Tasca Buick GMC Palm Harbor - Service Center

Excellent Customer Service! I had excellent customer service with Dean and the entire team! With 3 kids and having my car towed twice- Dean went out of his way to make the proce I had excellent customer service with Dean and the entire team! With 3 kids and having my car towed twice- Dean went out of his way to make the process as easy as possible for me..I am very grateful! Thank you so much and I would definitely recommend Dick Norris Buick GMC Palm Harbor! More

The best I have ever experienced This dealership service department is a cut above the rest. They are customer oriented and friendly. Their professionalism is unequaled in the auto in This dealership service department is a cut above the rest. They are customer oriented and friendly. Their professionalism is unequaled in the auto industry. My service consult (Dean Minardo) put me at ease right away. He kept in contact throughout the process with updates via phone. He went the extra mile to be sure I was satisfied with all aspects of my visit. Dick Norris is my go-to service center for any future service I need for my car. They are highly recommended for any car service. More

Service was good. My tires were rotated but not balanced. Wasn't told until I picked the car up they needed it. Tire pressure should have been checked but wasn't. All t My tires were rotated but not balanced. Wasn't told until I picked the car up they needed it. Tire pressure should have been checked but wasn't. All tires have different pressures in them. Now that the car is out of warranty needs other pm done to the tune of over 600.00. One of these services was done supposedly less than a year ago. The vehicle still has a surge problem. This was supposedly fixed when it happened right after purchase and the car stopped on Tampa road in traffic and I almost was in a terrible accident. Now this needs to be checked again at my cost. I will trade in the car first. I think this is the reason the car was traded with low miles when I purchased it. Seems to be an on going problem. The buying experience with joe c was second to none but the service department not so much. I am sorry for being so candid but I don't have a lot of money and I have seen that you cater to those that do. This might not be the right dealership for me. The car has less than 56000 miles. Lenny has been good to work with but four months ago told me his service person said the car needed brakes. Then they didn't and it makes me a little uncomfortable that I was told this when it wasn't true. Or do they and I am driving it anyway? Are we waiting until the rotars go too? Hopefully not. More

Service for my 2012 Buick Great Customer Service with Chaz. He scheduled my car to get me in immediately and called with feedback and let me know what I should have done. Great Customer Service with Chaz. He scheduled my car to get me in immediately and called with feedback and let me know what I should have done. He followed up on everything More

Service Had a flat tire in my garage. Called to verify if they could take me in right away. Put some air in the tire with my AirTool electric pump (plugs i Had a flat tire in my garage. Called to verify if they could take me in right away. Put some air in the tire with my AirTool electric pump (plugs into cigarette lighter). Drove there OK with 20 lbs. left and they fixed t;he flat and changed the oil & filter. Was happy to learn that now only synthetic oil is used. They also performed the multi-point vehicle inspection. Had a $15 parts & labor coupon which was honored. More

My radio died. The service by Dennis was very caring. He did what he could to give me a little lower cost. I just think it is ridicules that because a problem with The service by Dennis was very caring. He did what he could to give me a little lower cost. I just think it is ridicules that because a problem with a radio my whole use of my auto was out of commission. The cost for the repair just seems out of line. More

Great service Dennis was extremely helpful and friendly as always. Will continue to get my car serviced through him. A a a a a a a a Dennis was extremely helpful and friendly as always. Will continue to get my car serviced through him. A a a a a a a a More

2nd service on my Sierra was easy to set appointment and was done in a timely manor while I waited. Staff is very friendly also. on my Sierra was easy to set appointment and was done in a timely manor while I waited. Staff is very friendly also. More

Navigation software issues! Dennis is trying to get the issue with the navigation fixed. There appears to be a software issue that several GM vehicles models are being affected. Dennis is trying to get the issue with the navigation fixed. There appears to be a software issue that several GM vehicles models are being affected. More

Steering issue repaired I had a complex issue with my steering that required special parts from another State and Canada. Max was able to get the parts in a reasonable time, I had a complex issue with my steering that required special parts from another State and Canada. Max was able to get the parts in a reasonable time, and Owen along with Tom did a lot specialty work to complete the steering repair. Way to go guys! Thanks Jay More