Tasca Ford - Service Center

The Works and a new set of tires I feel more comfortable getting my oil changed with The Works package. My tires had reached end of life (45k miles) and the selection of tires were of I feel more comfortable getting my oil changed with The Works package. My tires had reached end of life (45k miles) and the selection of tires were of quality brands at competitive prices. My wait time was acceptable. More

Great communication and assistance Always feel very helped at Billy Kay. They are usually pretty quick in their service and let me know what their recommendations are. Will continue t Always feel very helped at Billy Kay. They are usually pretty quick in their service and let me know what their recommendations are. Will continue to use Bill Kay for my car! More

Long Wait I didn't have an actual problem but because reservations are not accepted for oil changes, the wait can be long. When I arrived, I was told it would I didn't have an actual problem but because reservations are not accepted for oil changes, the wait can be long. When I arrived, I was told it would take about 45 minutes but that turned into a 2 hour wait. I was not kept updated as to why. Employees were courteous but the service rep who calculated my bill forgot to include the $10 coupon I had given him. Luckily, I asked if it had been deducted before I paid my bill which was rather high, I might add. I understand that mistakes happen but it shouldn't have been that difficult to remember the discount since I had printed it out and given him a copy of it. When my warranty is up, I probably will not return for future oil changes. Dealers are too high. More

Change the rewards points back I'm pretty p off because you changed the the rewards points to where I can only use 25dollars on service used which is crazy I'm pretty p off because you changed the the rewards points to where I can only use 25dollars on service used which is crazy More

Well treated and fast. They were helpful and seemed to care.I brought the vehicle in it was assessed they informed me and ordered the parts. When I came back I was in and ou They were helpful and seemed to care.I brought the vehicle in it was assessed they informed me and ordered the parts. When I came back I was in and out. The work as done excellently. More

Outstanding service, as usual!! This review speaks for EVERY service trip I made to Bill Kay Ford. How many wonderful words would you like me to use, in describing Bill Kay Ford's se This review speaks for EVERY service trip I made to Bill Kay Ford. How many wonderful words would you like me to use, in describing Bill Kay Ford's service department? Great, fabulous, friendly, not too expensive, thorough, top quality.......I could go on and on with this!! Yes, I would recommend Bill Kay Ford to other people, and yes I would be coming back for more service as needed. More

Oil change Although we had an appointment for 9:30am we were not happy that it would take 1 1/2 - 2 hours to complete. However, the service counter gentleman wa Although we had an appointment for 9:30am we were not happy that it would take 1 1/2 - 2 hours to complete. However, the service counter gentleman was extremely wonderful and our vehicle was ready within an hour. He also found an issue where a screw needed to be replaced and he took care of that. If it weren't for this service guy, I would not return to this location. More

Quick service with no reservation. I had to bring in my 2005 Mustang GT for air bag recall. With no reservation they fixed the car in under three hours and called me when it was ready. I had to bring in my 2005 Mustang GT for air bag recall. With no reservation they fixed the car in under three hours and called me when it was ready. Super. More

Fast, professional service Last minute call in for an oil change. I was told to bring my car in by 11:00. Even without an appointment, my car was serviced right away. An oil cha Last minute call in for an oil change. I was told to bring my car in by 11:00. Even without an appointment, my car was serviced right away. An oil change, tire rotation and car wash was done within an hour. Everyone at this dealership is customer service oriented and the store is kept very clean More

Walk in Service. I was a walk in for an oil change and overall check up. I was courteously provided with the service I requested and even had a cup of tea that the ser I was a walk in for an oil change and overall check up. I was courteously provided with the service I requested and even had a cup of tea that the service desk person prepared for me. I also got a courtesy car wash. The service manager checked on me in the waiting room asking if I needed anything. I was pleased with the timely service without an appointment. More