
Tasca Buick GMC Palm Harbor
Palm Harbor, FL
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Chris waited 3 hours on Sat. for my husband and a tow truck after the service Department had closed. His willingness and kindness thru the entire ordeal of getting our SUV repaired and getting a loaner v truck after the service Department had closed. His willingness and kindness thru the entire ordeal of getting our SUV repaired and getting a loaner vehicle was so appreciative during a time when one of us had to work out of town. The service department goes above the norm in getting the repairs done correctly as well as pleasing their customers. It does not go unnoticed and is a breath of fresh air compared to other service departments. Well Done to you all - Keep up the good work. More
This was the 2nd.Buick Enclave that I have purchased from this dealership an the overall treatment that I received was great. I have no problem referring this dealership to anyone. this dealership an the overall treatment that I received was great. I have no problem referring this dealership to anyone. More
Overall a great experience from internet sales to floor sales. I made my offer online with Click & Drive and used my van as a trade in. They gave me a fair value for my trade and sold me their vehicle at a sales. I made my offer online with Click & Drive and used my van as a trade in. They gave me a fair value for my trade and sold me their vehicle at a good price. The used car mgr. Joe Coniglione and the salesman Joe Denittis were both very professional and a pleasure to work with. The car I was purchasing needed a few repairs from the service department. I was very pleased with the work from the service department and the time frame the work was all completed. My salesman Joe took the time to tell me what every button and switch did and how to move every seat after I said it was a done deal. He also is very good at following through. Thank you for a great car buying experience! (: More
Did not take responsability for breaking the fuel filler tube on my gas tank, resulting into a dangerous gas leak. Service department tryed repairing it by a failed leak stopper! After a month with numerous tube on my gas tank, resulting into a dangerous gas leak. Service department tryed repairing it by a failed leak stopper! After a month with numerous of attempts to solve the problem, I had to replace the gas tank elsewhere . More
I received exactly what I asked for in an expeditious, professional, and friendly manner. I leased my prior GMC from Joe Cappello. I felt I received a fair price then, wasn't pressured and Joe made me f professional, and friendly manner. I leased my prior GMC from Joe Cappello. I felt I received a fair price then, wasn't pressured and Joe made me feel very confident in my purchase. That is why I leased my recent GMC from him. More
THIS DEALERSHIP IS VERY PROFESSIONAL AND LET YOU DECIDE WHAT YOU WANT WITN NO PRESSURE PUT ON YOU. THIS IS MY SECOND PURCHASE FROM MR. JOE CAPPELLO AND THE SECOND TIME WAS JUST AS ENJOYABLE AS THE F WHAT YOU WANT WITN NO PRESSURE PUT ON YOU. THIS IS MY SECOND PURCHASE FROM MR. JOE CAPPELLO AND THE SECOND TIME WAS JUST AS ENJOYABLE AS THE FIRST. More
I orginally went to Dick Morris GMC to look at a car I saw on their website. From the moment I stepped on the lot I received nothing but outstanding customer service. The staff was corteous and friendly. saw on their website. From the moment I stepped on the lot I received nothing but outstanding customer service. The staff was corteous and friendly. I ended up buying the car I was looking at. They made the buying process very pleasant. Daniel MacDonald was my salesman. He was very attentive and assisted me with everything I needed. Overall an awesome experience. I would highly recommend this dealership. More
We went to Dick Norris since I knew John Bruno to be fair and honest. We also have used Dick Norris for our service needs on our current Buicks. We had already been to another Buick dealership and had driv and honest. We also have used Dick Norris for our service needs on our current Buicks. We had already been to another Buick dealership and had driven the LaCrosse and had a range of pricing. John and his manager, took the time to explain the various promotions and programs with us as well as leasing the vehicle. We have never been fans of leasing, but the current programs available made us decide to lease. Bottom line, we ended up leasing both our LaCrosse as well as a Regal. John Bruno went out of his way to get the vehicles prepped and took the time necessary to go over both vehicles features as well as getting us set up with OnStar. We are very pleased with the service we received and look forward to working with the dealership for our routine maintenance needs. More
This is the 3rd Buick I have purchased from Dick Norris Buick GMC is Palm Harbor, Fl. I have always been treated as a valued customer and dealt with fairly. The service department has done an excellent j Buick GMC is Palm Harbor, Fl. I have always been treated as a valued customer and dealt with fairly. The service department has done an excellent job of maintaining my cars. I wouldn't consider buying a Buick (or GMC) from any other dealer. More
We decided to purchase a new GMC Terrain based on a rental car experience. We looked at cars through the internet. Joe contacted us the following morning and was able to answer our questions and set up rental car experience. We looked at cars through the internet. Joe contacted us the following morning and was able to answer our questions and set up an appointment at our request for the next day. Joe found us the exact car we wanted. He showed us a comparison between 2014 and a new 2013. We were able to get a significantly better price due to dealer incentives on the 2013. He orchestrated the entire process get the right people in to quickly complete the sale. He arranged for an excellent price on our trade-in. Our new car was cleaned, gased, and we were given an excellent orientation. The entire sale was completed with a no hassles and many smiles. We are very happy with the experience and would definitely recommend the dealership and Joe. More