Tasca Volkswagen White Plains

We were very satisfied with the assistance of all the staff to lease a 2026 atlas, especially Bob Federico and Leon Alvarez. They both were knowledgeable and professional. staff to lease a 2026 atlas, especially Bob Federico and Leon Alvarez. They both were knowledgeable and professional. More

Sold me a car that has a major safety issue of the rear bumper reinforcement being completely destroyed on the driver side it’s a 2023 vw Jetta and they refused to cover the repair cost for a car that shou bumper reinforcement being completely destroyed on the driver side it’s a 2023 vw Jetta and they refused to cover the repair cost for a car that should not have been sold in the first place More

Rubi Garcia was very nice, helpful, and professional. She made the service experience smooth and pleasant, and I’m very happy with my visit. She made the service experience smooth and pleasant, and I’m very happy with my visit. More

The service at Volkswagen of Elmsford is truly five stars. From Rubi at the service desk to the mechanic who fixed my car (not sure of her name), the entire experience was excellent. The team communica stars. From Rubi at the service desk to the mechanic who fixed my car (not sure of her name), the entire experience was excellent. The team communicated clearly, explained exactly what was wrong with my car, and completed the repairs efficiently. I would highly recommend their service department, and my experience each time with this team makes it easy to come back for service. More

This dealership is the only place I will bring my car for service. Very friendly associates and knowledgeable mechanics. They are very honest and their prices are fair. Rubi is wonderful to work with! She is service. Very friendly associates and knowledgeable mechanics. They are very honest and their prices are fair. Rubi is wonderful to work with! She is so helpful and friendly. She really helped me a lot with my car! More

Tasca WV WP always gives me a good experience. They’re open and communicative, and the staff helps me feel comfortable to ask questions. 10/10! They’re open and communicative, and the staff helps me feel comfortable to ask questions. 10/10! More

The team at Tasca VW went above and beyond to get me into my next lease on a Saturday. They stayed after hours for processing before a storm and were friendly and engaging professionals the entire time. I w my next lease on a Saturday. They stayed after hours for processing before a storm and were friendly and engaging professionals the entire time. I was one several customers being helped on a Saturday after normal closing hours. More

I am extremely disappointed with my experience at Tasca Volkswagen of White Plains and feel compelled to warn others. I leased a 2025 VW Taos from this dealership and, at the same time, attempted to fin Volkswagen of White Plains and feel compelled to warn others. I leased a 2025 VW Taos from this dealership and, at the same time, attempted to finance a BMW that was on their lot. I placed a $500 refundable deposit toward the BMW, which ultimately did not work out. What should have been a simple refund process turned into weeks of frustration, repeated calls, and unacceptable behavior. I initially went in person to request my refund—nothing was processed. I then called three separate times, each time being told the refund would be handled and that I simply needed to provide my card information again. Still, nothing happened. On my final attempt, I had to return to the dealership in person yet again. At that point, I was given the runaround and made to feel as though I had somehow used the wrong card. Only after I explained that the payment was made via Apple Pay (which scrambles card numbers for security) did two front desk representatives go into the back and whisper, “just process it.” I was then asked to tap for Apple Pay again to finally receive my refund. When I asked why no one had called me to help resolve this earlier, I was told by an employee: “You know we have to make our money somehow.” That comment was shocking and completely inappropriate—especially considering I had already leased a vehicle from them and was actively trying to give them more business by financing another car. For context, that BMW is still sitting unsold on their lot. As if that weren’t enough, while discussing financing, the dealership added the BMW to my auto insurance without my authorization or purchase, forcing me to spend additional time correcting their mistake and removing a vehicle I never owned. I am a hard-working mother. I do not have $500 to just give away, nor should I have to fight this hard to receive money that was clearly refundable. While I do like the vehicle I leased, I will never give this dealership another penny, and I am strongly considering returning my lease altogether. This dealership lacks professionalism, accountability, and basic respect for its customers. Proceed with extreme caution. More

I recently worked with Mark Richards to renew a lease for a new Taos. From the start Mark was informative and patient. He walked me through the whole process and we got a new deal done that day, I really app a new Taos. From the start Mark was informative and patient. He walked me through the whole process and we got a new deal done that day, I really appreciate Mark for his attentiveness and clear communication. He also followed up with me several times afterwards just to check in. It was a pleasure working with Mark. More

I recently had the pleasure of working with Mark Richards at Tasca Volkswagen, when leasing my new Volkswagen, and I couldn’t be happier with the experience! From the moment we stepped into the dealership, at Tasca Volkswagen, when leasing my new Volkswagen, and I couldn’t be happier with the experience! From the moment we stepped into the dealership, he made me feel welcomed, listened to what I was looking for, and guided me through every step of the process with patience, professionalism, and genuine enthusiasm. Mark Richards was incredibly knowledgeable about the Volkswagen lineup and took the time to explain all the features, options, and packages in a way that made everything clear and easy to understand. There was never any pressure—just honest, helpful advice and a sincere desire to help us find the perfect car. Thanks to his help, I drove away in a Volkswagen that I am happy with. The whole experience was smooth and stress-free. We highly recommend Mark Richards to anyone looking for a new car or lease —you won’t be disappointed. More