Tasca Volkswagen White Plains
White Plains, NY
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They seem friendly. But they’re all about the money. They’ll run your credit number out times after saying they won’t. All smiles. They don’t care who they screw over. T But they’re all about the money. They’ll run your credit number out times after saying they won’t. All smiles. They don’t care who they screw over. They even tried to make me pay a higher interest through them. All dealerships are like this.managers suck. More
I had the pleasure of working with Rafael to buy a CPO 2019 Tiguan SE and he was an absolute joy to work with. Great, fresh energy, he really shares in his own experience and knowledge with the car purcha 2019 Tiguan SE and he was an absolute joy to work with. Great, fresh energy, he really shares in his own experience and knowledge with the car purchasing process and made my wife and I feel confident in our purchase. I would definitely buy a car again from him any day and would highly recommend him to anyone. Rafael gets 5 stars from me. The subtraction of two stars comes down to closing the deal and financing. Look through every fee, ask a lot of questions, and do not just sign the iPad without first seeing everything printed out. Whatever internal contract you agree upon with the sales team might not reflect the final purchase. Fortunately all the confusion with my deal was settled after a return to the dealership and speaking with the GM. More
HUMILIATING EXPERIENCE-BAIT AND SWITCH TRICKERY: I spoke to a salesperson about an ID4 on the phone, confirmed sales price, followed-up with email to double confirm and then with my family got suckered into to a salesperson about an ID4 on the phone, confirmed sales price, followed-up with email to double confirm and then with my family got suckered into a visit with full intention of buying. The salesman I spoke to (“Aaron”) is no where to be found (remote operator) at the dealer, the email confirmation was completely ignored by salespeople, and they bolted-on a $5k dealer markup on top of MSRP. They are blowing it…asking more money for a BASE model ID4 (250 mile range, no sunroof, cheap fabric seats, puny screen), than a long range Tesla Model 3 (320 mile range, sunroof, leatherette seats, huge screen). This is exactly why Tesla has dropped the bogus dealer business…avoids completely unnecessary dealer markups and just miserable/disrespectful customer service. Tesla is just up the street from these bums, you and your family will be treated with respect and dignity and you will pay a fair price. More
I had a roadside incident and had to be towed to the dealership. We arrived at 7:30 am and were immediately greeted by Kenny, the service advisor. He directed me to the coffee area while he processed dealership. We arrived at 7:30 am and were immediately greeted by Kenny, the service advisor. He directed me to the coffee area while he processed the car. He was able to match his schedule to mine and had me back on the road. Kenny was super every step of the way. The care I got ,as a transient was outstanding, I can't imagine how it could be better even for a local and regular customer. Wish I could give more than 5 stars. Kenny and the dealership are great. More
Won’t honor prices given and always looking to gouge return customers on new vehicle purchases. I would definitely avoid if you are looking for honest/reasonable prices Volkswagen vehicles. return customers on new vehicle purchases. I would definitely avoid if you are looking for honest/reasonable prices Volkswagen vehicles. More