service experience with on target and quick help. They even did some fixes under warranty and still returned in same day. More

by Mustafa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Florence
Oct 09, 2023 -

Tasca Volkswagen White Plains responded

Mustafa, we're glad to know you had a great service experience at White Plains Volkswagen. Our team always aims for quick and efficient solutions. Thanks for the positive feedback!

October 02, 2023

I have had nothing but positive experiences with this dealership. I am very satisfied with the service that they give, and the professionalism in which they treat my service appointments. More

by gymfitme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Florence
Oct 02, 2023 -

Tasca Volkswagen White Plains responded

We're delighted to know that you've had positive experiences with us at White Plains Volkswagen. Your satisfaction is our top priority, and we appreciate your recognition of our professionalism during service appointments. Thank you for the review!

September 22, 2023

Totally horrible! I had recall service at there, it took MORE THAN WEEKS. Usually this minor issue of recall service took in a day or next day. However they NEVER call More

by dwshin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diego, Reinaldo Cruz
Sep 25, 2023 -

Tasca Volkswagen White Plains responded

We are really sorry to read about your experience with the recall service. It's clear we didn't meet expectations in terms of communication and timeliness, which is not how we want our customers to feel. We'd appreciate the opportunity to discuss this further. Please reach out at your earliest convenience. Thank you, Customer Care Team - CustomerCare@WhitePlainsVW.com

September 20, 2023

Charles Jones was a pleasure to deal with. Charles is a real professional and he was most attentive to every detail of my transaction. I could not be happier with my trade-in and purchase. Gre More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Jones
Sep 21, 2023 -

Tasca Volkswagen White Plains responded

James, it's great to know that Charles and our team at White Plains Volkswagen were able to provide you with a top-notch experience. We appreciate your feedback and are glad you're happy with your trade-in and purchase!

September 15, 2023

My experience with the service department have been excellent over the past 8 years. No complaints at all. Very satisfied with entire operation More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo Cruz
Sep 18, 2023 -

Tasca Volkswagen White Plains responded

Marty, we're delighted to know that you've had a great experience with our service department at White Plains Volkswagen over the years. Your satisfaction is what we strive for! Thanks for your support.

September 15, 2023

This is one of the better dealerships which I have purchased a vehicle. As soon as I walked in, I was shown what I wanted to see by a very knowledgeable salesman, Demarie, who gave me all the details More

by Luissilvanyc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demarie
Sep 15, 2023 -

Tasca Volkswagen White Plains responded

Luis, we're delighted to know that Demarie and our team at White Plains Volkswagen made your car-buying experience smooth and enjoyable. We appreciate the positive feedback! Safe travels in your new vehicle.

September 08, 2023

Service was great. Diego was attentive and professional in dealing with my car's issues. More

by pr285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Sep 10, 2023 -

Tasca Volkswagen White Plains responded

Thanks for stopping in at White Plains Volkswagen for service! We'll give kudos to Diego for his professional services. Safe travels!

September 01, 2023

Service was excellent, all staff was very professional. Pricing was clearly explained. Tier rotation was recommended. More

by Jetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Sep 05, 2023 -

Tasca Volkswagen White Plains responded

We're glad to know you had an excellent experience with our team at White Plains Volkswagen! We strive for clear communication and professionalism. Thanks for the review, we appreciate it!

August 19, 2023

Flo was rude and more focused on breakfast sandwiches than helping customers. Customer Service training needed. Francisco should train Flo. Please advise her not to point and bark at people. Flo made it More

by deborah.a.alarcon
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Flo in Service Department
Aug 21, 2023 -

Tasca Volkswagen White Plains responded

Deborah, we're sorry to read about your experience with our team. We strive for excellent customer service and it's clear we fell short in this instance. Your feedback is valuable and will be addressed internally. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly at your convenience. Thank you, Customer Care Team - CustomerCare@WhitePlainsVW.com

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