Tasca Buick GMC Palm Harbor - Service Center

Wonderful Been going to Dick Norris for 20 years and have had many family members also but and have cars serviced there wont go anywhere else Been going to Dick Norris for 20 years and have had many family members also but and have cars serviced there wont go anywhere else More

Summary of my reviewI My service was excellent. I did not have to wait long, I was informed of additional work that was needed and I agreed to have it done. . My service was excellent. I did not have to wait long, I was informed of additional work that was needed and I agreed to have it done. . More

Fixed what other dealership would not A few months ago I took my 2014 Buick Enclave to a local GM dealership. I explain to them what issues I was having in the transmission shifting hard t A few months ago I took my 2014 Buick Enclave to a local GM dealership. I explain to them what issues I was having in the transmission shifting hard the back doors would not lock sometimes and the check engine light came on and off. While I was there I ask for an oil change so I get a call several hours later saying they cannot fix any of the issues I mentioned as the computer has not shown anything but my oil change I had to pay for is done. Being under warranty I was kind of frustrated because I want these issues fixed this is my family vehicle. Anyway I went to Dick Norris made an appointment with Chaz and he listened to all of my complaints made notes in great detail and was able to resolve each issue. The transmission issue was a stretch motor mount the door lock issue was solenoids in the door and the check engine light was a mass air flow sensor issue. They were able to fix all of these issues with no problems they look beyond what the computer told them and listen to the actual customer complaints. I will continually go to Dick Norris as I own two GM products and I am very pleased with the results in the service department. More

Service Summary Sales was great! Service was professional. My only thought was that because we had to wait 3 weeks on a new windshield and we bought a $1400 bed cover Sales was great! Service was professional. My only thought was that because we had to wait 3 weeks on a new windshield and we bought a $1400 bed cover they should have thrown in a car wash. Upset to get back a dirty truck. More

Outstanding service visit As always, Dennis and the other staff in the Service Department did an outstanding job in responding to the service needs of my 2014 Sierra. It's nor As always, Dennis and the other staff in the Service Department did an outstanding job in responding to the service needs of my 2014 Sierra. It's normally a 1/2 hour plus trip one-way to get to Dick Norris Buick/GMC, however, it well worth it. Thanks More

Excellent service Always pleasant, professional and considerate. They have always taken care of the problem and never tried to sell me something I don’t need. My husban Always pleasant, professional and considerate. They have always taken care of the problem and never tried to sell me something I don’t need. My husband was a mechanic and he liked the service he received at the Palm Harbor facility. More

The guys there were great. GMC set up an appointment for my service and stuck to the estimated time. They reviewed the issue and got things squared away quickly while I waited. GMC set up an appointment for my service and stuck to the estimated time. They reviewed the issue and got things squared away quickly while I waited. No surprises... just got it done. More

Didn’t perform a wheel balance A wheel balance was not performed after a tire rotation and now the Acadia drives worse than before. Apparently it wasn’t included in the rotation and A wheel balance was not performed after a tire rotation and now the Acadia drives worse than before. Apparently it wasn’t included in the rotation and nobody mentioned to me that it would not be. When I called to inform the service department that the car not drives worse than before I was told that maybe the tires need to be replaced. Interesting since when I picked up the car I was told that the tires were fine. Now you have invited me to bring back in to charge me for a balance. Just wasting more of my time... More

Excellent service each and every time This dealership is simply fantastic. We have had a few concerns since purchasing our 2008 Avalon in December 2017. Each time we are greeted warmly a This dealership is simply fantastic. We have had a few concerns since purchasing our 2008 Avalon in December 2017. Each time we are greeted warmly and are taken care of quickly. I would not hesitate to recommend Dick Norris Palm Harbor FL to others. Thank you! More

Great service promised on time. Chaz scheduled the car for routine servicing on a day that was convenient and a time that I was able to drop it off. He also had the car ready within Chaz scheduled the car for routine servicing on a day that was convenient and a time that I was able to drop it off. He also had the car ready within the two hour time frame I had. More