Tasca Volkswagen Mohegan Lake
Mohegan Lake, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I was pleased with my 2011 VW Jetta, which I did not lease from this dealer, but when I moved to the area I needed a closer dealer for service visits. Service was fine, most things were under warranty d lease from this dealer, but when I moved to the area I needed a closer dealer for service visits. Service was fine, most things were under warranty due to the terms of my lease so I didn't have to pay for much. At times it was difficult to get a service appointment that worked with my full-time work schedule, so I would have to leave the car the night before and pick it up a day or two later when it was finished (note that if I didnt have a second car this would have been FAR more inconvenient). But the biggest issue, the one that completely ruined my opinion of this dealer and Volkswagon forever, was when I returned my leased vehicle after termination of the lease. A VERY expensive item, which I overlooked when cleaning out the car and failed to remove (I take responsibility for my part in forgetting) was stolen - in fact, I called in a panic barely 30 hours after dropping off the car and the item ($700 Chanel sunglasses) were already "missing". However, my real problem is the lack of concern or customer service with which the situation was handled. As a customer of theirs for 3 years I expected them to actually CARE, or be EMBARASSED that one of their employees was a thief. Instead I was met with a total lack of concern, fingerpointing, mis-information, and basically calling me a liar, even though I made it clear right from the start that I was not asking for money and I that I knew I would likely never see the glasses again. The perfect recipe for WORST salesperson I've ever encountered - and I work in sales! Don't keep anything in your car when taking it for service here, better yet, take your car somewhere else! I've gone over to BMW where they seem to know a thing or two about taking care of the customer. More
This dealership really exceeded my expectations. Salesman Steve Wells was great to work with. In the past I've been surprised how unknowledgeable many car salesman are about the actual vehicles. Steve was ve Steve Wells was great to work with. In the past I've been surprised how unknowledgeable many car salesman are about the actual vehicles. Steve was very knowledgeable about the car, and also the differences between the model years and trim levels. Very helpful- he was able to answer all of my detailed questions. He was very motivated to beat other dealers' offers. Without any hassle or negotiating, he was able to offer an extremely good price (more than 10% under MSRP) AND he negotiated the bank to ensure that we got 0% financing. He also persuaded the dealership to offer us a very decent price for our trade-in. He also went out of his way to take care of a DMV complication that we had because of missing documents, then he stayed late for us the night we wanted to pick up the car. He even spent 20min with us walking us through the features of the vehicle, programming our phones to the Bluetooth, etc. At the end of the day, we got the exact vehicle we wanted, for less than we expected to pay, and the entire transaction was a pleasure to go through. I will definitely return to this dealer in the future. More
David Slavin was a pleasure to work with, By my daughter and myself have had the pleasure of purchasing new vehicles from him. He is truely what makes buying a new vehicle a simple process, Nice job, wou and myself have had the pleasure of purchasing new vehicles from him. He is truely what makes buying a new vehicle a simple process, Nice job, would certainly recommend David and Mohegan Lake Motors to others. we purchased a 2014 VW Pasat More
This is the second car we have bought from Steve Wells. He is a very knowledgeable, considerate and friendly sales person. He answered our questions, gave us a time frame when the car would be expected an He is a very knowledgeable, considerate and friendly sales person. He answered our questions, gave us a time frame when the car would be expected and delivered even sooner than expected. When we are in need of another car, we will come to Mohegan Lake Motors and speak with Steve Wells. He made the experience easy, smooth and competently. More
Mohegan Lake Volkswagen Dealership was very friendly, professional and knowledgeable, which are key factors for me to purchase a vehicle. The price was right as well. professional and knowledgeable, which are key factors for me to purchase a vehicle. The price was right as well. More
Immediately upon entering the dealership, I was greeted with energy and friendliness. Throughout the entire experience, all the sales employees were very understanding and there to help with any questions with energy and friendliness. Throughout the entire experience, all the sales employees were very understanding and there to help with any questions or concerns. And what's best: they were very negotiable and willing to work with you for a great price and deal! More
I've purchased and leased through Dave and have nothing but positive things to say. Buying a car through Dave is like dealing with family. He works to fit your budget and needs in a pressure free s nothing but positive things to say. Buying a car through Dave is like dealing with family. He works to fit your budget and needs in a pressure free situation. I could purchase any kind if car, but I return to Dave and Mohegan Lake Motors because I know I can trust them. More
I have been purchasing vehicles from this dealership for many years and have always been more than satisfied with the quality of the vehicles I have purchased and the service I have received; from the owner many years and have always been more than satisfied with the quality of the vehicles I have purchased and the service I have received; from the owner, and all the sales, service and support staff. Ken Donato More
I bought my first car, a Suzuki swift, at Mohegan Lake VW in the late 1990's. Few years later Andy Dolman, a salesman, introduced me to the VW Jetta. Soon after that, Andy retired and since then I've been w in the late 1990's. Few years later Andy Dolman, a salesman, introduced me to the VW Jetta. Soon after that, Andy retired and since then I've been working with Mr. Slavin. Mr. Slavin is kind , patient and has a great way of explaining things to his clients. I was able to purchase my 4th Jetta with no hesitation. He made my decision so easy. I would not hesitate to recommend this dealership to my friends. Thanks VW staff @ Mohegan Lake. More
Great experience with the purchase of my 2013 VW cc. Both Mark and Dave were a pleasure to work with. Will be back in 3 years for another VW. Mark and Dave were a pleasure to work with. Will be back in 3 years for another VW. More