Tansky Sawmill Toyota Scion - Service Center

We were commuting to Columbus, Ohio from NY state to the James Cancer Center to participate in a leukemia Clinical Trial when our 2008 Prius began sounding like it was having brake or wheel bearing trouble. James Cancer Center to participate in a leukemia Clinical Trial when our 2008 Prius began sounding like it was having brake or wheel bearing trouble. Our NY dealer could not give us an appointment to even look at the car for several days and we were afraid to make many more 450 mile one way trips with the fear of a breakdown mid way. While at our hotel in Columbus I called Tansky Toyota and was told by Service Dept. scheduler, Courtney to hold while she could try and fit us in. She got us an appointment to check the vehicle the morning of our departure. Courtney was one of the most pleasant and efficient car dealer employee I have ever dealt with. A bad wheel bearing was diagnosed as needing replacement but safe to drive on for another round trip as parts would have to be ordered. Because our own dealer in NY could not service our car in a timely fashion, we scheduled the car to be left off at Tansky's upon our return to Ohio the next week in order to be repaired. My need for transportation to and from the hotel to hospital was graciously supplied by Tansky Toyota with a loaner car, free of charge. The repair was done under warrantee and ready for our return trip to NY in a short time. All around experience could not have been better. Because of the great folks at Tansky we might be buying a newer Prius later this year, as I will be taking cancer treatment at the James Cancer Center for some time to come. Wayne Wells Cameron Mills, NY 14820 More

BAD experience with service center at TANSKY TOYOTA DUBLIN OH The used vehicle I bought from TANSKY TOYOTA gave me starting trouble just 24 days after the purchase from TANSKY TOYOTA Sawmill Road Du DUBLIN OH The used vehicle I bought from TANSKY TOYOTA gave me starting trouble just 24 days after the purchase from TANSKY TOYOTA Sawmill Road Dublin. I had to tow it to their TANSKY TOYOTA Service Center to get it fixed. The quality of service can be good, at the cost of a lot of money. TANSKY TOYOTA SERVICE CENER at Dublin has a way of squeezing your money out. THIIS IS PRIMARILY DONE BY SOME SERVICE REPRASENTATIVES IN CALCULATIION OF HOURS OF LABOR. My vehicle was brought in for service before noon and I got a call from my service personal before 4 pm, informing that it is ready for pick up. My out pocket expenses was over $ 900. They billed over $ 550 for labor alone. During our telephone conversation the representative happened to mention that it was done by AN experienced technician. Two hours labor claimed was just for cleaning some oil spill. More