Tasca Buick GMC Palm Harbor

We purchased a used Yukon for Joe Denitti at the Palm Harbor location. He was the friendliest sales person I ever met and let my 3 year old son play with his personal stuff from his desk. The price of th Harbor location. He was the friendliest sales person I ever met and let my 3 year old son play with his personal stuff from his desk. The price of the Yukon was excellent and our only issue was with our pre-approved auto loan monthly payment, but this was something we sought out on our own before coming to Dick Norris. The business manager, Geoff Sullivan, pulled a miracle and found a different finance bank that gave us an extremely lower finance percentage, therefore lowering our payments well below than what we expected. I say it was a miracle because of our "fair" credit score and the finance percentage he got us was as if we had a perfect credit score. After the deal was done and we were transferring out items into the newer Yukon, my son was upset that he lost his stickers that Geoff had given him at some point in the night. The building was locked up at this point since they closed for the night, but Geoff went out of his way to go back in to get more stickers for my son. Both the salesman Joe Denitti and the Business Manager Geoff Sullivan were very friendly, easy going, and non pressuring. My next car purchase will be from them as well. More

I have been a customer for a long time and this is the second Yukon XL I own and have it serviced at this dealer. But, it seems like over the years 'Completely Satisfied' is history and quality of servic second Yukon XL I own and have it serviced at this dealer. But, it seems like over the years 'Completely Satisfied' is history and quality of service is down!! Sequence of events - 1) A month ago I brought it in with a complaint - making a squeaky noise not only when engaging brake pedal but also at slow speeds. I was advised resurfacing rotors would fix the issue. The noise seemed to be gone. 2) 3 to 4 weeks later, the noise was back and I brought it back. This time I was advised over the phone that pads need to be replaced and they were on special etc. When I went to pick up, I learned the pads were surfaced/cleaned, anti squeak applied etc. and didn't need replacing. It cost me additional(same as replacing). I argued with adviser that it did not make sense to me that a) pads and rotors cause noise when brake is not engaged and b) that I am having to pay again. I was given assurance that it is fixed. 3) I was back the very next day - the noise was worse and this time I test drove with mechanic. When I picked it up, was given the assurance it is fixed - the assembly was taken apart, debris cleaned etc. etc. I started driving and hadn't left your lot when I heard squeaky noise again. It was making a high pitched noise but this time only on braking. 4) I was back the very next day - since I picked up late the day before and everyone had left. Now I was told I need "factory" pads and I needed to pay additional!!! I met with owners assistant that day, emailed owner on Oct 14th and a follow up on Oct 24th and still haven't heard back!! The complaint is same as day one - high pitched squealing not only when you brake but also when you drive at slower speeds. More

Best buying experience ever. Best price of 3 dealerships, Mr. Norris introduced himself to me, Finance manager respectful with zero pressure tactics, sales person was no games guy and straight up. Best of a Mr. Norris introduced himself to me, Finance manager respectful with zero pressure tactics, sales person was no games guy and straight up. Best of all I did not have to spend half a day to buy a new car. I hope there service department can equally compare More

I have purchased many cars and trucks, but this was by far the best. The buying experience went without a single hitch. I am not an easy person to satisfy and thanks to Joe all went well. His associates far the best. The buying experience went without a single hitch. I am not an easy person to satisfy and thanks to Joe all went well. His associates, everyone were great. Flawless I should say. I am 65 years old, a West Pasco County resident and drove past many automobile dealers on my way to Dick Norris, well worth the short drive. I will continue to have the vechicle serviced at their dealership just based on the sales experience. You can bet if I have any friends looking for an auto I will recommend they go to Dick Norris. More

Buying a used certified car and having it serviced has been the easiest and most pleasant car buying experience I have ever had! I have owned my car for 9 months now and everyone I have encountered has b been the easiest and most pleasant car buying experience I have ever had! I have owned my car for 9 months now and everyone I have encountered has been very friendly. Great customer service. I don't mind the ice cream, coffee, internet and big screen t.v. while waiting for my service. If it will take a few hours or more to service, I am always offered an almost new car to drive around in. More

I was twice on the dealer for maitenance. The 1st time I came to install new tires. The job was done but at least one tire pressure sensor was damaged and system no longer monitor pressure in the tires. I a came to install new tires. The job was done but at least one tire pressure sensor was damaged and system no longer monitor pressure in the tires. I asked them to fix the problem when I came the 2nd time. The answer was: $89 for diagnostics and will see. The 2nd time I came to to change oil. Oil was changed but since that time stop light switch stop working. When I came with the switch I got the standart answer: $89 for diagnostics and will see... Seems they do all they can to keep customers comming to them again and again. More