Tasca Ford Berlin - Service Center

Great experience I made an appointment to see if someone could help me locate a noise coming from my 2012 Ford Escape dashboard that was driving me CRAZY. I asked if I made an appointment to see if someone could help me locate a noise coming from my 2012 Ford Escape dashboard that was driving me CRAZY. I asked if one of the service individuals could take a drive with me so I could point out the noise. Mike (I think) was GREAT, he took the time to drive around with me, ordered me a new part for the dash and sent me on my way. One very happy customer!!! Kim More

Great Express Lane experience Tim knew I was in a rush due to family problems and did his best to get me out quickly .I really appreciated his extra effort. Thanks again Tim Tim knew I was in a rush due to family problems and did his best to get me out quickly .I really appreciated his extra effort. Thanks again Tim More

Warranty Repair I had a check engine light come on in my car and was offered an appointment right away even though we had multiple snow storms and the service dept wa I had a check engine light come on in my car and was offered an appointment right away even though we had multiple snow storms and the service dept was extremely busy. I dealt with Brian who was extremely professional, courteous, and friendly. He explained every step in the service process. Tasca Ford is lucky to have him! I look forward to returning to Tasca Ford for my future service needs as they make you feel right at home. More

TERRIBLE HORRIBLE SERVICE DEPARTMENT I will not ever go back to this dealership. I dealt with Service Manager Mike who is the most condescending xxxxx ever. From the start I was lied to a I will not ever go back to this dealership. I dealt with Service Manager Mike who is the most condescending xxxxx ever. From the start I was lied to about rental cars. They said they offered rentals which turns out wasn't true. They accused me of damaging my brand new car and would not cover under warranty. They lied to my insurance company making false accusations, even my insurance company told me how preposterous there explanation of the damage was. They "misplaced" parts and made me wait longer until they received the new parts. Their service timer is relatively slow taking them three days to receive OEM Ford parts. Absolutely awful and I will do everything I can stop people from ever dealing with their service department. There is no worse feeling than feeling like your being taken advantage of and lied to so they can make more money because that is what happened to me. More

Bill St Hilaire is the reason we still service our car here! We have purchased 3 cars from what was Morande Ford, now Tasca Ford through Bill St Hilaire and had all of them serviced through Bill for at least 12 We have purchased 3 cars from what was Morande Ford, now Tasca Ford through Bill St Hilaire and had all of them serviced through Bill for at least 12 years now. When the dealership was sold, I was very concerned as we buy tires, brakes, oil changes, general maintenance reglarly scheduled through Bill! He is the only reason we have not gone elsewhere. He is very knowledgeable about all cars, parts, et. He is trust worthy, and a man of honor, courteous, and a great human being! We would not trust our vehicles to any one but Bill! More

97 Lincoln Town Car 171,000 miles and 17 years old, they treated my Lincoln like it was new! Solved a problem no one else could figure out. I was impressed!!!! A+ and 171,000 miles and 17 years old, they treated my Lincoln like it was new! Solved a problem no one else could figure out. I was impressed!!!! A+ and Ten stars to Lenny and Brian!!! More