Tasca Kia White Plains - Service Center

Tire repair Came in for tire repair went above and beyond by also patching inside as well as plugging the hole. Love the car wash with any service a real nice tou Came in for tire repair went above and beyond by also patching inside as well as plugging the hole. Love the car wash with any service a real nice touch. More

came in to do a recall When i went into the dealership it was a great experience and i got my car done quickly and i really want to come back When i went into the dealership it was a great experience and i got my car done quickly and i really want to come back More

Great Service Spoke with Julio, Fit me last minute for Oil Change and Tire Rotation. great lounge area, finished my car within the hour ever with a complentary c Spoke with Julio, Fit me last minute for Oil Change and Tire Rotation. great lounge area, finished my car within the hour ever with a complentary car wash. More

Honest, straightforward, customer oriented experience. Early this year, I had an horrific experience with Yonkers Kia over a lengthy repair - a repair that, as it turns out, they never did. This was ex Early this year, I had an horrific experience with Yonkers Kia over a lengthy repair - a repair that, as it turns out, they never did. This was exacerbated by Corporate Kia - while I give them credit for initiating contact with me after my Twitter complaint, they further wasted my time after extending no type of compensation for my poor treatment. At this point - in spite of being otherwise quite pleased with my Soul purchase - I'd made a mental note to never buy another Kia again. And was willing to offer to anyone and everyone within earshot why. Until I later brought my Soul for maintenance service to Mr. Julio Zallo of White Plains Kia. After quickly attending to my auto, I was surprised to discover that he had the fortitude to acknowledge to me that Yonkers Kia -vas I'd always suspected - had actually never corrected the recall related issue that led me to bring it to them in the first place. Not even after they had my car 5 hours beyond the 1 hour time frame they'd indicated to me it would take to perform the repair. Frankly, if it were not for Mr Zallo, I never would have found out - unless it would have been the hard way (car accident, etc). I was impressed by Mr. Zallo's strength of character - he could have easily simply looked the other way and only just serviced the car as I'd requested. At the time I'd told him nothing about the earlier incident; he had simply volunteered to me that his vehicle inspection was inconsistent with it's recorded service history. He went above and beyond the call of duty - he was unaware of my presence when I'd overheard him on the phone informing someone that he will be perform my repair free; at a loss to himself, since my service records had (falsely) indicated that it had already been done. I requested him to inform me if this ultimately were the case to let me know, so I could throw an absolute fit on his behalf. It all panned out in the end, for all involved. I've been going to White Plains Kia for servicing ever since, and - as long as Mr, Julio Zallo is running the show there - will never get my car serviced anywhere else again. More

Changed my mind on what Dealer Service Centers can be like Unbelievable service!!! Julio Zallo is a true professional. Courteous and went the extra mile...literally. Julio went to NJ to pick up a part for my c Unbelievable service!!! Julio Zallo is a true professional. Courteous and went the extra mile...literally. Julio went to NJ to pick up a part for my car so it would be done the next day instead of 4 days. Julio communicated with me frequently to keep me updated. I have exclusively gone to a local mechanic because I always find that Service at the dealer is either too difficult to schedule an appointment with and/or they look to force unnecessary work on you. Julio's honesty has changed my mind about dealership service departments. Thanks Julio. More