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Tasca Buick GMC Palm Harbor
Palm Harbor, FL
1,453 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,453 reviews
December 29, 2011
I had some problems with the car after I purchased it but the dealership was kind enough to fix everything. You don't often find companies who are willing to do that so I thank them. the dealership was kind enough to fix everything. You don't often find companies who are willing to do that so I thank them. More
by avoidfilmschool
Employees Worked With
Jeff Brookins
December 20, 2011
Joe was great to deal with on my truck purchase. I would not hesitate to shop at Dick Norris with Joe as my salesman and I would have no second thoughts on sending friends that are looking for GMC products not hesitate to shop at Dick Norris with Joe as my salesman and I would have no second thoughts on sending friends that are looking for GMC products to Joe. Love my GMC TRUCK TOO! More
by Alex0758
Employees Worked With
Joe Capello, Joe Cappello
December 19, 2011
I was impressed with the entire buying process. My first contact was through the internet and Joe was knowledgeable and professional. My questions were answered and concerns taken caare of speedily. I was contact was through the internet and Joe was knowledgeable and professional. My questions were answered and concerns taken caare of speedily. I was kept informed of the status by internet and by presenting information for purchase I spent less than an hour on site. More
by cdoliver
Employees Worked With
Joe Cappello, Joe Cappello
December 03, 2011
This was the best car dealership we have ever worked with. The staff was friendly (everyone there said "Congratulations" after we bought our car). All of the paperwork was ready when we went to pic with. The staff was friendly (everyone there said "Congratulations" after we bought our car). All of the paperwork was ready when we went to pick up the car. The car, being used, was detailed expertly when we picked it up. You would think it was a new car! We would recommend this dealership to anyone looking for a car. More
by Gary and Cindy
Employees Worked With
2
December 01, 2011
I have been buying or leasing cars from Dick Norris Buick & GMC since 1989. I Just leased a 2012 Terrain and contrary to the established cliche of car buying is a nightmare,at Dick Norris Buick & GMC, it is & GMC since 1989. I Just leased a 2012 Terrain and contrary to the established cliche of car buying is a nightmare,at Dick Norris Buick & GMC, it is such a pleasure that my wife and I look forward to seeing the Dick Norris folks and being treated like family. There is never any pressure and John Bruno is one of the most knowledgable sales people you could ever deal with. There is no question that he does'nt have an answer for.I have also had extensive experience with their service department and Brent Boostrom and they have always gone the extra mile for me.A new face to us was Dean in finance who made all the paper signing a breeze. My mother in law also leased a vehicle from Bill Sutton and was pleasantly surprised by her experience. We are definitely Dick Norris Buick & GMC Fans. More
by mikeavp
Employees Worked With
John Bruno and Dean, John Bruno
November 16, 2011
I had already bought a car from this derlership with the same sales person, very friendly derlership. They answered all my questions regarding the Terrain.Vey pleased with the handling of this car. same sales person, very friendly derlership. They answered all my questions regarding the Terrain.Vey pleased with the handling of this car. More
by hebies
Employees Worked With
John Bruno, John Bruno
November 14, 2011
We purchased a used Yukon for Joe Denitti at the Palm Harbor location. He was the friendliest sales person I ever met and let my 3 year old son play with his personal stuff from his desk. The price of th Harbor location. He was the friendliest sales person I ever met and let my 3 year old son play with his personal stuff from his desk. The price of the Yukon was excellent and our only issue was with our pre-approved auto loan monthly payment, but this was something we sought out on our own before coming to Dick Norris. The business manager, Geoff Sullivan, pulled a miracle and found a different finance bank that gave us an extremely lower finance percentage, therefore lowering our payments well below than what we expected. I say it was a miracle because of our "fair" credit score and the finance percentage he got us was as if we had a perfect credit score. After the deal was done and we were transferring out items into the newer Yukon, my son was upset that he lost his stickers that Geoff had given him at some point in the night. The building was locked up at this point since they closed for the night, but Geoff went out of his way to go back in to get more stickers for my son. Both the salesman Joe Denitti and the Business Manager Geoff Sullivan were very friendly, easy going, and non pressuring. My next car purchase will be from them as well. More
by Shawn_and_Dana
Employees Worked With
Joe Denitti, Geoff Sullivan, Joe Denittis
October 31, 2011
I have been a customer for a long time and this is the second Yukon XL I own and have it serviced at this dealer. But, it seems like over the years 'Completely Satisfied' is history and quality of servic second Yukon XL I own and have it serviced at this dealer. But, it seems like over the years 'Completely Satisfied' is history and quality of service is down!! Sequence of events - 1) A month ago I brought it in with a complaint - making a squeaky noise not only when engaging brake pedal but also at slow speeds. I was advised resurfacing rotors would fix the issue. The noise seemed to be gone. 2) 3 to 4 weeks later, the noise was back and I brought it back. This time I was advised over the phone that pads need to be replaced and they were on special etc. When I went to pick up, I learned the pads were surfaced/cleaned, anti squeak applied etc. and didn't need replacing. It cost me additional(same as replacing). I argued with adviser that it did not make sense to me that a) pads and rotors cause noise when brake is not engaged and b) that I am having to pay again. I was given assurance that it is fixed. 3) I was back the very next day - the noise was worse and this time I test drove with mechanic. When I picked it up, was given the assurance it is fixed - the assembly was taken apart, debris cleaned etc. etc. I started driving and hadn't left your lot when I heard squeaky noise again. It was making a high pitched noise but this time only on braking. 4) I was back the very next day - since I picked up late the day before and everyone had left. Now I was told I need "factory" pads and I needed to pay additional!!! I met with owners assistant that day, emailed owner on Oct 14th and a follow up on Oct 24th and still haven't heard back!! The complaint is same as day one - high pitched squealing not only when you brake but also when you drive at slower speeds. More
by pprabhu712002
Employees Worked With
Jim
October 20, 2011
Best buying experience ever. Best price of 3 dealerships, Mr. Norris introduced himself to me, Finance manager respectful with zero pressure tactics, sales person was no games guy and straight up. Best of a Mr. Norris introduced himself to me, Finance manager respectful with zero pressure tactics, sales person was no games guy and straight up. Best of all I did not have to spend half a day to buy a new car. I hope there service department can equally compare More
by Louis.broyles
Employees Worked With
2
October 17, 2011
The service that I have received from Dick Norris and his staff has been great. I purchased three cars from Dick over the years and have found both the service and sales staff Great. We also found that Joh staff has been great. I purchased three cars from Dick over the years and have found both the service and sales staff Great. We also found that John Bruno our most recent Sales Rep to be very knowledgable about his products. More
by glojimk
Employees Worked With
John Bruno, John Bruno
