
Tasca Buick GMC Palm Harbor
Palm Harbor, FL
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Have been doing business with this dealership for both Have been doing business with this dealership for both sales and service for over 11 years. ALL the people in the different departments there are Have been doing business with this dealership for both sales and service for over 11 years. ALL the people in the different departments there are warm and friendly and make you feel like a valued customer. Have had 3 different vehicles, 2 of which were purchased there, serviced there for the past 11 years as well. I do not recall a time when I had to bring my vehicle back to fix something because it wasn't done right the first time. Will be in the market for another vehicle within the next 12 months and Dick Norris Buick-GMC will be high on our list for our next vehicle purchase. One thing I would change is when you've left your vehicle for service and it is ready to go when you come to pick it up, have the paperwork there with the cashier so you don't have to wait to see the service adviser to get the paperwork. It would expedite your process of paying for the services and getting on your way. If it is necessary to speak with the service adviser you could be advised at that time when you pay. Thank you for providing continued high quality service. More
An excellent buying experience. I buy cars about every three years and this was by far the best I have experienced. Highly respectable and professional. three years and this was by far the best I have experienced. Highly respectable and professional. More
this dealer provides a high level of customer service and ensures the buying experience is second to none. I would, and have, recommended this dealer for anyone seeking a car dealer which takes customer serv ensures the buying experience is second to none. I would, and have, recommended this dealer for anyone seeking a car dealer which takes customer service serious. More
I had a friendly greeting when I arrived. I was offered a test drive in the vehicle that I liked. I was treated in a very business like manner. a test drive in the vehicle that I liked. I was treated in a very business like manner. More
I had an excellent experience at all levels with Mr. Sutton and the dealership. From finding a vehicle fitting all that I needed and wanted, negotiating a price and ultimately delivery of the car. The Sutton and the dealership. From finding a vehicle fitting all that I needed and wanted, negotiating a price and ultimately delivery of the car. The dealership was pleasant, excellent and friendly in all respects. More
I drive a 2004 GMC 2500 HD Back in January had some engine surge problems, the service department said the I have some electrical, plus some other things that need to be fix to clear the problem with t engine surge problems, the service department said the I have some electrical, plus some other things that need to be fix to clear the problem with the engine surge total cost $600. One moth later same problem, now they tell me the I need the pressure fuel regulator cost Labor & materials $800, I think this people like to nickel & dime you every time you take your car to them, personally I recommend you take your car to a different dealer. David D. June 27 -2011 PS Today still have the same problem. More
John Bruno is very professional,courteous and knowledgable. John sold us our new Buick Lucerne in 2008. It was a great experience, so we returned to purchase our new Buick Enclave. He went out o knowledgable. John sold us our new Buick Lucerne in 2008. It was a great experience, so we returned to purchase our new Buick Enclave. He went out of his way to find the exact vehicle for me. He is the best salesman I've ever dealt with. I am sure if I purchase another car in the future, I will continue to do business with him. He is a salesman to be proud of!! More
This was the best new car buying experience we have ever had. Joe Cappello went over and above to work with us on the price and get it to where we needed it to be. I will definitely recommend him to all f had. Joe Cappello went over and above to work with us on the price and get it to where we needed it to be. I will definitely recommend him to all family, friends and co-workers. More
Ultimately... Dick Norris Buick & Joe C are a CLASS ACT! We are from Tampa (Temple Terrace area) and had been looking for a used Chrysler 300C. The day we purchased our BEAUTIFUL car from Dick No ACT! We are from Tampa (Temple Terrace area) and had been looking for a used Chrysler 300C. The day we purchased our BEAUTIFUL car from Dick Norris we had an appointment at a different dealership in New Port Richey to look at a 2007 Chrysler 300C with 33,100 miles. After driving an hour to get there we were extremely disappointed by their service levels and lack of professionalism - they had sold the car the night before and didn't bother to call us!! My husband and I decided to eat some lunch before heading back to Tampa, while eating I used my cellphone to research used 300C's within a 20 mile radius of where we were sitting. I just happened to find a gorgeous 2007 300C with 11,500 miles at Dick Norris - and the list price was within our budget! I called the number on the internet and spoke with Joe. He provided me with driving directions and said that he would have the car ready for us when we got there. From the moment I spoke to Joe on the phone, and throughout the entire deal process he was FANTASTIC - extremely helpful, informative and friendly. He is the polar OPPOSITE of the typical "pushy" car salesman that I've had the displeasure of meeting in the past. We walked in with pre-approved financing from our bank, and to my absolute amazement Manny was able to save us 1.22%!!! How AWESOME is that?!?! THANK YOU Dick Norris Buick - ESPECIALLY Joe & Manny!! We even met Dick Norris himself - he came in and thanked us for our business! CLASS ACT! Not only is my husband driving a car that he's dreamed of for several years... but you all have saved me $$$$! I will DEFINITELY be a repeat customer! More
Excellent experiance. Purchased new vehical, traded a vehical. I got the amount of attention I needed, not too much and not too little. Didn't speed a lot of time negotiating the trade like seemingly m vehical. I got the amount of attention I needed, not too much and not too little. Didn't speed a lot of time negotiating the trade like seemingly most dealerships, will keep you sitting for 45 minutes or longer while they contemplate the national debt... More