Tasca Volkswagen White Plains

Horrible experience on more then one occasion.Two jettas Horrible experience on more then one occasion. Two jettas 2019 2020 I use these cars for my driving school. so having my cars sitting around in servi Horrible experience on more then one occasion. Two jettas 2019 2020 I use these cars for my driving school. so having my cars sitting around in service takes time and money away from me. A lot of “I understand “ but the amount of smoke blown in one sentence is mind boggling. Took the car in for its 20k oil change. Brake work and the good ol transmission issues that has been lingering since I first purchased my 2019 Jetta. My Jetta has been sitting there all day untouched with the excuse being that the transmission specialist wasn’t around. What doesn’t that have to do with my breaks and oil change? Kenny letter tells me that my scheduled appointment was to see a service advisor, not to get my car worked on. I don’t even know what that means. I picked up my car with no work done to it and here’s the kicker Kenny asks me if I wanted to set up another appointment. No thank you! please, DO NOT take your car here. A lot of run arounds and excuses with nothing getting done. More

Tom and the staff were great. They were attentive to my concerns and focused on getting me the deals I wanted. I leased to two cars and was in and out within an hour! concerns and focused on getting me the deals I wanted. I leased to two cars and was in and out within an hour! More

I love my new JETTA! And White Plains VW made it happen! Daniel was courteous and attentive on sales, and Shawn the manager made the final deal painless. I really felt like they wanted to work with me, and Daniel was courteous and attentive on sales, and Shawn the manager made the final deal painless. I really felt like they wanted to work with me, and not just get me in a car quickly! I think we’ll be working together for a long time! Joe More

Incompetent. VW Touareg V8. A/C blowing warm. According to their diagnosis, A/C compressor needs to be replaced (with the cost north of $2,500 for parts + labor) a VW Touareg V8. A/C blowing warm. According to their diagnosis, A/C compressor needs to be replaced (with the cost north of $2,500 for parts + labor) and that there was no freon left in the A/C system. I declined the service and went elsewhere. Turned out nothing wrong, the A/C was fully charged with freon already, just cleared the "low refrigerant level" DTC code. More

Lash/White plains is a no no. They are the worst and just can’t cover up their lies . Autozone mechanics are more trustworthy and reliable than these people.. Shame leaving a review in their page requires me can’t cover up their lies . Autozone mechanics are more trustworthy and reliable than these people.. Shame leaving a review in their page requires me giving 1 star which they are very far from.. too many lies and will delay answering questions to think of an excuse.. Hey service advisors at Lash/White Plains, heres a tip for future customers you are going to rob, At least keep the car in the shop longer than half an hour if you plan on charging 3 hours of labor cause the year is 2020 and cars have cameras and trackers now a days lol..will never be returning here nor will I ever recommend anybody to this service center. More

Awful I am not someone who writes reviews so that alone should tell you something. This dealership has been nothing but a disappointment. Our vehicle requir I am not someone who writes reviews so that alone should tell you something. This dealership has been nothing but a disappointment. Our vehicle required 3 trips to the service department within 30 days. They basically told us we were lucky they helped us out however couldn't answer why the car would have so many issues within just 30 days. Now we are about 50 days out and the car requires a $1200 repair that they are refusing to help with. This place is a scam. They sell cars that look nice but have major issues. They do not call back and put you on hold until you are disconnected. Please take my advice and do not buy from them. This is my second VW (first was a diesel so you can imagine how that ended) and it will be my last. More

I had one of the best car buying experiences with White Plains Volkswagen. I was Lucky enough to work with A salesman named Lucky ‘ seriously that’s his name. Lucky was one of the most professional Salesme Plains Volkswagen. I was Lucky enough to work with A salesman named Lucky ‘ seriously that’s his name. Lucky was one of the most professional Salesmen I have ever had the pleasure of working with. Truthfull, Patient and honest. I have already referred 2 co-workers to him. I would recommend this gentleman to anyone shopping for a Volkswagen 😊 More

I got what I needed A few days ago I was in need of a good 👍 vehicle. I had been searching for quite some time and I had visited with a ton of dealers. Suddenly I rece A few days ago I was in need of a good 👍 vehicle. I had been searching for quite some time and I had visited with a ton of dealers. Suddenly I received a call from you. First, I cancelled the invite but the next day I went in. As usual I spent a lot of time with you guys. I even called family member's and had lunch. Eventually I got the Tiguan and thank God 🙏??🇺🇸 for sharing your thoughts and prayers 😇 🇺🇸 Problem solved. More

They tried to retroactively increase the price on my car They tried to retroactively increase the price of my car two months after I bought it, after I asked for $50 they owed me. The problems started whe They tried to retroactively increase the price of my car two months after I bought it, after I asked for $50 they owed me. The problems started when they tried to sell me a service loaner they weren’t technically allowed to sell yet, which resulted in numerous delays. They agreed to give me $50 off the $17,000 car to compensate me for the gas money and whatnot (an "inconvenience adjustment check). Since I had a certified check, they said they would just mail me the $50 off along with the title. The title came late, and was then mailed to a Nissan dealership in Long Island by accident for good measure. When I finally went to pick up the title, there was no check. I asked about this, the manager went through his papers, and eventually found the paper in writing that said they owed me $50, and he agreed to mail me a check. The check never comes ... for $50. I started calling the dealership periodically to ask where my $50 is. I kept getting the run-around or transferred to voicemails that never called me back. $50 isn’t a lot of money, but this is just insulting and I didn't want to let them forget that they agreed - in writing - to pay me $50. Finally, some manager explained to me today that they simply weren't going to pay me, and then further threatened to charge me an extra $500 RETROACTIVELY on the car because they claimed to have "miscalculated" the tax and they could totally call the DMV or whatever to make me pay it (and then later on explained that they had already paid it, and maybe they wanted it back). I told them that the taxes, fees, etc were included in the total cost of the car and I didn’t owe them any money for their mistake, if that is even how those taxes worked, but they absolutely owed be fifty xxxxxxx dollars and it was in writing. WHAT THE xxxx IS WRONG WITH THESE PEOPLE?!? I just bought a car from them, why would try to rip me off of $50??? More