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Tasca Volkswagen White Plains

White Plains, NY

4.4
243 Reviews

376 Tarrytown Road

White Plains, NY

10607

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Showing 243 reviews

May 14, 2022

They seem friendly. But they’re all about the money. They’ll run your credit number out times after saying they won’t. All smiles. They don’t care who they screw over. T More

by Headkick13
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager in the back.
May 16, 2022 -

Tasca Volkswagen White Plains responded

We are disappointed to see that your experience with our team was not a more positive one. We do our best to deliver top-notch service to our valued guests so know that we take your feedback seriously. We hope you'll consider giving our team a call to discuss your visit in greater detail. Thank you for your feedback, Customer Care Team - (877)-811-9330

April 22, 2022

Highly Recc! ! Best experience ever! Worked with Lucky, Dominick & Wendy! 5th VW we got from them! More

by Jill K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucky, Wendy & Dominick
Apr 22, 2022 -

Tasca Volkswagen White Plains responded

Jill, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Dominick, Wendy, and the White Plains Volkswagen team. Drive safely in your new vehicle, and we hope to see you back again down the road!

March 18, 2022

The dealer contacted me quickly and followed up. I haven’t had a chance to test drive the car yet but I plan to shortly. More

by Mikecohen264
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 18, 2022 -

Tasca Volkswagen White Plains responded

Thank you for the great review, Mike! We appreciate your business and are happy to hear that you had such a successful experience working with the White Plains Volkswagen team. Drive safely, and we hope to see you back again down the road!

February 07, 2022

I had the pleasure of working with Rafael to buy a CPO 2019 Tiguan SE and he was an absolute joy to work with. Great, fresh energy, he really shares in his own experience and knowledge with the car purcha More

by rayleve
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael Rodriguez
Feb 09, 2022 -

Tasca Volkswagen White Plains responded

Ray, while we're thrilled the sales experience went smoothly, we apologize for any issues that arose during the finance process. We regret any miscommunications or misunderstandings that occurred here and will make a note of this feedback to ensure it is appropriately addressed. We understand that your concerns were handled, but if there is anything further we can do to assist you, please contact us at (877)-811-9330. Thank you for your business.

January 29, 2022

HUMILIATING EXPERIENCE-BAIT AND SWITCH TRICKERY: I spoke to a salesperson about an ID4 on the phone, confirmed sales price, followed-up with email to double confirm and then with my family got suckered into More

by Stonebrookpartners
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Gierum
Feb 02, 2022 -

Tasca Volkswagen White Plains responded

It's never our intention to disrespect our guests so we are concerned to see this feedback. We sincerely apologize if we were at all unclear about our fees and that we couldn't complete a deal. We will keep your review in mind moving forward to ensure we are going above and beyond for our customers. Thank you, Customer Care Team - (877)-811-9330

November 02, 2021

I had a roadside incident and had to be towed to the dealership. We arrived at 7:30 am and were immediately greeted by Kenny, the service advisor. He directed me to the coffee area while he processed More

by smudgedaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Nov 02, 2021 -

Tasca Volkswagen White Plains responded

Thank you for the wonderful review! We are happy to hear that we could assist you with our services and take a bit of the stress off your shoulders. We will be sure to give a special thanks to Kenny for ensuring you were taken care of. Thank you for trusting White Plains Volkswagen with your business. Safe travels!

October 23, 2021

Kenny was very helpful! Highly recommend this service center. Quick and efficient and awesome customer service. More

by liggio86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Oct 25, 2021 -

Tasca Volkswagen White Plains responded

Providing efficient care and exceptional customer service are our top priorities at White Plains Volkswagen! It's wonderful to hear that Kenny took such good care of you, and we hope this high-quality service will have you returning in the future!

October 21, 2021

Outstanding service. Exceptional. Highest possible recommendation. The staff are gracious generous and highly skilled. The best. More

by osgoodj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Casimiro and Ken Goldsmith
Oct 22, 2021 -

Tasca Volkswagen White Plains responded

All we can say is - wow! Thank you for giving all of us here at White Plains Volkswagen such a glowing review. It means a lot that our commitment to exceptional service stood out to you, and we hope to see you again. Safe travels!

October 06, 2021

Mallik in sales is great - super smart and helpful. Love the ID.4, great dealership. More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallik Barrett
Oct 07, 2021 -

Tasca Volkswagen White Plains responded

Thank you for the excellent review, Matt! We are so happy to hear that Mallik went above and beyond to assist with your purchase. Drive safely in your new Volkswagen ID.4, and we hope to see you back again at White Plains Volkswagen!

September 18, 2021

Won’t honor prices given and always looking to gouge return customers on new vehicle purchases. I would definitely avoid if you are looking for honest/reasonable prices Volkswagen vehicles. More

by Brian O
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caleb Nelson
Sep 20, 2021 -

Tasca Volkswagen White Plains responded

Brian, We're deeply concerned to hear your feedback as it doesn't sound like the standards of honest and straightforward customer service we pride ourselves on here. We will pass your concerns along to our team to ensure we are communicating effectively with our guests. In the meantime, if you'd like to share any additional information or discuss this matter over the phone, please don't hesitate to reach out to our Customer Care Team directly at (877)-811-9330. Thank you.

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