Tasca Volkswagen White Plains
White Plains, NY
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Worst service ever!!! Not only did they have me wait 3.5 hours and end up checking for rattling in the wrong section of the car, but someone also left a long pen mark on th Not only did they have me wait 3.5 hours and end up checking for rattling in the wrong section of the car, but someone also left a long pen mark on the roof of my car. They tried removing it and the following day left a huge stain which is worse them the pen mark. Since they now had to provide me with a loaner to remove the stain and check for rattling, they told me that a car would be available the following day. I called the next day and again twice the following week and did not receive a call back. I then spoke to the manager who said they might have a loaner the following week and I would be contacted. Two weeks later , I'm still waiting for a call back. I WOULD NEVER RECOMMEND THIS SERVICE CENTER! !! More
Amazing easy exciting experience Chip Popa gave a great experience. Very helpful. He went through the entire car for over an hour explaining all of the perks and buttons of the car. D Chip Popa gave a great experience. Very helpful. He went through the entire car for over an hour explaining all of the perks and buttons of the car. Definitely recommend him. More
I received an excellent service from Lucky my dealer. Lucky was very helpful through out the process. He was very knowledgeable about automobiles and help me to understand in great detail the functionalit Lucky was very helpful through out the process. He was very knowledgeable about automobiles and help me to understand in great detail the functionality of my car and how it compares to other types. More
The best dealership I have worked with I was looking for a car for a couple of months. I went to Lash because it's not far from my house. I felt right at home as soon as I walked in. I was I was looking for a car for a couple of months. I went to Lash because it's not far from my house. I felt right at home as soon as I walked in. I was greeted by a salesman by the name of Lucky Waite. He was a pleasure to work with. I have referred two people already to lash Volkswagen . Great job More
Unprofessional It was a sure thing they would sell me a Jetta GLI because that's the car I really wanted. I tried so hard to buy a car from these folks. After comi It was a sure thing they would sell me a Jetta GLI because that's the car I really wanted. I tried so hard to buy a car from these folks. After coming in for a test drive, I waited 5 days to get a response from the salesman with an inquiry on availability of color/trim and price quote on a new model and for a quote on a pre-owned model they had on their lot. When he did call me back, he had a price but no color availability on a new model not on their lot and no info on the pre-owned. He said he would get back to me. I waited 2 more days and called him during normal hours and left a voice mail. Now it's been 3 more days, and still no response. With both new and used selling options they were SURELY going to sell me a car. They goofed up a sure thing for their business, wasted my time, and turned a customer off of his (affordable) dream car. I was polite and they were too--just deeply inept. If you're within a reasonable driving distance of Danbury, I have two friends that claim that dealership is solid. More
I bought a new car. Excelent service and professionalism I recently purchased a car at Lash VW of White Plains and I wanted to acknowledge and thank the wonderful people that assisted me in the process. Fro I recently purchased a car at Lash VW of White Plains and I wanted to acknowledge and thank the wonderful people that assisted me in the process. From the moment we walked in,our sales agent ,Chip Pop,greeted us at the door and was extremly polite, helpful and kind. He listened to what we were saying, guided us with practical options and never once made us feel forced into a deal. I have to say, that is a very rare feeling at car dealership. The finance manager Rick Correa , as well as the sales manager Mike Spatola, also made our experience very enjoyable. After we decided on a car with Chip, Mike and Rick helped us through the approval process , informing us of what would be happening step by step. They were able to get usa great deal on our brand new Jetta. We are in love with the vehicle, and again,thank the tea for all that they 've done! Overall, my experience at Lash VW was beyond enjoyable and I would recommend anyone who is looking for a good car, and more importantly , looking to deal with people who care more about costumer than the sale. 5 star experience!!!Thank you More
Lucky Waite Buying a new car can be very intimidating experience. My salesman Mr. Waite was not a typical salesman, he listened and took the time to show how ever Buying a new car can be very intimidating experience. My salesman Mr. Waite was not a typical salesman, he listened and took the time to show how everything on the car works. An example is helping me set the carnet, navigation, driving mode and some of the technical things on the car. He even recommended the protection plan for the racing tires and rims. I bought the 2015 Golf GTI and I Love It! My experience at Lash Volkswagen was very positive and I would recommend asking for Mr. Waite when your ready to buy a car. More
Didn't know what to expect, came out happy Going into a dealer, most people are expecting to feel like they aren't getting a good deal. I know I was, especially with my first car purchase. But Going into a dealer, most people are expecting to feel like they aren't getting a good deal. I know I was, especially with my first car purchase. But I was really happy dealing with Lucky Waite from the beginning. We had a respectful negotiation, and the whole Lash team, including Mike Spatola who handled the contract, was really great to deal with from beginning to end. Thanks to the whole team for making it a great experience! More
Great experience I had my mind set on a Volkswagen Tiguan and my salesman, Lucky, right away informed me of the new 2016 models that were coming in later that day. I w I had my mind set on a Volkswagen Tiguan and my salesman, Lucky, right away informed me of the new 2016 models that were coming in later that day. I wasn't able to see the car yet but he took the time to explain all the new additions and improvements with the car. We were given a fantastic deal that we couldn't pass up and ended up leasing the car that day. I picked up my brand new car the next day and Lucky sat with me and my family in the car to explain everything I needed to know about my new car. He even set up my phone with the bluetooth. This was my family's first time leasing a Volkswagen and he made the experience painless and convenient. We have nothing but good things to say about him and the rest of the team at Volkswagen that helped us, including the financial manager, Rick. Thank you again and thank you Lucky! More
The best experience Purchasing a car. I have to say from the time I entered Lash Volkswagen it was nothing but professional. I was really taken care of. Normally I walk in a show room and I have to say from the time I entered Lash Volkswagen it was nothing but professional. I was really taken care of. Normally I walk in a show room and I get attacked. Lash was totally different. I worked with a very professional gentleman named Lucky Waite. Lucky was very sincere from the very beginning never pushy or demanding. More concerned about what my needs were in purchasing my next vehicle. Well needless to say I did purchase , and I left extremely happy with my new vehicle. Thank you Lash Volkswagen and especially Lucky..You ROCK! More