Tasca Kia

Very Bad! Lewis Hadfeld , Service Manager over at Metro Fiat. Terrible Customer service skills, how did you get this job? You have no customer service skills an Lewis Hadfeld , Service Manager over at Metro Fiat. Terrible Customer service skills, how did you get this job? You have no customer service skills and you seem like you can't handle stress to well. Looking at the reviews I can see I wasn't the only one that left Metro NOT Happy! A Dealership that doesn't care about the customer only about selling cars which they are very bad at and will never be a Alfa Romeo dealer because of this shady customer service. It all starts at the TOP so Mr Hadfeld should be gone already! It's sad when you have to take your Fiat to a Chrysler dealership across the street instead More

Great experience! Husband was reluctant to purchase a new vehicle, but sales staff was very patient and gave us a great deal. Will be back for service. Husband was reluctant to purchase a new vehicle, but sales staff was very patient and gave us a great deal. Will be back for service. More

Worst car buying and service ever Be aware of this dealership, they will screw you over whatever chance they have. They will sell you a car that is damaged and not take responsibility Be aware of this dealership, they will screw you over whatever chance they have. They will sell you a car that is damaged and not take responsibility over it. If you are missing anything from the car you'll probably not be able to get it after you drive off. Customer service is horrible after sales. I can't say enough of what to me is the most horrible experience ever and I have dealt with many dealerships in the past. More

MY WIFE AND I TOOK A RIDE TO FIAT OF PROVIDENCE JUST TO BROUSE AND LOOK AT CARS. UPON ENTERING THE SHOWROOM THE FIAT ABARTH SHOWCASED, IMMEDIATELY CAUGHT MY EYE. WE HAD NO INTENTION OF TRADING IN OUR BMW BROUSE AND LOOK AT CARS. UPON ENTERING THE SHOWROOM THE FIAT ABARTH SHOWCASED, IMMEDIATELY CAUGHT MY EYE. WE HAD NO INTENTION OF TRADING IN OUR BMW FOR A NEW CAR WHEN WE LEFT HOME. JOSH, THE SALESPERSON WAS VERY CORDIAL AND EXPLAINED ALL THE FEATURES OF THIS FANTASTIC CAR, FROM THE GUCCI LEATHER SEATS, BEATS AUDIO SYSTEM, SPECIAL TIRES AND RIMS TO THE TURBO CHARGED ENGINE. I LOOKED AT MY WIFE AND SAID QUIETLY, THIS ABARTH IS BEAUTIFULL ! I LOOKED AT JOSH AND SAID, WHAT KIND OF DEAL CAN WE MAKE AGAINST MY BMW? WITNIN MINUTES AFTER CONFIRING WITH JOSH AND HIS SALES MANAGER STAN, WE HAD A DEAL. THERE WAS NO HAGGLING OR BOUNCING BACK AND FORTH WITH OFFER AND COUNTEROFFER. JOSH AND STAN WENT OUT OF THEIR WAY TO MAKE THIS SALE HAPPEN. WE DROVE HOME WITH OUR NEW ABARTH WITHIN ONE AND ONE HALF HOURS AFTER ARRIVING AT THE DEALERSHIP! THAT HAS GOT TO BE THE FASTEST CAR SALES ON RECORD!. IT CERTAINLY IS A RECORD BREAKER FOR ME! THANKS TO ALL THE STAFF AT FIAT OF PROVIDENCE, AL GENTILE More

This was a terrific car buying experience! Everyone here at Fiat of Providence was extremely helpful, especially our sales guy, Josh. Josh is very knowledgeable and confident in his product. He made the w at Fiat of Providence was extremely helpful, especially our sales guy, Josh. Josh is very knowledgeable and confident in his product. He made the whole experience of buying a new car painless and fun. On a scale of 1-10, this was definitely a 10, we would definitely buy here again! More

I was in the market for a Pre-owned Honda Pilot. I started my experience at the Honda location. During my visit I happened to find a 2011 Honda Pilot at the Fiat location. Upon my arrival I was gree started my experience at the Honda location. During my visit I happened to find a 2011 Honda Pilot at the Fiat location. Upon my arrival I was greeted on the lot by Alyssa. She was knowledgeable about the vehicle since she has sold many of the brands at Metro Motors. I found her honest with great integrity and wanted to get me in the vehicle I was comfortable with. We were considering a vehicle that was on the lot at Honda. Alyssa made arrangements to bring both vehicles together so a decision could be made. Thanks to Alyssa for the extra efforts and we purchased the 2011 Honda Pilot from the Fiat location. Frank in Finance Department made sure as promised to get me the best Finance rate and didn't disappoint me. Can't wait to pickup the new vehicle on Thursday. Richard More

My first experience with this dealership, and I cannot say enough good things about our sales person, Paul Venice. He encouraged us to test-drive several vehicles, was knowledgable about the vehicles, an say enough good things about our sales person, Paul Venice. He encouraged us to test-drive several vehicles, was knowledgable about the vehicles, and was extremely personable. Unlike almost every other dealership I have visited, I never felt pressured. We actually enjoyed the afternoon spent there. We purchased the car that afternoon and picked it up the following day. Every step in the process was seamless. If you are interested in the FIAT, you can't go wrong asking for Paul. More

I would highly rate Metro Fiat. Iinitially went to the dealership in Norwood, told then what I was looking for and never heard from them again. Metro Fiat treats you with a "high end" sales experience.Sta dealership in Norwood, told then what I was looking for and never heard from them again. Metro Fiat treats you with a "high end" sales experience.Stan and Paul are great. No high pressure just advice and assistance. I really like the car and it gets lots of looks. Excellent quality, fun to drive and gets lots of positive looks and comments. Milage is consistent with the window sticker. The "blue tooth" is very poor, never connects properly and is the only complain I have with the car. In conclusion if you want excellent service, very professional sales executivies (Stan and Paul), great selection...then go to Metro Fiat!!! More

I visited Fiat Peabody (MA), Fiat Norwood (MA), Fiat Portland (ME), prior to visiting Providence Fiat. I would recommend avoiding the Norwood dealership who tried to pressure me into buying a vehicle I Portland (ME), prior to visiting Providence Fiat. I would recommend avoiding the Norwood dealership who tried to pressure me into buying a vehicle I was not even interested in. Not only lacking knowledge, but completely unskilled and offensive. I was interested in purchasing the Abarth and Providence had more inventory, so I drove from Boston, fully NOT expecting to purchase that day. Paul really knows his vehicles and options. Despite having visited 3 other dealers, options were not explained like Paul was able to. Ultimately, I decided I did not have to add the options, which allowed me to purchase a vehicle in inventory (and saved me $2,000 and having to order). I also met a couple, making a Fiat purchase, who, like myself, visited Norwood and Peabody, and purchased from Providence, again, due to wider selection of vehicles. To pick up my vehicle, I took public transportation and Brittney picked me up at the station. She was delightful, a full time studen working full time hours, energetic with a great attitude and work ethic - she impressed me alot. Paul provided a comprehensive orientation on the cars controls. I have purchased much pricer vehicles and don't recall receiving such an orientation. Between purchase and pickup, Paul was helpful and very responsive regarding questions and communications. If you're looking for a car, I would highly recommend doing business with this dealer. My experience was very positive, the people Paul, Brittney, and Stan all excel at customer service - which is an often overlooked real 'value added' when purchasing a vehicle. I will drive to Providence for service in light of the excellent experience I had and would not hesitant to recommend this dealership. Ask for PAUL when you visit - he knows his stuff!!! More

The most fun I've ever had buying a new car. Thank you guys for making it easy on us. We love our new Fiat!! And we will seeyou in June when the 4 door arrives. guys for making it easy on us. We love our new Fiat!! And we will seeyou in June when the 4 door arrives. More