Tasca Audi Mohegan Lake

I contacted this dealer because of an ad in the New York Times. I live equidistant to several Audi dealers, over one hour away, but Alex Sultanov returned my call immediately. He won me over with his pati Times. I live equidistant to several Audi dealers, over one hour away, but Alex Sultanov returned my call immediately. He won me over with his patience, soft-spoken manner, his knowledge of the car I was searching. Upon meeting him the next day, I gained even greater trust in his opinion and knowledge. I soon bought a vehicle which I am very happy with, despite its not being the car I had originally searched. Alex explained the functions of the car fully, listened patiently to my questions, and answered them fully. This is my third Audi, but first time at Mohegan Lake. The dealership is an extraordinarily friendly place, and what it lacks in size is more than made up by its ambiance. The owner Barry Rost introduced himself and made himself available to any concern I may have had. I couldn't be more pleased! More

Extremely knowledgeable and professional - felt as if they were truly working for us. Every issue that we raised was answered immediately and taken care of by their staff. We were very pleased and would they were truly working for us. Every issue that we raised was answered immediately and taken care of by their staff. We were very pleased and would highly recommend this dealership. The follow up and correspondence were unusually outstanding. Very friendly and honest. More

This is my fourth Audi A4 sale/lease with Howard Burman at Mohegan Lake Motors, and I can't say enough good things about his professionalism, courtesy, and overall non-pressure transaction attitude. This at Mohegan Lake Motors, and I can't say enough good things about his professionalism, courtesy, and overall non-pressure transaction attitude. This is what buying a car should be like! Howard creates a smooth and seamless deal, and it's such a pleasure to get into such a beautiful car with everything I want. Howard makes sure he finds the exact car -- every time. This is my Audi "home". More

The overall experiance from start to finish was great. when i walked in there were plenty of staff members that I didn,t wait till I was greeted. Joe was extremely knowledgable about about the luxury and when i walked in there were plenty of staff members that I didn,t wait till I was greeted. Joe was extremely knowledgable about about the luxury and performance features of the cars. his patience and tolerance to my questions and concerns made the experience very pleasurable. there was no high pressure sales technique and I appreciated that above all. Joe made suggestions to help reach my final decision in order that Ifelt I got the most car for my money. By the time I was done I had the car of my dreams, and had made a new friend that I could count on in the future. I strongly recommend Mohegan Lake Audi to anyone in search of a pleasurable car buying experience. I will be a repeat custumer for years to come.. thanks Joe for everything Rob Acuti Happy owner of a s4 audi More

Joe Miscioscia did a great job in finding the car we wanted. As our current Q7 lease was coming to an end, he spent a lot of time all over the country and found a vehicle we wanted witht he options and wanted. As our current Q7 lease was coming to an end, he spent a lot of time all over the country and found a vehicle we wanted witht he options and colors we wanted. He went over and above what we have experienced at other dealers. We purchased and Audi before Joe joined this dealership and we followed him to this dealership because he always takes care of us and give us a great deal and service. More

I came to this dealership because it was local and had a selection of certified Q7s. I was unaware of its high rating on this website (or, in fact, of the website, itself), but now fully understand why it selection of certified Q7s. I was unaware of its high rating on this website (or, in fact, of the website, itself), but now fully understand why it is rated so highly. It was perhaps the best experience I have ever had in my 45 years of car buying. My salesman, Joe Miscioscia, was extremely pleasant, helpful and knowledgeable. I never felt pressured and was able to gather a great deal of information from him that enabled my decision. The owner, Barry Rost, was also very visible during the entire process, but in a warm and engaging way. I was able to strike a fair deal quickly and without some of the high energy acrobats that go on at some other dealers. I read in one of the other reviews that there was an atmosphere of “family” at this dealership and I now understand that. It’s almost as if they have decided that since they spend the better part of their day there that they should create a pleasant and enjoyable environment. I ended up choosing a certified 2008 Q7. Due to scheduling, Joe had to hand over delivery to his associate, Mike Bueti, who handled the logistics without a hitch. Love the car and would recommend the dealership in a heartbeat. More

The sales manager was great to work with. He made the process of leasing this car such a pleasure, very different from the experience I had 3 years earlier at another local dealer. He was candid, patien process of leasing this car such a pleasure, very different from the experience I had 3 years earlier at another local dealer. He was candid, patient, and generous. He was also very responsive, answering all calls and email promptly and answering all questions to our satisfaction. I will definitely go back to this dealership and will recommend them highly to anyone looking to purchase/lease an Audi. More

Had a wonderful experience with this dealership. Everyone was very professional, yet very welcoming and friendly. They could not have been more accomodating. They were also tremendously helpful in explaining was very professional, yet very welcoming and friendly. They could not have been more accomodating. They were also tremendously helpful in explaining how to use the technology in the car, which was all very new to me. My experience was 110% positive! More

By far, the easiest and most enjoyable car purchase I've had to date! I contacted Mohegan Lake Motors via the Audi CPO site for a 2008 Audi A4 Avant w/manual transmission - this is a very difficult car had to date! I contacted Mohegan Lake Motors via the Audi CPO site for a 2008 Audi A4 Avant w/manual transmission - this is a very difficult car to find - when I called, they actually had two manual Avants, but one was sold before I called. I was not able to see a picture of the actual vehicle because it was in the process of being transported, but that did not stop me from putting a deposit to hold the car until I could look at it. If I may make a side note here, I was initially hesitant to contact Mohegan Lake Motors because the descriptive entry (written in all caps) was just plain bizarre and had little to do with the car. My desire to see this hard to find car overrode my hesitance to contact them, and I'm glad I did! Once I got to the dealership, I found a very small property bursting at the seams with new and used cars. There was barely room to park, but as luck would have it my wife and I parked near my soon-to-be car. I admit that I was thrilled to see my name on the car! It may be a small thing, but I regard this little detail as noteworthy and telling of a great customer service experience. Michael showed me the car - it had just arrived from transport and thus had not been cleaned (not that it was particularly dirty to begin with), but had been looked over by the mechanic. but we took it for a test drive. This Audi was pretty much what I expected as I have previously owned Volkswagens - I sought a familiar feel and control layout. I was pleased with the car and we drove back to the dealership to get things started. Mohegan Lake Motors is extremely well staffed. I have never seen so many salespeople in such a small dealership. Nor have I seen such an engaged staff - the whole place bustled with activity. All I had to do was to say that I wanted the car! The paperwork went quickly and then the best part: it could be delivered to my home in NJ over 100 mi away, free of charge! This sort of convenience just blew me away! If this was representative of the Audi experience, then I have found a very distinct contrast to my previous VW experiences. In purchasing this car, I felt like my business was appreciated and that I was taken seriously. Four days later, Michael personally drove my new car to my house. Again, this level of customer service is unique to any car or motorcycle purchase I have made to date. As promised at the dealership, the Avant received it’s CPO inspection as well as four new tires and new floormats. The remainder of the paperwork was completed on the dining room table in even less time than it took to get insurance and finance started! Needless to say, I had a fantastic experience at Mohegan Lake Audi. Thanks to Michael, I would not hesitate to travel to Mohegan Lake NY again for my next purchase nor will I hesitate to recommend them to my friends looking for a special car! More

This was a great experience. Michale took great care of me and I am very happy with our transaction. The day my car was delivered I was in and out within 45 Min. I was also helped with linking my phone to me and I am very happy with our transaction. The day my car was delivered I was in and out within 45 Min. I was also helped with linking my phone to the car and it was a used car , not an Audi. More