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Tasca Volkswagen White Plains
White Plains, NY
240 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 240 reviews
April 05, 2013
Unless you have a direct phone number and extension you get the "automation run around." The showroom could be empty but not a salesman springs to their feet. I was one of the first customers to buy a Jet get the "automation run around." The showroom could be empty but not a salesman springs to their feet. I was one of the first customers to buy a Jetta when Lash VW opened their doors. My lease was about to expire and I had to do all the follow up. I followed up - to another dealer. Jeff Lash open your eyes. More
by 2534WN059
Employees Worked With
Rich Simels
November 29, 2012
First, no one answers the phone regardless of the time of day. Any attempt to reach someone in service and your call is dumped into voicemail. As if that's not bad enough, it took 3 voicemails and an e-mail day. Any attempt to reach someone in service and your call is dumped into voicemail. As if that's not bad enough, it took 3 voicemails and an e-mail (never answered) and a full week to get someone to return my call to simply to try and schedule a routine service appointment. Rich finally called back and scheduled an appointment for me. When I called back to reschedule, once again having to leave a voicemail, Tom called me back and said I was not scheduled and there was nothing in their system. He said he'd call back after checking with Rich. No one bothered to call back. A voicemail left on Tania Santos's voicemail, the assistant service manager, was never returned. No wonder Lash has the reputation it does. Incompetence raised to an art form. More
by BBIII
Employees Worked With
Rich, Tom and Tania
September 23, 2012
Great dealership. Great customer service. Friendly and knowledgeable staff. They are honest and always interested in making the customer happy. Two month ago I was impressed with my Salesman Lester Li knowledgeable staff. They are honest and always interested in making the customer happy. Two month ago I was impressed with my Salesman Lester Li who made the buying process easy and enjoyable. Today I want to thank my Service Advisor Reinaldo Cruz. Everything was explained clearly and accessibly. I am very satisfied with my experience at Lash Volkswagen. More
by ZborF
Employees Worked With
Reinaldo Cruz, Reinaldo Cruz
September 12, 2012
Benjamin was great during our process in finding a car. He was very detail oriented in all aspects (dealing with the price, insurance, showing us the car). Also, he was very enthusiastic and friendly. I wo He was very detail oriented in all aspects (dealing with the price, insurance, showing us the car). Also, he was very enthusiastic and friendly. I would recommend him with my friends! More
by Inacano
Employees Worked With
Benjamin Recio
August 14, 2012
From the minute I walked through the door Bejamin was friendly, informative and gave us space to look around. He was knowledgeable and made the process simple. Selecting a car that I love has never been friendly, informative and gave us space to look around. He was knowledgeable and made the process simple. Selecting a car that I love has never been so easy. I'd definitely recommend them and go back agsin. More
by Dari77
Employees Worked With
Benjamin Recio
August 02, 2012
My experience with Lash Volkswagen was terrific - and stood in stark contrast to a bad experience I had with a VW dealership in Greenwich. My salesperson, Lester Li, was friendly, responsive, and proacti stood in stark contrast to a bad experience I had with a VW dealership in Greenwich. My salesperson, Lester Li, was friendly, responsive, and proactive without ever being pushy. He went out of his way to make sure I understood everything and to make the whole experience a positive one. The process was easy and I felt like a got a good deal. I can honestly say I look forward to working with Lester and Lash three years from now when my new lease expires. More
by JasJJor
Employees Worked With
Lester Li, Lester Li
July 27, 2012
Checker two dealers Greenwich and lash. Much more responsive at lash. Lester was my Internet contact. Very straight forward. Very helpful explaining the process and the car features. responsive at lash. Lester was my Internet contact. Very straight forward. Very helpful explaining the process and the car features. More
by Bill Moore007
Employees Worked With
Lester li, Lester Li
July 25, 2012
Very good experience. When we came to visit Lash Volkswagen, we had the idea of the car we wanted. Lester met us at the door and guided in. He was very friendly and helpful, answered all questions Volkswagen, we had the idea of the car we wanted. Lester met us at the door and guided in. He was very friendly and helpful, answered all questions with professionalism and let us have a test drive on highway with extra miles to be sure that all details are picked. Lester is a great person to work with. More
by ZborF
Employees Worked With
Lester Li, Lester Li
July 23, 2012
Matt is an excellent salesperson, very professional and knowledgeable. Was a pleasure dealing with him and would not hesitate to reccomment him to other. Made my car leasing experience enjoyable. knowledgeable. Was a pleasure dealing with him and would not hesitate to reccomment him to other. Made my car leasing experience enjoyable. More
by mbsh
Employees Worked With
matt silverstein
July 17, 2012
Ben was a great sales person, he went over all the details and features of each car in our price range. He was low pressure, high info, nice and friendly. details and features of each car in our price range. He was low pressure, high info, nice and friendly. More
by pinkpenguin24
Employees Worked With
Ben Recio
