Tasca Automotive Group

Return car for issues after purchase. Second time We purchased the vehicle and discovered the sunshade not operating properly, tears in leather seats and the vehicle was dead in the driveway after hav We purchased the vehicle and discovered the sunshade not operating properly, tears in leather seats and the vehicle was dead in the driveway after having it for a week. Steve is service was great and took care of the issues. The first go around we were without the vehicle for a week. After the vehicle was returned we discovered that it was damaged due to the install of the sunshade. Had to bring back a second time. We like the vehicle but wished all of the initial items were addressed prior to us purchasing. I mentioned the seat issues to sales and was told nothing was wrong with when I bought it. I felt as though I was called a liar. A week with it with tears in the seats, in the same spot on both seats did not happen from our short time of ownership. Taking care of the issues made us feel that Tasca stands by their vehicle even if we had to make two visits. More

Fast, courteous and helpful Once again the service department, especially John Stone, was very courteous and helpful. John helped me through the process and gave a step by step Once again the service department, especially John Stone, was very courteous and helpful. John helped me through the process and gave a step by step explanation of what was going to be completed. He also got his superior involved in an issue I had with the hood of my Explorer. Unfortunately, ford rejected my concern which was very disappointing. Now I have to spend $1500 or so to get my hood fixed correctly. I have a 2005 Ford Escape and never had an issue like this. I also purchased the extended warranty to help with items like this but a lot of good that did for me. In closing it's not Tasca, again the people were very good to me but I think the big Ford in the sky could have done better by me. Thanks, Rick More

Warranty repairs Vehicle retained for warranty repairs for 2 days. Mr. Payne provided a satisfactory tempory vehicle and called my home to keep me apprised of my vehic Vehicle retained for warranty repairs for 2 days. Mr. Payne provided a satisfactory tempory vehicle and called my home to keep me apprised of my vehicle's service progress. When I retrieved my serviced vehicle, the repair was satisfactorily completed and Mr. Payne was meticulous in his explanation of the work. Very nicely done. More

General Maintenance I always bring my vehicles to be maintained or repaired at Tasca. The Service Department is Excellent and they let you know if anything is wrong with I always bring my vehicles to be maintained or repaired at Tasca. The Service Department is Excellent and they let you know if anything is wrong with your car or if you need any preventive maintenance. On this visit I went in for just an oil change but the service manager let me know that it had been a while (6 months) since I did some other general maintenance things on my car. Also my windshield wipers were bad and they replaced them. The great thing about Tasca is that they make you aware of items that could become a problem later and that would cost you more money. This last time was the case and I appreciated the Service Manger letting me know about a General Maintenance Package that covered a wide range of things for the upkeep of my car. Price for everything was good also. More

Very efficient and friendly. Helpful, very efficient. I really do not know what else to say about the staff. Could not find my car when I picked a staff member went out of his way Helpful, very efficient. I really do not know what else to say about the staff. Could not find my car when I picked a staff member went out of his way to help me locate it More

Good service experience Brought my car in for a periodic service. I was told the wait time and they were able to complete the work within the time allotted. They also check Brought my car in for a periodic service. I was told the wait time and they were able to complete the work within the time allotted. They also checked in during the wait to verify an issue and were very professional. More

Great Experience with NO BULL. This is the third vehicle we have purchased from TASCA and have only worked with Bayo Dina. He is a great salesman and we trust him. When this vehicle This is the third vehicle we have purchased from TASCA and have only worked with Bayo Dina. He is a great salesman and we trust him. When this vehicle is paid off we will be back to buy another vehicle. Thank you Bayo and everyone at Tasca you truly make your customers satisfied. More

I had a scheduled appointment for an oil change. It took 2 HOURS to complete the work. Since I had a scheduled appointment (8:30 am) I never expected to wait that long. Will never go back for an oil It took 2 HOURS to complete the work. Since I had a scheduled appointment (8:30 am) I never expected to wait that long. Will never go back for an oil change. I will return if there is a recall on my vehicle. More

First Oil Change I received a phone call from the Woonsocket Tasca, offering me a "free" oil change for my 2014 Chevy Tahoe which i purchased from Simon Chevrolet. I I received a phone call from the Woonsocket Tasca, offering me a "free" oil change for my 2014 Chevy Tahoe which i purchased from Simon Chevrolet. I set the appointment up at the Cranston location because I live in Warwick and do not wish to travel to Woonsocket for service. Upon my arrival at Tasca, Ed Nardolillo was the service advisor that assisted me. Of course the offer i had been given originally did not apply to my vehicle (although the sales rep from Woonsocket advised that it did), Ed explained very thoroughly what my vehicle needed. Ed also extended me a discount to help in reducing the price i was going to have to pay since i was expecting "free". My full service oil change, including tire rotation, all point inspection and car wash(extremely excited about this!!) did take a bit longer than i had anticipated. However, the experience was nothing short of 5 star. I have been to many many dealerships (having owned many different makes of vehicles) and Tasca in Cranston is by far the best one i have had to deal with. I love my Chevy Tahoe and do not plan on trading it in soon, but when i do, i will be sure to stay with Tasca for my shopping. Until then, keep up the good work, i will be a loyal customer!! More

Just bought a pre-owned Mercedes-Benz with Lou Colon! Lou Colon just sold us a beautiful pre-owned Mercedes-Benz and we couldn't be more happy with our experience purchasing a car at Tasca. Lou was a tru Lou Colon just sold us a beautiful pre-owned Mercedes-Benz and we couldn't be more happy with our experience purchasing a car at Tasca. Lou was a true professional, and put absolutely no pressure on us as we discussed financing options. He went out of his way to make sure we got the best deal possible and even let us take our kids for a ride in a Mustang convertible while we waited for the final details to be worked out. Lou has made life-long Tasca customers out of us! More