Tasca Kia

Attentive and helpful Service Department Very positive experience; Service manager was attentive to all I had to say about past very bad experiences with this dealership, which was a lot, as Very positive experience; Service manager was attentive to all I had to say about past very bad experiences with this dealership, which was a lot, as I purchased my FIAT in 2011. FIAT now makes no noise and runs very well. More

A car dealship that acts like family This is a great dealership. From the manager Jack to the finance guy Paul and the sales person Isis this dealership rocks. No better compliment than m This is a great dealership. From the manager Jack to the finance guy Paul and the sales person Isis this dealership rocks. No better compliment than my 15 year old daughter who says we have to go all the way to Johnston because the dealership is like family! That says it all. No pressure and so nice! More

Third FIAT! Had a very good experience buying my third FIAT. Enjoyed dealing with Jack, Paul and Robert. NO pressure which is exactly how it should be. High re Had a very good experience buying my third FIAT. Enjoyed dealing with Jack, Paul and Robert. NO pressure which is exactly how it should be. High recommend seeing them and buying a car there. More

First Class Service! The service department at Fiat of Providence run by Michael Botvin is a very pleasant surprise In the world of car dealers that do not go out of the The service department at Fiat of Providence run by Michael Botvin is a very pleasant surprise In the world of car dealers that do not go out of there way to do the right thing ,Mr Botvin is a breath of fresh air! I had a problem with my car that one service manager just said he would fix it and did nothing But that was not Mr Botvin , he went to bat for me and never gave up! As someone that as been a manager is service departments for 10 years, this is how GOOD customer service is done!!! If you take a chance with him, you will Never go back to your old dealer! Peter Comey More

Buying a "Fun" Car made easy We met with Jack, test drove the Spider and gave him the description of the car we wanted. Unfortunately very hard to find the exact style, he tried We met with Jack, test drove the Spider and gave him the description of the car we wanted. Unfortunately very hard to find the exact style, he tried on our behalf to locate one, but the car just was not there. Really appreciate the effort!! He ordered just what we want and will be driving it this spring. Bobby Allen wrote up the paperwork and was very attentive to the details, a very polite and hard working young man. Overall a pleasure!! More

I don't even know where begin It's a long story that started in mid June of 2015. I've been fairly happy with Metro Fiat for rutine service. I had some very minor issues with my It's a long story that started in mid June of 2015. I've been fairly happy with Metro Fiat for rutine service. I had some very minor issues with my 2013 500 Sport since new, so I decided to have it looked at. Those issues were looked at previously by the Chrysler dealer across the street before Metro had the dedicate Fiat service, but never resolved. So it took the car in, they gave me the loaner. 10 days or so later, I got call and was told to come pick up the car. When I did, none of the issues were addressed, so I made an appointment again, and later dropped the car off again. And it went on and on like this for 12 weeks. All the while, to their credit, they did give me a loaner, but no communication whatsoever, more than once they did not return my calls. Finally, in the week 12, I was told to come pick up the car, when I was approached by the mechanic, who was incredibly rude, yelled at me that there's absolutely no problem with the car, the problem with the car is me. Which brings out a simple question of if there wasn't any problems, why they replace all those parts, and what they were doing with my car for 12 weeks. The service manager's got involved, a nice chap named Mike. He arranged to keep the car there for the one last time to sort it out, so I did. Got a call the next day, went to pick it up. Mike round up everything well, we shook hands, the mechanic and service writer and all. The car? It came back exactly the way it went in 12 weeks prior, but I was just tired, and wasn't gonna pursue it any further. A couple of weeks later, I received Fiat service survey. This is specifically for the "last service visit." As I mentioned, Mike was decent, so we're the mechanic and the service writer at the pick up, but that doesn't change the fact of that 12 weeks, so I filled out the survey exactly as how I felt during that time. I did mention how Mike helped to sort it out, but I just had to give survey score for the 'last service visit' that was still piss poor. I got a call from Mike, he wanted to discuss th survey. I called back, he, while admitting that quality of the service was poor, in no uncertain terms, told me never to come back and go find another dealership. I just hope that I could have made this whole thing up, but it all really happened. More

Dealer likes to drill holes in front bumpers, buyer beware. dealer likes to drill holes in all front bumpers, buyer beware. They will not fix the holes and will tell you to screw. I purchased my own bumper a dealer likes to drill holes in all front bumpers, buyer beware. They will not fix the holes and will tell you to screw. I purchased my own bumper and took my business elsewhere. Better off going to the Fiat Dealership in Wocester right over the border. More

Great experience! Husband was reluctant to purchase a new vehicle, but sales staff was very patient and gave us a great deal. Will be back for service. Husband was reluctant to purchase a new vehicle, but sales staff was very patient and gave us a great deal. Will be back for service. More

Very Bad! Lewis Hadfeld , Service Manager over at Metro Fiat. Terrible Customer service skills, how did you get this job? You have no customer service skills an Lewis Hadfeld , Service Manager over at Metro Fiat. Terrible Customer service skills, how did you get this job? You have no customer service skills and you seem like you can't handle stress to well. Looking at the reviews I can see I wasn't the only one that left Metro NOT Happy! A Dealership that doesn't care about the customer only about selling cars which they are very bad at and will never be a Alfa Romeo dealer because of this shady customer service. It all starts at the TOP so Mr Hadfeld should be gone already! It's sad when you have to take your Fiat to a Chrysler dealership across the street instead More

Worst car buying and service ever Be aware of this dealership, they will screw you over whatever chance they have. They will sell you a car that is damaged and not take responsibility Be aware of this dealership, they will screw you over whatever chance they have. They will sell you a car that is damaged and not take responsibility over it. If you are missing anything from the car you'll probably not be able to get it after you drive off. Customer service is horrible after sales. I can't say enough of what to me is the most horrible experience ever and I have dealt with many dealerships in the past. More