Tasca Ford Berlin - Service Center

5000 mile service Everyone was great and the service was fast. Jenifer told me that I could get right in and they took the car and finished in about 20 minutes! Everyone was great and the service was fast. Jenifer told me that I could get right in and they took the car and finished in about 20 minutes! More

Best purchase experience I've had I purchased my used 2012 Ford Fusion from Tasca Ford in Berlin, CT in January of 2015. It was the easiest and most enjoyable car purchase I have ever I purchased my used 2012 Ford Fusion from Tasca Ford in Berlin, CT in January of 2015. It was the easiest and most enjoyable car purchase I have ever made. When I brought it to the service department for the first time in August for a recall repair and an oil change, everything went smoothly. More

It was a recall visit. I was treated very well. Every part of the trip was pleasant. It took less time than I thought it would. No cost was involved, and I enjoyed coffee while the repairs were be Every part of the trip was pleasant. It took less time than I thought it would. No cost was involved, and I enjoyed coffee while the repairs were being made. The Staff appeared cheerful More

Recall visit and acquiring my keypad code I have been here twice in connection with recalls. Everybody has been very nice and informative. This last visit I received a check list on my car wh I have been here twice in connection with recalls. Everybody has been very nice and informative. This last visit I received a check list on my car which was completely correct. I knew from my normal repair shop that I need front brakes and tires and that was what my report said. I really appreciated this honest report with no other add ons. More

This was for State Emissions Test My visit was just for a required emissions test. I have used this dealership previously for other service work, and I bought a car from this dealershi My visit was just for a required emissions test. I have used this dealership previously for other service work, and I bought a car from this dealership under the previous ownership. I have always had good experiences at this dealership. I will only buy Ford vehicles in the future, and this will be the first dealership I visit due to the convenience of the location. More

great service got a service appointment right away. people were professional and friendly. Waited for car while being serviced and card was ready in about 45 minute got a service appointment right away. people were professional and friendly. Waited for car while being serviced and card was ready in about 45 minutes. More

Focus - problem with lurching Please ensure that service people turn off AC and radio after they have serviced car. When I turned on the car the radio and AC were blasting. Please ensure that service people turn off AC and radio after they have serviced car. When I turned on the car the radio and AC were blasting. More

Great experience I made an appointment to see if someone could help me locate a noise coming from my 2012 Ford Escape dashboard that was driving me CRAZY. I asked if I made an appointment to see if someone could help me locate a noise coming from my 2012 Ford Escape dashboard that was driving me CRAZY. I asked if one of the service individuals could take a drive with me so I could point out the noise. Mike (I think) was GREAT, he took the time to drive around with me, ordered me a new part for the dash and sent me on my way. One very happy customer!!! Kim More

Great Express Lane experience Tim knew I was in a rush due to family problems and did his best to get me out quickly .I really appreciated his extra effort. Thanks again Tim Tim knew I was in a rush due to family problems and did his best to get me out quickly .I really appreciated his extra effort. Thanks again Tim More

Warranty Repair I had a check engine light come on in my car and was offered an appointment right away even though we had multiple snow storms and the service dept wa I had a check engine light come on in my car and was offered an appointment right away even though we had multiple snow storms and the service dept was extremely busy. I dealt with Brian who was extremely professional, courteous, and friendly. He explained every step in the service process. Tasca Ford is lucky to have him! I look forward to returning to Tasca Ford for my future service needs as they make you feel right at home. More