Tansky Sawmill Toyota Scion - Service Center

Matt at the service counter was more than helpful with my 25k service. Got me set up for Toyota care going forward, always love coming to the dealership. 25k service. Got me set up for Toyota care going forward, always love coming to the dealership. More

I wanted a heat shield replaced in my Toyota Prius. Left two messages for somebody to call me to tell me how much it’s gonna cost and how long it will take so I can have a ride, but they never did. Fin Left two messages for somebody to call me to tell me how much it’s gonna cost and how long it will take so I can have a ride, but they never did. Finally when I took my car they charged $160 for less than half hour work. They kept me waiting for an hour and a half to justify the charges. More

I informed Tansky of my intent to give this vehicle to a family member, and they were very thorough in inspecting and finding what really needed to done for it to continue to be reliable and safe. family member, and they were very thorough in inspecting and finding what really needed to done for it to continue to be reliable and safe. More

Wow. ..I was super impressed by Tansky's service department from start to finish. I wouldn't send my Lexus anywhere else. They treated me like family! ..I was super impressed by Tansky's service department from start to finish. I wouldn't send my Lexus anywhere else. They treated me like family! More

Adam was very friendly and accurate with the timing/details of my first service. He went over my inspection to make sure I didn't have any questions. Great all-around timing/details of my first service. He went over my inspection to make sure I didn't have any questions. Great all-around More

Consistent excellent service. Thanks Chuck, as always! He never fails to answer all my service needs! Thanks Chuck, as always! He never fails to answer all my service needs! More

It was quick and painless for the routine maintenance checkup, my first time experience. and you doesn't love the car is washed and get a chocolate bar (even though my kid ate mine:() checkup, my first time experience. and you doesn't love the car is washed and get a chocolate bar (even though my kid ate mine:() More

Consistent attention to detail for the customer. Wait time was spot on!! Tansky means “service”. Wait time was spot on!! Tansky means “service”. More

Tansky’s always does an amazing job. Great service, polite staff, and a car wash to boot! Always a clean environment and friendly staff. Highly recommend Tansky, we’ve been going there f Great service, polite staff, and a car wash to boot! Always a clean environment and friendly staff. Highly recommend Tansky, we’ve been going there for 20 some years…that says it all. Mark Mathews is best head of service ever! More

Oil change at Tansky/Sawmill costs ~$80 after tax. Same oil change to same car at two other toyota dealerships in the same city only costs ~$40 after tax. I have been a customer of Tansky/Sawm Same oil change to same car at two other toyota dealerships in the same city only costs ~$40 after tax. I have been a customer of Tansky/Sawmill for over 20yrs and their service was great in the past but no longer, they charge double on some things, 50% more on others, or just $20 more here and there, but it all adds up. On my most recent visit to Tansky/Sawmill on 11/18/21, the technician accidentally cracked my water pump, then the resultant coolant leak broke my starter. (there was no coolant leak prior to my visit and the next day after the visit my coolant tank was empty and after refilling, it would drain empty per day) That repair cost me $1,145 before tax, one expensive mistake. Tansky/Sawmill’s management made no apology or offer to compensate(I didn’t expect them to, since their management previously lied to my face about a part being unorderable when another toyota dealership was able to order the same part within seven to ten days and a third toyota dealership was able to order the same part within one to five days). To be fair, the water pump was old and the plastic probably got brittle over time and the honest mistake of the inexperienced new technician’s clumsiness caused a huge problem. My recommendation is that if you are getting minor inexpensive things done, keep going to Tansky/Sawmill, but if you are getting major work done/expensive work done, then take the effort to drive to a further dealership, go to one of the other cheaper and higher quality Toyota dealerships. Tansky/Sawmill’s rental service is also not as organized, transparent and reliable as Buckeye/Lancaster’s. More