Tasca Buick GMC Palm Harbor

We brought my father-in-law in to look at a 2010 Dodge Grand Caravan. John Bruno was very professional and courteous. We felt absolutely no pressure to buy and were treated with respect from everyone ther Grand Caravan. John Bruno was very professional and courteous. We felt absolutely no pressure to buy and were treated with respect from everyone there. Geoff Sullivan was the same. He took his time explaining every aspect of the purchase. My wife and I had A HORRIBLE buying experience at another dealership recently. After our experience with John and Geoff, we will be back to buy our next car and recommend Dick Norris to all our friends. More

Very professional and helpful salesman. It was a pleasure to work with him. Prompt return of emails and phone calls. Would consider being a repeat customer. to work with him. Prompt return of emails and phone calls. Would consider being a repeat customer. More

This dealership went WAY out of their way to ensure I had a positive buying experience. We were met by Doug Norris and a Verano they had driven up from their Clearwater store that they thought I might like. a positive buying experience. We were met by Doug Norris and a Verano they had driven up from their Clearwater store that they thought I might like. Although I ended up purchasing a different Verano from their lot, this was a wonderful surprise. They had an excellent inventory. From coffee and bottled water, to welcoming smiles from ALL of the staff, this was a wonderful experience. And a big plus--I never once felt the pressure to buy from this dealership! John Bruno patiently showed me all of the features of both the Verano and Regal, and told me the benefits of each feature. He was very in tune to my needs and wants. After purchasing my Verano, he went over every detail of my new car with me, including actually setting up OnStar, Serius, and BlueTooth sinc with me before I left! Geoff Sullivan was very efficient and informative when handling the financing, and he also presented information without pressuring me. He happily ran various financing scenarios for me until I was satisfied with my monthly payment. More

My overall experience at Dick Norris of Palm Harbor was very pleasant. I first made contact on line (through the AAA web site) and received a prompt reply which I appreciated very much. The staff were all very pleasant. I first made contact on line (through the AAA web site) and received a prompt reply which I appreciated very much. The staff were all very personable and made me feel welcome. I would not hesitate to recommend them, or to purchase another vehicle myself. More

Tom and Geoff at the dealership were great! They were extremely helpful and friendly and made my buying process as smooth as possible. I would definitely recommend purchasing a vehicle from Dick Norris extremely helpful and friendly and made my buying process as smooth as possible. I would definitely recommend purchasing a vehicle from Dick Norris Buick/GMC. More

Joe was very professional, cooperative, listened to my requests and was not pushy. He really did go out of his way to find me the truck that I wanted to purchase at a price I could afford. I would certa requests and was not pushy. He really did go out of his way to find me the truck that I wanted to purchase at a price I could afford. I would certainly recommend him to anyone who is in the market for a new vehicle. More

Why did I buy from Dick Norris? Two words, John Bruno! He is the reason I went to Dick Norris, the reason I bought and the reason I will be back, period! Buying a car has never been a pleasant experience fo is the reason I went to Dick Norris, the reason I bought and the reason I will be back, period! Buying a car has never been a pleasant experience for me. Come to think of it, all of those experiences have been downright nauseating. When I decided to buy a Cadillac, I went on line and found what I thought was the perfect car for me. John had taken over the leads, called me and followed up on that phone call. Well.....to make a long story a little longer, the Cadillac was NOT for me and he had a 2010 Buick Lacrosse. We went for a test drive and I loved the car, not the color, the car. I was sold more on John than the car. Back to the "Why" question again. I am a wholesale rep and have been calling on the same retailers for 21 years. It is about the relationship you build with "people". I buy from people, not companies. So now I have a 2012 Buick Lacrosse in Pearl, the color I wanted to begin with and again John was there to go above and beyond any other salesperson. Kudos to John Bruno! April Green Proud Buick Owner More

Joe Cappello is great and very professional. I would recommend Joe to anyone looking to purchase a vehicle. Joe watched our young children while we did the financing, we were in and out in 45 minutes!! recommend Joe to anyone looking to purchase a vehicle. Joe watched our young children while we did the financing, we were in and out in 45 minutes!!!!! More

This was our first visit to Dick Norris Buick. Our experience with the dealership, sales rep, Mike Viola, and business manager, Dean Lillquist, was wonderful. Once we found the perfect auto - a 2012 experience with the dealership, sales rep, Mike Viola, and business manager, Dean Lillquist, was wonderful. Once we found the perfect auto - a 2012 Buick Enclave - Mike and Dean worked at getting us the best price and top dollar for our trade in. Mike has to be the most knowlegable and pleasant sale rep we have ever encountered. Mr. Norris came over and personally thanked us for our purchase. He spent several minutes talking to us - a true gentleman. Other dealers take note - you can learn something from Mr. Norris and his staff. Chris & Irene Kotsatos Clearwater, Florida More

We had done alot of research going into our purchase of a 2012 Enclave Leather package. After contacting the dealership, they were quick with their responses, fair in price and up front with the financing. T 2012 Enclave Leather package. After contacting the dealership, they were quick with their responses, fair in price and up front with the financing. There was no pressure in the sale. Bill was very knowledgeable regarding this Buick product. The final agreement, paperwork and financials were handled very smoothly, completely and respectfully by Mr. Dean Lillquist. He made us feel confident that we would have a very professional and customer service oriented experiance at Dick Norris Buick. As we had to wait (they were busy), we observed that he also showed the utmost professionalism with the other customers as well! The delivery of the vehicle was timely, the vehicle was clean and even though, the dealer had closed already (after 5 on a Saturday), Bill oriented us to the vehicle without rushing us through the process. After purchasing several vehicles over the years, from Ford to infiniti to Audi to BMW, this experience ranks on top as one of the most pleasant and easy transactions. We were not met by the typical "car guys" where we had to feel "on guard" during the process. The service was delivered up front and we were impressed by the dealership's commitment, as evidenced by these gentleman,to making this about the customer and not the dealership. We truly felt at ease purchasing our vehicle through Bill and Dean from this dealership and were happy that we could do business with them after all the internet communications with so many other dealerships throughout the state. More