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Tasca Chrysler Dodge Jeep Ram FIAT - Service Center
Johnston, RI
208 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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208 Reviews of Tasca Chrysler Dodge Jeep Ram FIAT - Service Center
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June 30, 2025
Not the review i wanted to complete but unfortunately it cannot be unsaid. Had an appoint on Thursday 9 AM to drop off my vehicle for a big repair job (roughly a full days' worth) My sales advisor let me cannot be unsaid. Had an appoint on Thursday 9 AM to drop off my vehicle for a big repair job (roughly a full days' worth) My sales advisor let me know no later than Saturday id have my vehicle back. Sadly, My vehicle wasn't completed until Monday so i was charged a bit more then quoted due to the Mechanics delay in getting to my vehicle or overbooking big jobs. My advisor told me the vehicles repairs didn't begin until Friday. Not the day of my appointment. they left me without transportation for 5 days. Still not a problem, i pay the $3,100.00 bill and get in my car... The driver's seat is broken which I did not bring in my vehicle in that condition. Advisor told me the mechanic broke my seat and quoted me on the repair job another $2,975.00. Aside that they messed up my Bluetooth Mic. i was supposed to pick up my vehicle at 5pm when that department would've been closed, I even asked the advisor to confirm what had happened "so you were going to give me my vehicle messed up and not say anything" and proceeded to nod yes. Jose is not to blame for the damages caused to my vehicle under the mechanics care but to not even compensate and right the wrongs the mechanics caused was the final straw for me. corporate needs to be made aware of how business is being handled at this location. More
by JG19
Employees Worked With
June 28, 2025
Jose at the service department was exceptional, informative and explained everything, patient and funny. Recommend informative and explained everything, patient and funny. Recommend More
by mrsdcroom
Employees Worked With
June 23, 2025
This is the first time I worked with Jose and it was exceptional! He was friendly, knowledgeable, and so easy to work with. He explained everything to me when I first arrived (my Uconnect radio was havi exceptional! He was friendly, knowledgeable, and so easy to work with. He explained everything to me when I first arrived (my Uconnect radio was having problems). He was also very specific as to what was done to my car when the job was completed. All in all, my experience went very smoothly thanks to Jose. More
by John Caito
Employees Worked With
June 22, 2025
Service is always quick. Comfortable waiting area. Gave me private place to take a phone call from work. Courteous and professional staff. Comfortable waiting area. Gave me private place to take a phone call from work. Courteous and professional staff. More
by sm_deneault
June 11, 2025
Very professional, very clean, and very knowledgeable, I would highly recommend them to anyone. Thank you!!!! would highly recommend them to anyone. Thank you!!!! More
by Joe26lewis
Employees Worked With
June 04, 2025
Had my oil changed and tires rotated. Expressed concern with one of the tires. Jose was helpful, pleasant and responsive. He went out of his way to ensure that all my questions were answe Expressed concern with one of the tires. Jose was helpful, pleasant and responsive. He went out of his way to ensure that all my questions were answered and that I had the best experience. He even apologized for an employee who had apparently used foul language (I did not hear it). he also informed me that since the tire appeared fine upon inspection, if it happened again (loss of air for no apparent reason) to bring it right back to him and he would ensure it was taken care of. Thanks Jose, for going above and beyond! More
by Melissa C
Employees Worked With
May 17, 2025
Had my oil changed and tires rotated. Good experience, fast and reliable. Would highly recommend Tasca Good experience, fast and reliable. Would highly recommend Tasca More
by annabelle923
Employees Worked With
May 06, 2025
Great customer service. Very professional and always able to answer my questions. I highly recommend them. Very professional and always able to answer my questions. I highly recommend them. More
by julesforte
May 01, 2025
Jose was great, and great service overall. Would def be back if I’m back in the area Would def be back if I’m back in the area More
by almabeltran909
Employees Worked With
