Tarrytown Honda
Tarrytown, NY
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John Nicholson was very friendly. We aknowledge that he was newly hired as a salesman but he was very friendly to accomodate me, my husband and our two young children through the process of buying our firs was newly hired as a salesman but he was very friendly to accomodate me, my husband and our two young children through the process of buying our first used minivan. He was very diligent with following up with us with documents needed to complete the process. He also called several times to make sure that we made it safely home and we were pleased with our purchase. He kept in touch when the DMV needed additional documents. We were both going through for the first time through a new experience (out of state sale/ first used minivan purchase). John was very patient and understanding of our family needs. He was eager to find answers to our questions and concerns. I would have liked to chose the length of the financing. Ed Nunez, the business manager, automatically gave us the longer term without asking if we were all right with it. The experience was very positive overall. More
Brought minivan in for routine service. When I went out to the lot to get the minivan, there was a hugh dent and a cracked windsheild. When confronted about the damage, I get the run around about a manage to the lot to get the minivan, there was a hugh dent and a cracked windsheild. When confronted about the damage, I get the run around about a manager will call. After two days and repeated calls, they basically told me to f off. I guess they can afford to lose one cistomer. I recommend you find another dealer for you services. More
We could not be happier with our recent experience at Tarrytown Honda. I honestly can't say enough positive about our sales consultant - Richard Johnson. He went above and beyond in helping us get a grea Tarrytown Honda. I honestly can't say enough positive about our sales consultant - Richard Johnson. He went above and beyond in helping us get a great certified pre-owned CRV...at an excellent price. He knew that we were hoping to get our car before our summer vacation to North Carolina - and he did everything in his power to make that happen. We even called him from the road to say "Thank You" for all of his assistance. We are 100% satisfied customers...and can not recommend Richard highly enough! More
One of the better car buying experiences I've had. Interacted with the dealer online for a couple days and they were able to locate a new Pilot with the exact specifications I was looking for. We agr Interacted with the dealer online for a couple days and they were able to locate a new Pilot with the exact specifications I was looking for. We agreed on a price via e-mail, which eliminated the uncomfortable and time consuming haggling that typically occurs. Went into the dealership, filled out the paperwork and was on my way as soon as they were able to prep the car (the initial delivery checklist). Overall a very good experience and very happy with the price I received. More
Have worked with Dwight in the past, and must say that it is definitely Honda's gain to have such a "hands on", knowledgable, and customer oriented owner. Would recommend Tarrytown Honda to all!!!!!! is definitely Honda's gain to have such a "hands on", knowledgable, and customer oriented owner. Would recommend Tarrytown Honda to all!!!!!! More
I researched several dealerships in the region online, and I asked my friends who live nearby about Tarrytown Honda before visiting.My friends said good things about Tarrytown Honda "trustworthy", "good e and I asked my friends who live nearby about Tarrytown Honda before visiting.My friends said good things about Tarrytown Honda "trustworthy", "good experience". So when I walked in the door I already knew that it would probably be a positive experience. Tarrytown Honda doesn't have a very flashy showroom - the carpet's kind of wrinkled, the decor is not flashy, and you have to go through the shop floor to get into the customer lounge. The place does not wow you with "new car smell". But they must spend the money instead on people - Mel Aquino gave me a test drive then got me a great price on a used car I liked. He's the kind of salesman who's an ambassador for his company - down-home, friendly, not pushy, got the job done quickly, knows his stuff. He was patient while I got the insurance details sorted out with my insurer. Once the finances were sorted out, I waited a bit longer than I wanted to for the car to be ready to drive away, but overall it was a great experience at Tarrytown Honda. More
Purchased a vehicle in February. Finally took it home and on the way home realized the radio and all audio wasnt working. Returned the car the next afternoon, which took the dealership almost one month to co on the way home realized the radio and all audio wasnt working. Returned the car the next afternoon, which took the dealership almost one month to complete the job of getting a new radio installed. At the same I complained of a "shimmy" and vibration of the wheel. Ultimately after reciving the vehicle a month later. the car started squealing when the brakes were applied and a noise was evident when turning the wheel. had to pay for two out of four new tired and the rooters to be resurfaced only to have the noise return along with the sqealing. was told its just dust. And today (june 20) the car completely would not start. Apparently, they placed a undersized battery in an suv as a bandade. Not fun to be sold this type of vehicle. The battery is no good nor is it for an suv. These people arent honest and have very sketchy tactics with making a sale. When addressing these issues would have cost just a few hundred dollars which is next to nothing when considering a $18,000 sale. TOTALLY SUCKS to be sold a horrible vehicle. More
We loved everything about our experience with Tarrytown Honda. The sales and financing staff were all very friendly and helpful and even stayed past closing time. Our salesman, went above and beyond to mak Honda. The sales and financing staff were all very friendly and helpful and even stayed past closing time. Our salesman, went above and beyond to make sure the whole process went smoothly. We've received a couple follow-up phone calls and a thank you letter in the mail. I would highly recommend Tarrytown Honda! More
Armed with information from Edmunds regarding True Market Value, dealer's Invoice and MSRP of a 2011 Honda Crosstour EX L, I sought price quotes from a variety of Honda dealers in the area. Isobel Acevedo of Value, dealer's Invoice and MSRP of a 2011 Honda Crosstour EX L, I sought price quotes from a variety of Honda dealers in the area. Isobel Acevedo of Tarrytown Honda was most cooperative in not only arriving at an agreeable price but also convinced me that although they didn't have my particular color in stock, she would be able to find one for me and deliver it before we left for vacation in a few days. True to her word, the car was delivered the evening before we left, and she took the trouble to explain and demonstrate all it's functions before I drove it off. I highly commend Isobel for her competence and her charming "customer first" attitude. More
Experience was excellent. They said they could find the exact car we wanted with a week, and they actually had it within 24 hours. We drove away 48 hours after first visit. exact car we wanted with a week, and they actually had it within 24 hours. We drove away 48 hours after first visit. More