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Tasca Chrysler Dodge Jeep Ram FIAT - Service Center

Johnston, RI

4.9
195 Reviews

195 Reviews of Tasca Chrysler Dodge Jeep Ram FIAT - Service Center

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August 08, 2023

Sean sold us our Grand Cherokee L back in late 2021 and it was a very easy, seamless transparent transaction. I was very happy to walk into the service department this morning and see Sean had transferred More

by jaudet1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hayward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Tasca Chrysler Dodge Jeep Ram FIAT responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Greg Palazzo, Service Manager gpalazzo@tasca.com

August 03, 2023

Easy to make an appnt. Good clean waiting area. Service didn’t take long. Helpful staff. Sean is the best! More

by jillmpianka44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hayward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Tasca Chrysler Dodge Jeep Ram FIAT responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Tasca Chrysler Dodge Jeep Ram FIAT Team

August 02, 2023

Very knowledgeable service advisor. Highly recommend him. He got me checked in quickly and my jeep serviced in less time than I expected! More

by maryellen.phaneuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hayward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Tasca Chrysler Dodge Jeep Ram FIAT responded

It’s great to know that Sean provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Greg Palazzo, Service Manager gpalazzo@tasca.com

July 26, 2023

Sean greeted me as soon as I walked through the door. He quickly checked me in and made sure what I was having done. He gave great professional service. More

by HenryC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hayward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Tasca Chrysler Dodge Jeep Ram FIAT responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Greg Palazzo, Service Manager gpalazzo@tasca.com

July 21, 2023

Appreciate the fast and efficient service from the Tasca team. Checked recall, changed oil and software update at same time. More

by sdonoyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hayward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Tasca Chrysler Dodge Jeep Ram FIAT responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tasca Chrysler Dodge Jeep Ram FIAT, we value our customers and we look forward to seeing you down the road. Greg Palazzo, Service Manager gpalazzo@tasca.com

July 20, 2023

Jose is always professional, attentive and takes the time to listen. Tasca Jeep has been the right choice for my vehicle. More

by Jack376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Tasca Chrysler Dodge Jeep Ram FIAT responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Tasca Chrysler Dodge Jeep Ram FIAT. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Greg Palazzo, Service Manager gpalazzo@tasca.com

July 14, 2023

Very pleased with my service today. Sean was friendly, prompt and explained the service in detail. More

by alza0420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hayward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Burgos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Tasca Chrysler Dodge Jeep Ram FIAT responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Greg Palazzo, Service Manager gpalazzo@tasca.com

July 04, 2023

It was my first service visit to Tasca and Sean was professional and friendly and got my car's software updated quickly. Tasca has a great team! More

by lorie5966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hayward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Tasca Chrysler Dodge Jeep Ram FIAT responded

It’s great to know that Sean provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Greg Palazzo, Service Manager gpalazzo@tasca.com

Jul 05, 2023 -

lorie5966 responded

Thanks Greg

June 16, 2023

Sean was very helpful and professional with the service for my jeep. He kept me informed on the repairs throughout the day. This was my 1st experience with this dealership and I was completely satisfied wi More

by Jim C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hayward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Tasca Chrysler Dodge Jeep Ram FIAT responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tasca Chrysler Dodge Jeep Ram FIAT, we value our customers and we look forward to seeing you down the road. Greg Palazzo, Service Manager gpalazzo@tasca.com

December 09, 2022

Today I had exceptional service. So far beyond what is expected I had to call the General Manager to inform him. I am a physician and my ride cancelled and the shuttle would have bee More

by Gleuropa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman who drove me to work. Perfect employee , Josh Spagnola, Tommy O'Brien
Dec 09, 2022 -

Tasca Chrysler Dodge Jeep Ram FIAT responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Greg Palazzo, Service Manager gpalazzo@tasca.com

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