Tasca Buick GMC Palm Harbor - Service Center

The service is excellent I am always happy with my service at Dick Norris, Max is wonderful, and I appreciate his honesty regarding necessary repairs. Chris always does excell I am always happy with my service at Dick Norris, Max is wonderful, and I appreciate his honesty regarding necessary repairs. Chris always does excellent work on my Eclipse. I have used Dick Norris since moving to Florida in 2010 to service my vehicle, just reached 95,000 miles. We have even purchased a new truck from Dick Norris, and receive excellent honest service on that vehicle as well. More

Warranty repair Prompt replacement of defective parts used to complete an earlier repair. I drove in late afternoon; repair made promptly without any hesitation, ques Prompt replacement of defective parts used to complete an earlier repair. I drove in late afternoon; repair made promptly without any hesitation, questions or charges. More

Great service friendly staff and professional courtesy. Great salesmanship. Not hard selling but rather the benefits of the sell-up. Smart. Pressed the free services offered. Had a name for it but I’ve Great salesmanship. Not hard selling but rather the benefits of the sell-up. Smart. Pressed the free services offered. Had a name for it but I’ve forgotten what it is; down home selling. Good closing techniques. And very genuine. Whomever trains the staff on salesmanship does a good job. And you’ve got good people who listen. The salesman who sold me my new truck could benefit from the lessons learned by Mr. Hartman...my sales person didn’t sell me a new truck, I bought a new truck. In 2019 you’ll find me at a Ford dealership.... More

Great customer service Max was my service guy. I had a nail in my tire and he helped me go through my paperwork to find the insurance I have for replacement. Max was my service guy. I had a nail in my tire and he helped me go through my paperwork to find the insurance I have for replacement. More

Great Experience It was easy to schedule an appointment. When I dropped off my car, I was given a tome for pick up. When I returned, my car was serviced, clean and rea It was easy to schedule an appointment. When I dropped off my car, I was given a tome for pick up. When I returned, my car was serviced, clean and ready to go! More

coupons for discounts Received several discount coupons immediately after having my vechicle was serviced. would have been nice to have them before. coupons should be sent Received several discount coupons immediately after having my vechicle was serviced. would have been nice to have them before. coupons should be sent out more regularly. More

Was not quoted charges Front passenger door lock not working! Requested oil change and estimate to fix lock if there was any charge. When advisor called back he said warra Front passenger door lock not working! Requested oil change and estimate to fix lock if there was any charge. When advisor called back he said warranty does not cover it and it would be over $300 to have repaired. I informed it was too expensive and I would do it myself. He then told me that we would still be charged over $70 for the appraisal and they would take care of that charge if they completed the work. I also requested they see what is wrong with the tire because it is still leaking air. I was told there was a nail in it and it could not be fixed. This tire had issues that were reported while it was still under warranty by the said corrosion on rims would most likely not be covered but they would check with their gmc rep. Apparently, GMC precision that is advertised does not include defective rims nor simple interior electronics in the vehicle. Needless to say I am not impressed and feel that the unethical behavior of the representative has really left the GMC brand tarnished for me. More

Truck service and repait The service department and Max are always easy to work with . Everyone there is helpful and you know the service will be done right and charged a fa The service department and Max are always easy to work with . Everyone there is helpful and you know the service will be done right and charged a fair balance. More

Fantastic and flawlesss. Service was super fast. Best of all the promised services were complete and neatly done. Contrary to other dealers that I have experienc Service was super fast. Best of all the promised services were complete and neatly done. Contrary to other dealers that I have experienced. the ownership sets the example for everyone. More

factory recall and update very knowledgeable and efficient service reps.work done on time and then explained to me. would recommend as a friendly and efficient dealership.very very knowledgeable and efficient service reps.work done on time and then explained to me. would recommend as a friendly and efficient dealership.very satisfied More