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Tasca Buick GMC Palm Harbor - Service Center

Palm Harbor, FL

4.6
693 Reviews

693 Reviews of Tasca Buick GMC Palm Harbor - Service Center

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May 07, 2021

I received a coupon for service, which had a $15 coupon attached. So I scheduled an oil change, thinking I would save $15, on the cost of service. Max Johnson said that the oil change, for $49, was alrea More

by firemedic.lee85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Tasca Buick GMC Palm Harbor responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Dick Norris Buick GMC Palm Harbor Team

April 30, 2021

Drove all the way up from Clearwater. Inconvenienced a friend who was going to take me back for the two hours. They had sent the wrong part! More

by marthainflorida
Recommend Dealer
No
Employees Worked With
Candy was embarrassed but nice.
May 04, 2021 -

Tasca Buick GMC Palm Harbor responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Sincerely, The Dick Norris Buick GMC Palm Harbor Team

April 29, 2021

EASY IN AND EASY OUT! VERY PROFESSIONAL!! TREATED LIKE A VERY VALUED CUSTOMER, EACH AND EVERY TIME I NEED SOMETHING DONE, CHECKED OR ADVISE ON WHAT TO DO!!!1 More

by Andrew J Yantorn Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Demarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Tasca Buick GMC Palm Harbor responded

Thank you so much for taking the time to share your kind words about your experience at Dick Norris Buick GMC Palm Harbor! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, The Dick Norris Buick GMC Palm Harbor Team

April 29, 2021

Took our vehicle in for service, check engine light was on steady. Max got us right in and was able to get a loaner vehicle. Happily the problem turned out to be covered under warranty. More

by diversdwn9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Tasca Buick GMC Palm Harbor responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Dick Norris Buick GMC Palm Harbor Team

April 26, 2021

Lenny is a first class service writer. The best I have ever worked with. He explains everything and keeps you posted if Anything changes. There are no surprises at Dick Norris Service Department. More

by Timothy Shepherd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Demarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Chironno
Apr 29, 2021 -

Tasca Buick GMC Palm Harbor responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Dick Norris Buick GMC Palm Harbor Team

April 23, 2021

Came in for routine service and for a tech to check our battery. Battery failed, but was under warranty. I don’t think charging $40 to switch out a defective battery that we purchase from you is good custo More

by diversdwn9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Tasca Buick GMC Palm Harbor responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Dick Norris Buick GMC Palm Harbor Team

Apr 28, 2021 -

diversdwn9 responded

I don’t know how you can resolve this, what’s done is done. Normally we have great experiences with your service department. I just didn’t think this was appropriate.

April 22, 2021

Excellent service. Fast and efficient. Friendly staff and very helpful. Outstanding dealership Would continue to do all of my car business with this location. Outstanding More

by Jt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service cashier was very helpful
Apr 26, 2021 -

Tasca Buick GMC Palm Harbor responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, The Dick Norris Buick GMC Palm Harbor Team

April 20, 2021

This dealership is absolutely great. Lenny Di Marco in the service department is always kind,patient,knowledgeable and professional. John Bruno is also the best. We can call on him with any question a More

by jan.cocuzzi
Recommend Dealer
Yes
Employees Worked With
John Bruno ,excellent in the sales Department.
Apr 22, 2021 -

Tasca Buick GMC Palm Harbor responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Dick Norris Buick GMC Palm Harbor Team

April 15, 2021

The service from Lenny to Mark, and of course the service maintenance men and woman are very courteous and professional. My wife and I been using Dick Norris for over 20 years and ate very satisfied with the More

by harveyaaronson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Demarco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Wible
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Tasca Buick GMC Palm Harbor responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Dick Norris Buick GMC Palm Harbor Team

April 12, 2021

Service was great but did not apply my coupon for alignment. Charged $89 s/b $69 less the coupon. May have been an over site. Would like a check for the $20. More

by stolliver558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Tasca Buick GMC Palm Harbor responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Dick Norris Buick GMC Palm Harbor Team

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