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Tasca Ford - Service Center

Midlothian, IL

4.4
540 Reviews

540 Reviews of Tasca Ford - Service Center

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October 12, 2024

The staff is very professional. They kept me informed on all services I was given and a fair assessment. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Tasca Ford Midlothian responded

George, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 21, 2024

I think 3 hours of waiting for just oil change is bit to much ! So that'd the only issue, otherwise everything was good More

by srashaedeh20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dolores Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIKOLAS AGGELOPOULOS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Tasca Ford Midlothian responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 13, 2024

Great Experience! From Service Manager to Service Advisor unbelievably considerate and accommodating. Will use again for any of my service needs. My new go to. More

by Skotsonissam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Tasca Ford Midlothian responded

Thank you for taking the time to share your thoughts on working with Thomas and our team. We're glad to hear we delivered such a great experience!

September 04, 2024

I would definitely give more stars to Thomas. From my call to schedule appointment thru completion of service he was so polite and helpful. I was there for a recall and the whole process went s More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Tasca Ford Midlothian responded

Monica, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Thomas and our team, and we look forward to working with you again.

August 22, 2024

Service men are fantastic. Always willing to help. Helped me hook my phone up to my car. More

by Bigfoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dolores Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIKOLAS AGGELOPOULOS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Tasca Ford Midlothian responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 15, 2024

Tom Mackey was very helpful and very quick. I really appreciate everything. I told him my issues and he guaranteed full satisfaction. I walked away a very pleased customer with no complaints. I More

by Aprilis Dyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Tasca Ford Midlothian responded

Thanks, Aprilis, for sharing your thoughts about your experience with Thomas here at Tasca Ford Midlothian. We appreciate your business and hope to see you again soon!

August 05, 2024

Kevin was excellent. He was helpful and very knowledgeable about my issue I came in for More

by aejs4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Tasca Ford Midlothian responded

Thank you for choosing Tasca Ford Midlothian. Your feedback and rating mean a lot to us. We're glad Kevin was able to help, and we hope to see you again!

July 31, 2024

Nikolas was exceptionally considerate, understanding, professional, and efficient getting my digital interface up and running properly! More

by MsE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NIKOLAS AGGELOPOULOS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Tasca Ford Midlothian responded

Thanks for sharing your thoughts about your experience with Tasca Ford Midlothian. We appreciate your business and hope to see you again soon!

July 29, 2024

Went for oil change and tire rotation waited for truck. Wasn’t long just over one hour. Good job More

by Jimspindler1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Tasca Ford Midlothian responded

Thank you, Jim! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tasca Ford Midlothian.

July 19, 2024

Tasca service is the best. Completed the recall and took care of all my service needs!! More

by Mina Masoud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2024 -

Tasca Ford Midlothian responded

Mina, Thank you so much for your kind words for our team and for taking the time to leave us this wonderful feedback!

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